Customer Ratings & Reviews
- Model:
- DLE7400VE
- SKU:
- 6492269
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door for its innovative door design, superior drying performance, and ease of use. Many appreciate its quiet operation and ample capacity, finding it efficient for handling large loads, including bulky items like comforters. Positive feedback consistently highlights the dryer's overall performance and energy efficiency. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Worst 'dryer' ever.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst dryer I have ever bought. I takes 2 hours to dry sheets and a full day to get a load of towels dry. I will never buy another LG dryer again. My whirlpool was a 10/10. If I could give this a (-) score I would. I can't wait to get rid of it and buy a new one. This is less than 6 months old and my worst purchase ever.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sheila. Thank you for sharing your feedback with LG Dryer (DLE7400VE) model. We're sorry to hear about the unit's drying performance. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Not Recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would’ve never give up my old dryer. This dryer sucks. A small load of clothes takes over a hour and a half to dry. The door swings; is hard to stay open. Save your money - DO NOT BUY THIS DRYER!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Elaine. Thank you for sharing your experience with us. We understand your concern about the LG Dryer (DLE7400VE) model, especially when it's taking much longer than expected to dry clothes. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
A couple of troubleshooting steps you can try: First, check to ensure the venting system is clear of any blockages, as a restricted vent can cause longer drying times. Also, try rebalancing the load and avoid overloading the dryer, as that can sometimes prevent clothes from drying evenly. Finally, verify that the dryer door is securely closed, as an improperly closed door can impact performance. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further with additional troubleshooting or explore other solutions to get your dryer performing as it should.
We truly appreciate your feedback, and we're here to help. ^Juvy
Glammy of 4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having problems with this dryer drying my clothes completely. Almost every load needs to be dried again but the dryer turns off because it’s sensing that the clothes are dry when they aren’t.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Same as any smart dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't stand the smart dryers. They always turn off before the clothes are actually dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, SharonK. Thank you for taking the time to review the LG Dryer (DLE7400VE) model. We understand that smart dryers may not be everyone's preference. We are sorry to hear about your issue regarding the unit's performance. Please know we're here to help. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally-CT10000011-20150485215101. Our team is constantly working towards improving our products to ensure they meet our customers' needs and expectations. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received few weeks ago. Door feels cheap and light closing. Dry programs not impressive.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ceasare. Thanks for sharing your thoughts on the LG Dryer (DLE7400VE) model. We're sorry to hear that your experience did not meet your expectations. We strive to provide reliable, high-quality products that meet our customer's expectations and needs. We want to make sure you're delighted with your purchase. For more assistance, visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634#. You can also reach out to us on social media @LGUSSupport. ^Juvy
Poor service/Can’t Review Never Used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong color dryer displayed and delivered. Installers dented dryer climbing over it to get out from behind the install. Door opened only half way. Wasn’t connected to wall vent properly fell off when climbing over. Never used still waiting for replacement!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for bringing this to our attention regarding the DLE7400VE. We understand your concern about the issues with the delivery and installation on your unit. We strive to provide exceptional customer service that exceed our customer's needs. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you need more help, please reach out to us on social media @LGUSSupport. We are committed to resolving this situation to your satisfaction and appreciate your patience. ^Juvy
Washing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife does not feel it get the clothes clean and i would agree.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, TJ. Thank you for reaching out and sharing your feedback on the LG Dryer (DLE7400VE) model. We're sorry to hear that you and your wife are unhappy with how well it washes clothes. We aim to make top-quality products that meet our customers' needs but missed the mark this time. If you need more assistance with your dryer, please reach out to us on social media @LGUSSupport. ^Juvy
Loiudest dryer I have ever owned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a decent job drying, but it sounds like it is going to fall apart when it starts up. Don't think I would buy this item agaiun.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Techs Do not stare that unit is lemon conflict of
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.codes pop up that are not readable...tech always sides with company
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Extortionist. Thank you for taking the time to review our product, LG Dryer (DLE7400VE) model. We understand how frustrating it can be when a product does not meet your expectations, especially when it starts experiencing problems after a relatively short period of time. This is not the experience we want our customers to have with our products. We value your feedback and will share it with the appropriate teams to ensure that we continue to improve our customer experience. If there's anything else we can do to assist you or address your concerns, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is our priority, and we want to ensure that you receive the support you deserve. ^Juvy
You may want another brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works acceptibly but takes forever to dry clothes and plays rediculous "song" when its done. And then my clothes often come out damp. What a waste. I thought LG made good products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Electric Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
I need my reading glasses each time I started
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize that I would have to put on my reading glasses every time I go to start it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
It's a NO for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to place service calls twice so far on this brand new dryer within 6 months. It doesn't dry properly and it forms condensation and leaks from the bottom.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, TerraceS. We are truly sorry to hear about the issues you've been experiencing with your LG Dryer (DLE7400VE) model. We understand how frustrating it must be to have to place service calls on a brand new appliance within such a short period of time. We sincerely apologize for any inconvenience this has caused you.
The problems you've described, such as improper drying and condensation leakage, are certainly not the kind of performance we want our customers to experience with our products. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We will do everything we can to address the issues you've encountered and restore your confidence in our brand. ^Juvy
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer was delivered with horrible mold and water damage. It completely smells horrible . I truly can’t believe that it was even delivered to me at all . I really thought best buy has better standards then this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We're sorry to hear that you received the LG dryer that has mold and water damage. This is not an acceptable condition for a new machine. This is not what we want you to experience. If you have not reached out to our social media care team, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to assist. ^Dan
Would not buy.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer broke within 4 months and no support is offered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Justin. Thank you for sharing your experience with the LG Dryer (DLE7400VE) model. We understand your concern about a dryer breaks down, especially so soon after purchase. We strive to provide reliable, high-quality products and exceptional services and ensure a smooth and seamless experience. To resolve this, we recommend checking the dryer’s settings, ensuring that the vent is clear of any blockages, and confirming that the dryer is plugged in properly.
We’d love to assist you further and explore possible solutions. Please send us a private message on social media @LGUSSupport, and our team will work with you to address the issue. We are committed to your satisfaction and are here to help. ^Juvy
Doesn’t dry clothes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Does not dry the clothes. I put it on for 1 hour and still doesn’t dry clothes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, there! We hate to hear your LG - 7.3 Cu. Ft. Smart Electric Dryer is unable to adequately dry your clothing. We would first like to provide you with our LG Support page, which has a video tutorial and some steps to possibly fix your issue: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. We can also assist you further if you have tried to resolve it yourself by sending us a private message on Facebook or Twitter with your contact information using the handle @LGUSSupport. ~Rita
European Style, didn't work for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful presentation but it didn't worked for us. It's European style of drying and clothes came out not completely dried. No space to hang at home. We returned
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sandra. Thank you for sharing your experience with the LG Dryer (DLE7400VE) model. We’re glad you appreciated the presentation of the dryer, but we understand your concern that it didn’t meet your drying needs. We aim to offer top-notch products that exceed our customer's needs and expectations. The European-style drying can sometimes be different from what you might be accustomed to. For better drying results, ensure that the dryer’s settings are correctly adjusted for the type of load you’re drying. Additionally, if you’re experiencing issues with drying performance, checking the lint filter and vents for any blockages can also help. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you need further assistance or have any other questions, please send us a private message on social media @LGUSSupport. We're here to help you find a solution that works best for your needs. ^Juvy
Bad install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had enough of Best Buy… the worst installers EVER
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Dryer (DLE7400VE) model. We understand your concern about dealing with installation issues. We strive to provide excellent services and ensure a smooth and seamless experience. Please contact Best Buy customer service at 888-237-8289 to discuss the problems with their installers and seek a solution. Providing them with details about the issues you encountered will help in addressing the situation.
If you need assistance with the dryer itself or have further questions, feel free to reach out to us via private message on social media @LGUSSupport. We’re here to help and ensure you receive the support you need. ^Juvy
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, came dented and sounds like rocks are hitting against the drum. Still waiting on a replacement. Worst customer service. Do not buy this dryer or from this company.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention and for your honest feedback regarding your LG dryer. We’re sorry to learn about the your unit's issue. Please get in touch with us should you need further by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz
- Pros mentioned:Door, Noise level
Another great LG product!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is quiet. Love how you can have the door open 3 different ways to accommodate your space.
I would recommend this to a friend - Pros mentioned:Dryer performance, Noise level
best ever dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fabulous features; quiet and efficient; really good looking
I would recommend this to a friend