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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 545 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the overall and drying performance of the 7.3 Cu. Ft. Gas Dryer with Sensor Dry, along with its quiet operation, large capacity, and ease of use. Some customers have expressed concerns about the absence of interior lighting and the limited smart features. Some have also noted the absence of a drum light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-545 of 545 reviews
  • Rated 2 out of 5 stars

    Not more efficient than electricity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2 60 cycles to get my sheets dried. Also no countdown on timer for time left. Mainly annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken dryer though brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new dryer came broken. Had to wait one week for repairman then another week for two parts that were broken then two more weeks for another repairman to fix which I am still waiting for

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing your experience with the LG Dryer (DLG6101W) model. We appreciate your honesty and regret for the inconvenience you experienced with the product.


      We understand how frustrating it can be to receive a brand-new product that is not functioning properly. It's disheartening to learn about the delay in resolving the issue and the inconvenience caused by the multiple repair visits. We assure you that we take your feedback seriously and will use it to improve our processes and prevent similar issues from occurring in the future. If there's anything else we can further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 1 out of 5 stars

    GE Gas Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer was defective and had to be returned. Store could not confirm when another dryer would be available so the entire purchase was cancellef

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I am so sorry to hear that the dryer you purchased from us was defective and had to be returned. I can only imagine how frustrating that must have been for you.

      I want to acknowledge the inconvenience this has caused and assure you that we are taking immediate action to address the issue. I understand that the store was unable to confirm when another dryer would be available, which led to the cancellation of your entire purchase.

      Please know that we value your business and appreciate the trust you have placed in our brand. I want to make things right, so I'd like to offer a special gesture of goodwill as a token of apology. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 1 out of 5 stars

    Complete Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Do you like running a load of clothes for upwards of 3 hours just to get it dry enough to fold? Do you enjoy a dryer which doesn't actually dry? Do you like bad appliances? If so, this dryer is for you. Absolute garbage. If you literally have all afternoon, you may be able to do 2 loads of laundry. Maybe. This dryer is bad, and whoever made it should feel bad.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 1 out of 5 stars

    Gas Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product only worked for a week and needed to call for repair and until this time the dryer still broken

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We are grateful for reviewing your recent experience with the LG Dryer (DLG6101W) model. We regret the inconvenience caused by the issues you have experienced with the product and understand how frustrating it can be when a newly purchased appliance requires repair shortly after use. This is not the level of quality and longevity we strive to deliver. We are here to help. To address this, we recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG