Customer Ratings & Reviews
- Model:
- DLE7400WE
- SKU:
- 6492262
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door for its innovative door design, superior drying performance, and ease of use. Many appreciate its quiet operation and ample capacity, finding it efficient for handling large loads, including bulky items like comforters. Positive feedback consistently highlights the dryer's overall performance and energy efficiency. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Lg dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! It cut my drying time in half! And, no wrinkles!
I would recommend this to a friendLG Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is third time buying this brand. We love the quality.
I would recommend this to a friendNoisy door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer except door closure doesn’t sound very solid.
I would recommend this to a friendTumble dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice. Drys really good. Clothes so soft. Nice loads
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase was easy, and delivery was fast and friendly!
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting use to the dry cycles. Sometimes clothes not completely dry
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Best dryer I've ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had such a wonderful and HUGE dryer. It's fantastic!
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it would recommend. Dries my clothes very well
I would recommend this to a friendLG Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer maybe I will get it later with matching washer
I would recommend this to a friendInstallation needs work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drier has many good features, but the installation needs work. When My wife cleaned behind it, I notice that the clamps were not installed. Instead of venting to the outside of the house, all the dust was vented inside the laundry room.
I would recommend this to a friendExcellent dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer except for the LOW volume "End-of-cycle" sound.
I would recommend this to a friendAwesome purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new dryer! I love the different modes!!!
I would recommend this to a friendDryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how the clothes don't come out wrinkle. Great buy.
I would recommend this to a friendNoisy dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is noisy hopefully it will hold up so far so good everything works.
No, I would not recommend this to a friendBest Buy is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was awesome and really fast setup time.
I would recommend this to a friendAvoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 different dryers were delivered. First two times the drum made ominous metal on metal sounds. The third one they left makes a rhythmic sandpaper noise as the drum rotates. It's definitely louder than my older LG dryer (wish I had kept it, but was under the impression that this model would be an upgrade- it's not). But since this model is no longer in their inventory, I am told this is as good as it gets. Throw in the absolute debacle of BestBuy's horrendous process of customer service resolution and accountability, missing days from work for scheduled deliveries that didn't happen, having to drive to the store to get information about the situation, or waiting for promises for calls back that never occurred, repeated false info from their call center, missing personal time, and overall disappointing product in the end- it simply wasn't worth it. Just don't.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Julie. Thank you for sharing your detailed experience with the LG Dryer (DLE7400WE) model. We completely understand your concern about dealing with multiple delivery issues and ongoing noise problems, especially when you were expecting an upgrade. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
To start, we recommend checking to ensure that the dryer is level on the ground. Sometimes, uneven placement can cause unusual sounds during operation. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056. If the problem persists after that, please send us a private message on social media @LGUSSupport. Our team will be more than happy to explore additional troubleshooting steps and options for you.
We appreciate your patience and want to ensure that you receive the support you deserve. ^Juvy
Not the best choice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best choice, have had it for little over a year and its already giving problems, whats worse is that the warranty only covers any problems for a year.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Natalie. Thank you for sharing your experience with us. We understand your concern about your LG Dryer (DLE7400VE) model starts having issues just after the first year. We're here to help you out and want to make sure you get the support you need.
To start, it might be a good idea to check the dryer’s settings and make sure everything's connected properly. Also, take a peek at the vent and filter for any lint buildup, as that can sometimes affect how well it works. If you’d like more info related to this issue, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Whenever you're ready, just send us a private message on social media @LGUSSupport, and our team will be more than happy to dive deeper into this with you and help with troubleshooting or what steps to take next. We really appreciate your patience, and a're here to make sure we get everything sorted out for you. ^Juvy
THE DYER IS USELESS TRASH
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another LG appliance in my life time. After a 1yr & 1 month the dryer stopped working. I paid $865.99 for the dryer, unfortunately I didn’t purchase the warranty from Best Buy nor LG. The sensor keeps sounding off telling me to change the filter and will not stop until I unplug it. LG told me that Best Buy installed the wrong vent hose, Best Buy came out & changed it to a Rigid vent hose & it’s still not working. I’m getting the run around from LG, the last person I spoke with today said that it could take over 30 days before a 3rd party could fix it or LG replace it. DON’T WAIST YOUR MONEY
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Dryer (DLE7400VE) model. We understand your concern about encountering issues shortly after the warranty period ends. we strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the sensor alert, we recommend ensuring that the lint filter and exhaust ducts are thoroughly cleaned, as blockages can trigger the filter alarm and affect performance. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456.
We value your feedback and want to ensure your concerns are resolved. Please send us a private message on social media @LGUSSupport so our team can review your case, provide additional troubleshooting, and explore potential solutions. We’re committed to assisting you and appreciate your patience. ^Juvy
Slow dryer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to take too long to dry. Air dry doesn’t dry at all.
No, I would not recommend this to a friendIts a dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good dryer. Figuring out how to dryin one session is the most annoying insteuctions arent very instructive and changing the dryer setting arent as simple as i would recommend
I would recommend this to a friend