Customer Ratings & Reviews
- Model:
- DLE7400WE
- SKU:
- 6492262
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door for its innovative door design, superior drying performance, and ease of use. Many appreciate its quiet operation and ample capacity, finding it efficient for handling large loads, including bulky items like comforters. Positive feedback consistently highlights the dryer's overall performance and energy efficiency. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Need better installation procedure!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they set it up it’s dryer vent tube wasn’t attached by the delivery person!
I would recommend this to a friendTakes forever to dry… yet it’s brand new??!?!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dry sensor does not work AT ALL. For the timed dry, it still takes several cycles to dry and clothing comes out wrinkled, stiff, and full of static. Horrible quality and way overpriced. I would have been better off going with a used dryer instead of wasting money so much money on something that doesn’t work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are grateful that you took the time to leave us a review, and apologize about the inconvenience you've encountered in dealing with your appliance's issue. We read from your feedback that you were having trouble with the product, so we’d like to help make it right. Allow us to assist you with your LG dryer concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz
Look for something else
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a large family and do multiple loads a day, you should look for something different. This model has gone out on us only having it for two years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We appreciate your feedback on the LG Dryer (DLE7400VE) model and understand how important it is to have a reliable dryer that keeps up with a busy household. We strive to provide high-quality products and ensure a smooth experience. This model features a 7.3 cu. ft. capacity and Sensor Dry technology for efficient handling of large loads.
As a tip, check the FlowSense Duct Clogging and Lint Filter indicators to ensure optimal airflow, and use the Smart Diagnosis feature via the LG ThinQ app to identify any issues. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Feel free to message us on social media @LGUSSupport for personalized solutions. ^Juvy
LG easy load dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer seems to be working fine so far, dries clothes.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats very well but some sensors seem to be off. I will call for repair.
I would recommend this to a friendNever dries a load completely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer 6 weeks. I usually keep a dryer for 10 years or more. Unfortunately I don't think this one will make it. The door I thought would let down all the way; it does not. It never completely dries a load. If I push the "more dry" button it seems like it's going to overheat. I should have purchased another Samsung. I purchased LG because all of my new kitchen appliances are LG and they're doing great. Maybe dryers or not their thing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for reaching out. Hopefully you were able to get the repair schedule and your LG - 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door - White is fully functional again. But should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
LG make it right. Signed, unhappy advanced cancer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on 2/6. I give up. It doesn’t dry. I have cancer and depend on 2 specific blankets for comfort. Each time I dry them (separately) they come out as if I didn’t turn the dryer on! I’ve tried every setting. It’s bad enough to go through and feel like hell EVERY day but let’s add can’t dry my clothes or bedding. Not a fan LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee
Get the GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little complicated to use, and the top is already scratching up from the laundry basket. Kind of pricey too, and the lint screen isn't the best design.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hassan. We apologize for the difficulties you have encountered with the usability of your LG Electric Dryer (DLE7400VE) model. We understand that it may not meet your expectations and that the top has already shown signs of scratching from the laundry basket. To assist you further, you can download it's owner's manual: https://www.lg.com/us/support/product/lg-DLE7400VE.ASSEEUS, for guidance on how to best use your LG Dryer and prevent scratching on the top surface. Regarding the lint screen design and the price, we appreciate your feedback and will keep it in mind for future considerations. If you require further assistance on your LG product, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Does not dry my clothes!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thos dryer supposedly has a sensor in it but my clothes are never dry when the cycle is over. Unless you dry clothes on the timed cycle for an hour or more you have to run them through a second time!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi! Getting your clothes dry on the first cycle is a must! Allow us to look into this issue regarding your dryer's sensor! Please send us a direct or a private message on social media (Facebook or Twitter) @LGUSSupport). We'd be happy to assist you! ^Chris
Already not working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 month in it doesn’t heat up. Not drying clothes. Luckily I’m a total tech member..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello John. Thank you for sharing your experience with the DLE7400VE dryer. Here are some steps to address the heating issue you're experiencing:
1. Ensure the dryer is properly plugged in and that the circuit breaker has not tripped.
2. Verify that the exhaust vent is not clogged or blocked, as this can impede proper heating and drying.
3. Confirm that the dryer settings are correct and that the lint filter is clean.
Given that you are a Total Tech member, you have access to additional support. Contact Total Tech support for a comprehensive diagnosis and repair. They can help expedite service to get your dryer back to optimal performance.
We appreciate your feedback and are here to help with any further assistance you might need.
Thank you for choosing LG. ^Sam
Worst 'dryer' ever.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst dryer I have ever bought. I takes 2 hours to dry sheets and a full day to get a load of towels dry. I will never buy another LG dryer again. My whirlpool was a 10/10. If I could give this a (-) score I would. I can't wait to get rid of it and buy a new one. This is less than 6 months old and my worst purchase ever.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sheila. Thank you for sharing your feedback with LG Dryer (DLE7400VE) model. We're sorry to hear about the unit's drying performance. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one we got was completely defective upon delivery. It made a horrible grinding noise and smelled terrible. The replacement worked but kept giving an error saying the vent was clogged even though the duct work was brand new. We sent the second one back as well. The washer for this set has been great so far but the dryers are junk.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dryer (DLE7400WE) model. We're sorry to hear about the issues you experienced with both units. We strive to provide reliable, top-notch products that meet our customer's needs and expectations. We value your feedback and will use it to improve our product quality and customer experience. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Glammy of 4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having problems with this dryer drying my clothes completely. Almost every load needs to be dried again but the dryer turns off because it’s sensing that the clothes are dry when they aren’t.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not Recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would’ve never give up my old dryer. This dryer sucks. A small load of clothes takes over a hour and a half to dry. The door swings; is hard to stay open. Save your money - DO NOT BUY THIS DRYER!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Elaine. Thank you for sharing your experience with us. We understand your concern about the LG Dryer (DLE7400VE) model, especially when it's taking much longer than expected to dry clothes. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
A couple of troubleshooting steps you can try: First, check to ensure the venting system is clear of any blockages, as a restricted vent can cause longer drying times. Also, try rebalancing the load and avoid overloading the dryer, as that can sometimes prevent clothes from drying evenly. Finally, verify that the dryer door is securely closed, as an improperly closed door can impact performance. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further with additional troubleshooting or explore other solutions to get your dryer performing as it should.
We truly appreciate your feedback, and we're here to help. ^Juvy
Same as any smart dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't stand the smart dryers. They always turn off before the clothes are actually dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, SharonK. Thank you for taking the time to review the LG Dryer (DLE7400VE) model. We understand that smart dryers may not be everyone's preference. We are sorry to hear about your issue regarding the unit's performance. Please know we're here to help. Please visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally-CT10000011-20150485215101. Our team is constantly working towards improving our products to ensure they meet our customers' needs and expectations. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received few weeks ago. Door feels cheap and light closing. Dry programs not impressive.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ceasare. Thanks for sharing your thoughts on the LG Dryer (DLE7400VE) model. We're sorry to hear that your experience did not meet your expectations. We strive to provide reliable, high-quality products that meet our customer's expectations and needs. We want to make sure you're delighted with your purchase. For more assistance, visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634#. You can also reach out to us on social media @LGUSSupport. ^Juvy
Poor service/Can’t Review Never Used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong color dryer displayed and delivered. Installers dented dryer climbing over it to get out from behind the install. Door opened only half way. Wasn’t connected to wall vent properly fell off when climbing over. Never used still waiting for replacement!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for bringing this to our attention regarding the DLE7400VE. We understand your concern about the issues with the delivery and installation on your unit. We strive to provide exceptional customer service that exceed our customer's needs. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you need more help, please reach out to us on social media @LGUSSupport. We are committed to resolving this situation to your satisfaction and appreciate your patience. ^Juvy
Washing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife does not feel it get the clothes clean and i would agree.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, TJ. Thank you for reaching out and sharing your feedback on the LG Dryer (DLE7400VE) model. We're sorry to hear that you and your wife are unhappy with how well it washes clothes. We aim to make top-quality products that meet our customers' needs but missed the mark this time. If you need more assistance with your dryer, please reach out to us on social media @LGUSSupport. ^Juvy
Loiudest dryer I have ever owned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a decent job drying, but it sounds like it is going to fall apart when it starts up. Don't think I would buy this item agaiun.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Techs Do not stare that unit is lemon conflict of
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.codes pop up that are not readable...tech always sides with company
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Extortionist. Thank you for taking the time to review our product, LG Dryer (DLE7400VE) model. We understand how frustrating it can be when a product does not meet your expectations, especially when it starts experiencing problems after a relatively short period of time. This is not the experience we want our customers to have with our products. We value your feedback and will share it with the appropriate teams to ensure that we continue to improve our customer experience. If there's anything else we can do to assist you or address your concerns, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is our priority, and we want to ensure that you receive the support you deserve. ^Juvy