Customer Ratings & Reviews
- Model:
- DLE8400BE
- SKU:
- 6573552
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door's overall performance, capacity, and quiet operation. The innovative door design and ease of use are also appreciated, along with its ability to dry clothes quickly. Some customers appreciate the space-saving design of the dryer.
This summary was generated by AI based on customer reviews.
Horrid install!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great. The install was horrible!! They did not use clamps on the hose connection to the back of the dryer. It kept getting very hot in the laundry room, so I pulled the dryer out to find it was not installed correctly. Luckily we did not have the house catch fire. Completely disappointed. I will not buy again from Best Buy regardless of the price or convenience!
I would recommend this to a friendHappy customers!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good!! Love the look and all of the space in the dryer and washer.
I would recommend this to a friendGentle Giant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. It is very big and is very good at drying all types of material. Very quiet
I would recommend this to a friendWasher and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buying of the product was made simple and easy on line.
I would recommend this to a friendAnother win.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works perfectly. No problems. Love the door options for opening.
I would recommend this to a friendAwesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features for this dryer is amazing!! Best purchase ever!
I would recommend this to a friend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im so glad with my purchase! The cicles are the best!
I would recommend this to a friendLG Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, quiet, works well. Very satisfied.
I would recommend this to a friendAwesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer! Purchasing and installation was easy!
I would recommend this to a friendunhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is sad that a sales person who sold me the item told me the delivery would be until August 16. When I asked him why so long he told me due to the orders being long due too delivery drivers. It was until i called customer services and was told that was incorrect. I was told the item was out of stock and this is the reason for the delay. Not a happy customer :(
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Josie. Thank you for taking the time to share your feedback with LG Dryer (DLE8400WE) model. We understand the misinformation provided by our salesperson regarding the delivery date of your unit was disappointing. We aim to provide excellent service for a smooth experience. We want to assure you that we take your concerns seriously, and we will address this issue with our sales team to ensure that accurate information is provided to our valued customers in the future. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Horrible Experience with Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this washer and dryer set on 11/24 with a delivery date scheduled for 12/3 between 7am and 7pm. I sat through the entire delivery window then got a call that the truck had broken down and that my delivery would need to be rescheduled. I rescheduled for the following Sunday between 7am and 7pm. This delivery window also came and went with no contact from Best Buy or the delivery company. I called them only to find out that the dryer was now out of stock and would not be available for delivery until mid-February. The supervisor on the phone even suggested that "this item was never in stock, I don't know what gave you the impression that it was in stock when you ordered it". Then he stated he could get me a gift card for the inconvenience, but he cannot tell me the value of the gift card until after the washer/dryer are delivered. Since I bought it as a Black Friday deal I now will be forced to pay more if I cancel and go with a different company. At one point they offered to get me a different washer/dryer that was in stock. I suggested the upgraded version ($200 difference) that offered steam and was available in a similar colorway but they told me I'd need to pay the difference. Best Buy has been truly terrible to deal with as they don't care in the least that I've now unhooked and prepped my old washer/dryer for pickup twice and sat here waiting for deliveries that they had no intention of completing for a combined 24 HOURS.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, SeanB. Thank you for reaching out and taking the time to review the LG Dryer (DLE7400VE) model. We understand how disappointing it can be to have your delivery rescheduled multiple times. It is unacceptable that you have experienced such delays and received conflicting information regarding the availability of the dryer. We will address this issue with Best Buy to ensure that this does not happen again in the future. We apologize for the inconvenience caused by the offer of a gift card without a set value. We understand your concerns about having to pay more if you cancel and choose a different company. This is definitely not the experience we want for our customers. If there is anything else we can do to assist you or provide any updates regarding the delivery or gift card, please reach out to us on social media @LGUSSupport so we can help you further. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy
Would not recommend dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaves the clothes damped and have to dry twice for it to be dry
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for sharing your experience with your LG Dryer (DLE8400WE) model. We understand the importance of having your laundry thoroughly dried in a single cycle so you can get through your chores efficiently. If your clothes are remaining damp, it is often due to airflow restrictions preventing the moisture from venting properly. Please try the following troubleshooting step: Clean the Lint Filter and Check Venting: (1) Before every load, ensure the lint filter is completely clean. (2) Additionally, check the external exhaust vent outside your home to ensure there are no blockages, such as lint buildup or debris, which can severely limit airflow and cause longer drying times. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. We’d be glad to take a closer look at your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model details and a brief description of what you’re experiencing so we can assist you further. ^Juvy
Love hate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, but the quality is poor. Cheap plastic
No, I would not recommend this to a friendNeed more heat!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry all the clothes completely when on energy savings.
No, I would not recommend this to a friendIf you like consistent squealing noises…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started out okay. A few months in we started hearing a sound that can only be described as akin to a wet worn belt on a car; but instead of a quick squeal, it lasts the entire cycle. We had it fixed under warranty and a few months later ( and after the warranty ran out), it started up again. The dryer is barely two years old and it’s having issues drying a load now, along with the lovely squealing noise. Also, this is picky; but the door doesn’t stay open while loading/unloading. I’m constantly struggling with the door as I’m doing laundry. It’s a simple feature that drives me insane. For reference, we empty the lint trap after every load and have had our dryer exhaust cleaned regularly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dryer (DLE7400VE) model. We're sorry to hear about the squealing noises and the door not staying open while loading or unloading. We aim to provide good products that make our customers happy. For more information, visit: https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056. You can also reach out to us on social media @LGUSSupport for assistance. ^Juvy
Do not buy this dryer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new house and this dryer came new with it. Upon my first load the clothes came out damp. And then it would go from 45 minutes remaining to 5. I googled some things to do and it looks like I have to used the timed dry feature and set it at the highest most inefficient temps to get my clothes dry. This dryer has been an absolute pain and it is brand new.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you're having a frustrating experience with your new dryer. I can imagine how disappointing it must be to have a brand new appliance not perform as expected.
As a representative of LG, I want to assure you that we take all concerns seriously and are committed to providing you with a reliable and efficient product. It's unacceptable that your dryer is not meeting your expectations, especially considering it's a brand new appliance.
I appreciate your diligence in researching possible solutions and trying to troubleshoot the issue on your own. I'm happy to help you explore further options and provide guidance on how to get the best performance out of your dryer. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Worst dryer ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get this dryer but it’s been nothing but a problem. The sensor dry simply doesn’t work — my clothes always come out very wet and require multiple dries. As of tonight, the manual dry doesn’t work either — it won’t run on air dry for 30 minutes, it turns itself off after 2 min. Now the screen to select which setting is going off and on over and over. I’ve only had this for 1 month and it’s been a nonstop problem. I wish we’d kept our 10+ year old dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Dryer (DLE7400VE) model. Having your clothes come out wet and requiring multiple drying cycles is certainly not the performance we expect from our dryers. Additionally, the malfunction you described with the manual dry setting and the screen constantly turning on and off is highly unusual and not what we want our customers to experience. Please visit the following links related to the issue you have been facing: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634 and https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally-CT10000011-20150485215101. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Ok if you like freight train noises.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Dryer. Doesn't dry clothes all the way but the worst..It starting making this loud freight train noise while drying. I have had it less than a year and yes, it's still under warranty but dryers shouldn't have a shelf life less than a year. I actually got rid of a perfectly good dryer so it could "match" the washer which is even worse than the dryer. STAY AWAY FROM LG WASHERS AND DRYERS.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm really sorry to hear about the issues you're facing with your LG dryer. It must be incredibly frustrating to have a new appliance not working as expected. I understand your disappointment and I apologize for the inconvenience this has caused you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Absolutlely horrific
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came without electric port and delivery people threw my dryer as if it was trash horrible service! Never again! Come on Best Buy that is no way to treat loyal customers!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angeliita. Thank you for sharing your experience with the LG Dryer (DLE7400VE) model. We understand the importance of a smooth and professional delivery experience. We strive to provide exceptional customer service and ensure that our products are in safe condition, and delivered with all the necessary components to provide a seamless shopping experience. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. ^Juvy