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Customer Ratings & Reviews

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$699.99
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Comp. Value: $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 914 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's overall and drying performance, ease of use, large capacity, innovative door design, and quiet operation. Many customers appreciate how efficient the dryer is and how well it handles large loads. The easy-to-use door is a standout feature for many. A few customers have noted that the dryer does not emit excessive heat into the surrounding area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 914 reviews
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having so many issues with our Samsung washer and dryer. This LG washer and dryer is such an upgrade. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd LG Washer/Dryer purchase due to excellent products the first time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A decent dryer but I miss my old Kenmore Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer's sensor is not accurate. So all settings on the left side (Normal, Heavy Duty, Bedding, & Delicates) are Sensor Dry. I had a very small load and set it to Normal, and the timer went from 50min to 4min to 1 min all within 3 minutes time because the sensor thought the clothes were dry. So if you want a guarantee, just go directly to the Time Dry setting and then increase the time based on what works for you. This will take trial and error. Also, I ran a full load of my husband's clothes that included towels and jeans and set the Time Dry to 1 hour and 25 min. and the clothes were still damp. So I wouldn't recommend a very full load that includes jeans and towels. Do those separately. Toggling through the Temperature levels doesn't toggle through smoothly either. But if you wait a little and toggle slowly, it works a little bit better. The door can swing open to the side, or, can open straight down (two options). When opening down, it's only designed to go to a 45 degree angle, not all the way down. I miss having the door go all the way down. I've only had the dryer for about a month. With a little trial and error things might improve over time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Smart Electric Dryer (DLE7400VE) model. We're genuinely sorry to hear that it hasn't lived up to your expectations, especially in comparison to your previous Kenmore Elite. Your detailed feedback about the sensor accuracy, drying performance, and the toggle function is incredibly valuable to us, and we apologize for any frustration this has caused. We understand the importance of a reliable and efficient dryer, and we are committed to using your input to make necessary improvements. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/video-tutorials/understanding-sensor-dry-laundry-dryer-CT10000011-1428693529352. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport, and we will be more than happy to accommodate you. ^Juvy LG

  • Rated 5 out of 5 stars

    Lovely product. Spouse loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice dryer. Definetly will buy the washer with it to have a nice little set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer really gets the job done! It completely dries my king size comforters. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set, but deep washer bin requires a reach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product 2 weeks in seems great. However, while washer bin is large (which is great), I am 5’4” so have to stand in my toes to fish out my clothes to place in dryer. Other than that, love the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straightforward

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this dryer. It's pretty simple and straightforward, (but they can't resist adding Wifi connectivity, lol) which is pretty rare these days.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience using your LG Products/Services. Your feedback is important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport and on Facebook at https://www.facebook.com/LGUSA/ or phone us at (800) 243-0000. Thank you. ~Tanisha LG

  • Rated 5 out of 5 stars

    Ceo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate online buying. Except no place to add that you are a total tech member

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 3 out of 5 stars

    Some issues with settings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not always drying fully on settings. Seems to work well on timed dry

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! I guess my only complaint is on my thicker blankets it takes forever to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, simple instructions. Fit in to exisfing space. Installers made great use of their time and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my dryer. It’s a little over a month old. It’s a great dryer so far. ❤️❤️❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer, easy to scratch the top don't set anything on it. Other than that a good drying machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has a lot of settings for different loads. I have to set it to "More Dry" rather than normal to have my clothes come out completely dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love how it also has a light and the fact that I can turn it on from my phone. Dries good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient LG Dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, efficient electric dryer! I am so very pleased with my purchase and would definitely recommend it if you are in need of a new dryer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an LG washer a few years ago, and really like it, so thought I'd go with the dryer. The washer has pre-set settings, but by pushing a button in a category, I can change that setting to meet my needs. Not so with the dryer. Those pre-set settings are here to stay. The directions for most of today's clothes are to wash in cold water and tumble dry low. I can set the water temp in the washer to cold, but the only way I've been able to set the temp in the dryer to low is either use the delicate setting, in which case I can't adjust the time or the "more dry" setting. That means I have to use timed dry and set everything myself, and I have to do that in a specific order, or pushing a button will result in a change to another button I've already pushed. There appears to be no way I can do "more dry" in a low temp. And who knows how long I have to give the clothes to make sure they're dry? There's a button indicating I could create a special program, but every time I try, it just dings at me and doesn't change. I'll get used to this machine eventually, but it's not as user-friendly as the washer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sadden to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this. However, We must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha LG

  • Rated 5 out of 5 stars

    Great Delivery and Beautiful Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks beautiful and it is very sturdy. Thank you Best Buy for a great delivery of my washer and dryer. I love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like top loading as opposed to my old front loader. Many features on this one including wi fi app. But, the written manual doesn’t give you much detail on each feature on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2cd try at LG dryer, and this one is amazing we just love all the features especially the wifi telling us when thebload is funished

    I would recommend this to a friend