Customer Ratings & Reviews
- Model:
- DLE7400VE
- SKU:
- 6492269
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the dryer's overall and drying performance, ease of use, large capacity, innovative door design, and quiet operation. Many customers appreciate how efficient the dryer is and how well it handles large loads. The easy-to-use door is a standout feature for many. A few customers have noted that the dryer does not emit excessive heat into the surrounding area.
This summary was generated by AI based on customer reviews.
Bad Batch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.order this dryer 1st one made scraping noise right away, replacement one made noise after 3rd use, got a 3rd dryer came in damaged not happy!!!! It was damaged to the point where if I were delivering it, I would have never taken it off the truck!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your experience with the scraping noise and damage to the LG Dryer (DLE8400WE) model you received. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, that scraping noise in a dryer can be from a little something stuck in there, like a coin or a paper clip, caught in the drum or the lint filter. If you could take a quick look at those areas, that might help pinpoint the issue. As for your third dryer that got damaged, we suggest you contact Best Buy customer service at 888-237-8289 to let them know about the situation.
If you need any more help, feel free to drop us a private message on social media @LGUSSupport. We're here and ready to help you find some solutions. ^Juvy
If you love to wait
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliances I purchased from Best Buy were supposed to be delivered today, but they didn’t arrive. Now they’re saying they will be delivered on February 4th. The appliances that were supposed to be delivered on January 28-29 are delayed, and on top of that, they casually tell me I can cancel if I want. I planned my moving date and everything based on this delivery. Do not rely on Best Buy’s delivery service!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cengiz. Thank you for sharing your experience with the LG Dryer (DLE8400WE) model. We understand your concern about delayed delivery, especially when you’ve planned everything around it. We strive to provide excellent services to ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to confirm the delivery details and, if needed, explore any alternatives for expedited service.
In the meantime, if there’s anything we can assist you with regarding your dryer or other appliances, please don’t hesitate to let us know. We want to ensure that your appliances arrive and perform perfectly when they do.
Feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to help further. ^Juvy
Nice but loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is very loud and has a clanking sound when running.
No, I would not recommend this to a friendLg dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes multiple cycles to dry towels. Other clothes dry ok.
No, I would not recommend this to a friendQuite and clean
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the true balance thing, it never shake or make big noise.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White. Service and Product quality is our commitment. Should you have any additional inquiry or concern please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in how cheaply consructred the dryer door is. Sounds cheap when closing it. Doesn't seem sturdy at all.
No, I would not recommend this to a friendMalfunction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month not drying my clothes properly, have to start the cycle again in order to get it properly dry
No, I would not recommend this to a friendWill never buy another LG product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst products I've ever bought from Best Buy I've had them less than 2 years and I've already had i to have the dryer repaired it's constantly destroying clothes and not washing them completely I would not waste my money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Moses Thank you for sharing your experience with us. We understand your inquiry concerning your LG dryer model DLE7400VE and the issues you’ve encountered with garment care and overall performance. To help protect fabrics in the meantime, please verify that the drum is clear of any loose hardware or sharp objects, clean the lint filter before every load, and select a gentle or low-heat cycle for delicate items. We’d like to review your unit’s history and explore additional solutions tailored to your setup.
https://www.bestbuy.com/site/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-graphite-steel/6492269.p?skuId=6492269
Please send us a private message on Social Media @LGUSSupport so our team can assist you further. We appreciate your patience. —Renzo
None
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auto-dry does not fully dry the clothes. Need to use timed dry to get the clothes dry.
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still unable to get the WI-FI to connect. I will know for the future-feature is not worth the extra money.
No, I would not recommend this to a friendNeed better installation procedure!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they set it up it’s dryer vent tube wasn’t attached by the delivery person!
I would recommend this to a friendTakes forever to dry… yet it’s brand new??!?!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dry sensor does not work AT ALL. For the timed dry, it still takes several cycles to dry and clothing comes out wrinkled, stiff, and full of static. Horrible quality and way overpriced. I would have been better off going with a used dryer instead of wasting money so much money on something that doesn’t work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are grateful that you took the time to leave us a review, and apologize about the inconvenience you've encountered in dealing with your appliance's issue. We read from your feedback that you were having trouble with the product, so we’d like to help make it right. Allow us to assist you with your LG dryer concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz
LG easy load dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer seems to be working fine so far, dries clothes.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dryer about a year ago and it makes metal on metal noises. Now, best buy can’t replace this one (yes I have the warranty), so im stuck getting a mismatch dryer unless I want to pay for a new washer. I’ve talked with customer service for over 2 months to resolve this issue but I am being told basically to just settle for a lesser, mismatch dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Justin. Thank you for sharing your feedback regarding the LG Dryer (DLE7400VE) model. We understand your concern about dealing with a recurring noise issue and the challenges in resolving it with customer service. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
To address the metal-on-metal noise, we recommend checking for any loose or obstructed parts in the drum area. Sometimes, small objects or fabric can get caught, causing friction. Additionally, if the dryer’s internal parts such as the drum rollers or bearings are worn out, they could contribute to the noise. For more information, you may visit https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056.
We'd like to assist further in finding a suitable solution. Please send us a private message on Social Media @LGUSSupport, and we’ll work to address the issue and explore options to get this resolved for you. ^Juvy
We appreciate your patience and want to ensure you're fully satisfied with your LG products.
Very disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this peace of lemon from best buy with extra protection, and it is been headache since it is not working properly and I have been played in between Manufacture warranty and best buy protection without a resolution, I have contacted both parties and still till this day for 3 months having issue, so I guess never use LG or best buy again for appliances.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Khaled. Thank you for sharing your feedback about the LG Dryer (DLE8400WE) model. We understand your concern about experiencing ongoing issues and difficulties with both the manufacturer warranty and protection plan.
To resolve this, please contact us directly through social media @LGUSSupport with your purchase details and any service records. We’ll work with you to address the issues with the dryer and navigate any remaining warranty or protection plan concerns. We're committed to ensuring you receive the support you need. ^Juvy
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats very well but some sensors seem to be off. I will call for repair.
I would recommend this to a friendThe perfect choice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large capacity and numerous features on this unit. Integration into our smart home was a breeze.
I would recommend this to a friendNever dries a load completely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer 6 weeks. I usually keep a dryer for 10 years or more. Unfortunately I don't think this one will make it. The door I thought would let down all the way; it does not. It never completely dries a load. If I push the "more dry" button it seems like it's going to overheat. I should have purchased another Samsung. I purchased LG because all of my new kitchen appliances are LG and they're doing great. Maybe dryers or not their thing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for reaching out. Hopefully you were able to get the repair schedule and your LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White is fully functional again. But should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Stopped working in 10 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In only 10 months the dryer is stopped working. LG customer service is unreachable only chat bot response is available
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, and thank you for sharing your experience with your LG electric dryer. We understand how important it is for a major appliance to remain reliable—especially within the first year of ownership—and how challenging it can be when you’re unable to connect with a live support representative.
We’d like to review your case directly to see what options are available under your warranty and help get your dryer back in working order. Please email us at lgdigitalcare@lg.sprinklrsupport.com with your model and serial number, proof of purchase, and any service or reference numbers you may have received so far. ^James.
LG make it right. Signed, unhappy advanced cancer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on 2/6. I give up. It doesn’t dry. I have cancer and depend on 2 specific blankets for comfort. Each time I dry them (separately) they come out as if I didn’t turn the dryer on! I’ve tried every setting. It’s bad enough to go through and feel like hell EVERY day but let’s add can’t dry my clothes or bedding. Not a fan LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee