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Customer Ratings & Reviews

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$699.99
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Comp. Value: $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 914 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's overall and drying performance, ease of use, large capacity, innovative door design, and quiet operation. Many customers appreciate how efficient the dryer is and how well it handles large loads. The easy-to-use door is a standout feature for many. A few customers have noted that the dryer does not emit excessive heat into the surrounding area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 914 reviews
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY ON THIS!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this dryer for close to a year now and it is terrible. The sensor always thinks my clothes is dry so it turns it off after 10 or 15 minutes. So when I go check on the laundry load it is still soaking wet! I end up drying it 3 to 4 times on the timed dry setting and it is still doing the same thing. Dont waste your money on the sensor dry products, opt for something cheaper that doesnt have aol this extra nonsense!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jayy. Thank you for taking the time to share your experience with the LG Dryer (DLE7400VE) model. We apologize for the inconvenience and frustration you have encountered with the sensor dry feature.

      We understand how important it is to have a dryer that effectively dries your clothes, and we apologize for the issues you have faced with the sensor not accurately detecting the dryness of your laundry. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Rated 5 out of 5 stars

    Good One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, clothes come out feeling soft. End of cycle cooling calms the clothes so they are not hot when touched. Nice looking dryer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fantastic and my washer and dryer I love love love I recommend everyone to go there and get their appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG W/D set - Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG W/D set is great. This is the second set I have purchased in the past 10 years for my primary and rental property. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to take longer drying bulky items. Could just be our lack of knowledge of the settings? Previous LG dryer, 8-9 yrs old, dried these things in one cycle. Over all still happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 19 yr old Maytag with this one. Not impressed. But it is what it is. Has an indention on the back to semi-accomodate for smaller spaces to reduce some of the bulkiness of the aluminum exhaust but that accomodations can only be used if exhaust goes to the left. Unfortunately my exhaust goes to the right so I had to leave space to accommodate the piping. As far as drying goes, clothes don't come out as dry, sometimes I have to run it for an additional 20 minutes to get them completely dry.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer performs well with plenty of options for drying the items in the dryer. The only drawback to the dryer is that the dryer door doesn’t stay open when I am moving clothes from the washer to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got it in i figured it would be a normal side swing open door. I could not have been more wrong. The door also has a bottom hinge, and opens from the top. Its pretty sick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pleased with this machine. Had to work out a few bugs with the exhaust sensor but no issues, even though it was a scratch and dent model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long and still learning to work it. Lots of drying options. Taking me a bit to get the right temperature down to dry the clothes. Has been a bit frustrating but I'll get it down and learn how to get right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it, Like the app when it tells me it's done. Turned the little chime off because of the dog hearing it and thinking it was the doorbell and barking, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drying in half the time as my old one . Am loving the gray color matching all my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good experience from start to finish. The delivery crew had a tough job going up a big hill, but got the job done quickly and efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading product information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misleading information about the door. The hamper door option only opens 40% of the way making it difficult to use that to really unload the dryer. The description doesn't indicate that it's only a partial opening door. LG designed it to open downward, why not let it open all the way? I would have given it five stars if this was the case since this was what I was looking for when I wanted a new dryer. Now I have to either live with it not being what I want or deal with having to ship it back to Best Buy myself to get a different one. #RippedOff

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Door is wonky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door on this dryer is set to open downward (we were not asked how we wanted it when installed) but it only opens about a third of the way. This is very unhandy for loading and unloading. I don't understan why the door doesn't open all the way down.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. It doesn’t take all day to dry with the appropriate settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best buy expirence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was delivered and perfectly installed. I love best buy and their services. Its good place to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 7.3 CU smart electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased LG products before and all have proved reliable. This dried was no exception. The installation crew was on time and finished very quickly. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set! It is truly amazing and works so well! I love the phone capability so I can be anywhere in the house and get notification that my laundry is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, this washer machine has been one of the best! I love it’s Bluetooth and we get notified when the wash is complete.

    I would recommend this to a friend