Customer Ratings & Reviews
- Model:
- DLG6101W
- |
- SKU:
- 6529907
Customer reviews
Rating 4.4 out of 5 stars with 545 reviews
(545 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the overall and drying performance of the 7.3 Cu. Ft. Gas Dryer with Sensor Dry, along with its quiet operation, large capacity, and ease of use. Some customers have expressed concerns about the absence of interior lighting and the limited smart features. Some have also noted the absence of a drum light.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not more efficient than electricity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took 2 60 cycles to get my sheets dried. Also no countdown on timer for time left. Mainly annoying.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dryer (DLG6101W) model. We're sorry to hear about the unit's drying performance. Regarding the countdown timer for the remaining time, we aim to provide efficient and user-friendly appliances, but this has not been your experience. You can get help with the drying performance by visiting this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you need more assistance, feel free to reach out to us on social media @LGUSSupport. ^Juvy
Rated 1 out of 5 stars
Broken dryer though brand new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new dryer came broken. Had to wait one week for repairman then another week for two parts that were broken then two more weeks for another repairman to fix which I am still waiting for
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Dryer (DLG6101W) model. We appreciate your honesty and regret for the inconvenience you experienced with the product.
We understand how frustrating it can be to receive a brand-new product that is not functioning properly. It's disheartening to learn about the delay in resolving the issue and the inconvenience caused by the multiple repair visits. We assure you that we take your feedback seriously and will use it to improve our processes and prevent similar issues from occurring in the future. If there's anything else we can further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Rated 1 out of 5 stars
GE Gas Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was defective and had to be returned. Store could not confirm when another dryer would be available so the entire purchase was cancellef
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I am so sorry to hear that the dryer you purchased from us was defective and had to be returned. I can only imagine how frustrating that must have been for you.
I want to acknowledge the inconvenience this has caused and assure you that we are taking immediate action to address the issue. I understand that the store was unable to confirm when another dryer would be available, which led to the cancellation of your entire purchase.
Please know that we value your business and appreciate the trust you have placed in our brand. I want to make things right, so I'd like to offer a special gesture of goodwill as a token of apology. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 1 out of 5 stars
Complete Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage. Do you like running a load of clothes for upwards of 3 hours just to get it dry enough to fold? Do you enjoy a dryer which doesn't actually dry? Do you like bad appliances? If so, this dryer is for you. Absolute garbage. If you literally have all afternoon, you may be able to do 2 loads of laundry. Maybe. This dryer is bad, and whoever made it should feel bad.
This review is from LG - 7.3 Cu. Ft. Gas Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Rated 1 out of 5 stars
Gas Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product only worked for a week and needed to call for repair and until this time the dryer still broken
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are grateful for reviewing your recent experience with the LG Dryer (DLG6101W) model. We regret the inconvenience caused by the issues you have experienced with the product and understand how frustrating it can be when a newly purchased appliance requires repair shortly after use. This is not the level of quality and longevity we strive to deliver. We are here to help. To address this, we recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

























