Customer Ratings & Reviews
- Model:
- DLE7400WE
- SKU:
- 6492262
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door for its innovative door design, superior drying performance, and ease of use. Many appreciate its quiet operation and ample capacity, finding it efficient for handling large loads, including bulky items like comforters. Positive feedback consistently highlights the dryer's overall performance and energy efficiency. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Love love love the Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer. One of the best dryers that I have had. Many different settings and options for your clothing and the sleek look is everything.
I would recommend this to a friendGreat Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were having so many issues with our Samsung washer and dryer. This LG washer and dryer is such an upgrade. We love it!
I would recommend this to a friendCeo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to navigate online buying. Except no place to add that you are a total tech member
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer really gets the job done! It completely dries my king size comforters. Highly recommend.
I would recommend this to a friendA decent dryer but I miss my old Kenmore Elite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer's sensor is not accurate. So all settings on the left side (Normal, Heavy Duty, Bedding, & Delicates) are Sensor Dry. I had a very small load and set it to Normal, and the timer went from 50min to 4min to 1 min all within 3 minutes time because the sensor thought the clothes were dry. So if you want a guarantee, just go directly to the Time Dry setting and then increase the time based on what works for you. This will take trial and error. Also, I ran a full load of my husband's clothes that included towels and jeans and set the Time Dry to 1 hour and 25 min. and the clothes were still damp. So I wouldn't recommend a very full load that includes jeans and towels. Do those separately. Toggling through the Temperature levels doesn't toggle through smoothly either. But if you wait a little and toggle slowly, it works a little bit better. The door can swing open to the side, or, can open straight down (two options). When opening down, it's only designed to go to a 45 degree angle, not all the way down. I miss having the door go all the way down. I've only had the dryer for about a month. With a little trial and error things might improve over time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Smart Electric Dryer (DLE7400VE) model. We're genuinely sorry to hear that it hasn't lived up to your expectations, especially in comparison to your previous Kenmore Elite. Your detailed feedback about the sensor accuracy, drying performance, and the toggle function is incredibly valuable to us, and we apologize for any frustration this has caused. We understand the importance of a reliable and efficient dryer, and we are committed to using your input to make necessary improvements. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/video-tutorials/understanding-sensor-dry-laundry-dryer-CT10000011-1428693529352. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport, and we will be more than happy to accommodate you. ^Juvy
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my dryer. It’s a little over a month old. It’s a great dryer so far. ❤️❤️❤️
I would recommend this to a friendGood dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer! I guess my only complaint is on my thicker blankets it takes forever to dry.
I would recommend this to a friendStraightforward
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this dryer. It's pretty simple and straightforward, (but they can't resist adding Wifi connectivity, lol) which is pretty rare these days.
I would recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience using your LG Products/Services. Your feedback is important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport and on Facebook at https://www.facebook.com/LGUSA/ or phone us at (800) 243-0000. Thank you. ~Tanisha
- Pros mentioned:Dryer performance
Some issues with settings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not always drying fully on settings. Seems to work well on timed dry
No, I would not recommend this to a friend Dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Love how it also has a light and the fact that I can turn it on from my phone. Dries good!
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, simple instructions. Fit in to exisfing space. Installers made great use of their time and experience.
I would recommend this to a friendGood dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer, easy to scratch the top don't set anything on it. Other than that a good drying machine!
I would recommend this to a friendBuy at your own risk, always keep indoors.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer would have been great, if I could say it still worked. Nothing necessarily anything happened with mechanics of the dryer, but the fancy touch control panel melted away and morphed due to the heat of the weather while it was being moved for a few hours. Not covered under warranty when purchased so jokes on me, didn't even last 6 months. I'd avoid these touch panels if possible, but if you insist then please learn from my mistake get some sort of warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jared. Thank you for sharing your experience with us. We understand your concern about having the touch control panel of your LG Dryer (DLE7400VE) model melt and morph due to heat, especially after such a short period of use. We strive to provide durable, reliable, high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend reviewing the warranty and potential options for extended coverage if you ever encounter issues. While this may not be covered under the original warranty, it’s always helpful to reach out to our support team for potential solutions or repair recommendations.
Please send us a private message on social media @LGUSSupport with the details of your situation, and our team will work with you to explore any possible next steps. We're here to assist you and provide solutions to ensure a better experience with our products. ^Juvy
Great set, but deep washer bin requires a reach
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product 2 weeks in seems great. However, while washer bin is large (which is great), I am 5’4” so have to stand in my toes to fish out my clothes to place in dryer. Other than that, love the set.
I would recommend this to a friendVery Efficient LG Dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, efficient electric dryer! I am so very pleased with my purchase and would definitely recommend it if you are in need of a new dryer.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer with a lot of features. Love the bluetooth feature. Pairs easily with the washer.
I would recommend this to a friendGreat Delivery and Beautiful Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine looks beautiful and it is very sturdy. Thank you Best Buy for a great delivery of my washer and dryer. I love them
I would recommend this to a friendA lot of features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has a lot of settings for different loads. I have to set it to "More Dry" rather than normal to have my clothes come out completely dry.
I would recommend this to a friendLG Dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG Dryer is a great product. I would highly recommend this product.
I would recommend this to a friendGreat Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Dryer and the way it links to the washer. Very high quality.
I would recommend this to a friend