Customer Ratings & Reviews
- Model:
- DLE7400WE
- SKU:
- 6492262
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door for its innovative door design, superior drying performance, and ease of use. Many appreciate its quiet operation and ample capacity, finding it efficient for handling large loads, including bulky items like comforters. Positive feedback consistently highlights the dryer's overall performance and energy efficiency. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
You may want another brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works acceptibly but takes forever to dry clothes and plays rediculous "song" when its done. And then my clothes often come out damp. What a waste. I thought LG made good products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Electric Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Garage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 year and the machine is broken. I had to call LG for repair. It's better to buy new because this company is literally selling junk.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rachelle. Thank you for sharing your feedback on the LG Dryer (DLE7400WE) model. We're sorry to hear about your experience with the unit. We aim to make great products that meet our customers' needs. Your feedback is important; we'll use it to improve our products and services. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
Don’t buy!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG washer and dryer’s was the worst product we ever bought!! The washer didn’t was and the dryer tore all our polyester clothes up!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLE7400WE) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products exceeding our customer's needs. For the washer, ensure the load size isn’t too large, which can impact cleaning effectiveness. As for the dryer, we recommend checking for any loose items in the drum that might cause damage and ensuring you use appropriate settings for delicate fabrics. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571. We’d like to assist you further with your concerns. Please send us a private message on social media @LGUSSupport, and our team will be happy to help you find a solution. ^Juvy
I need my reading glasses each time I started
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize that I would have to put on my reading glasses every time I go to start it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Electric bunion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electric bunion when its changing from step to step .. example… when start there is Electric darts from the back when changing washing clothes … its nice one but i dont know the problem from the washer or from the installations guy’s who come put it in my home … i will call technicals to see
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sharing your thoughts with us using your LG 7.3 cu. ft. Ultra Large Capacity Smart Wi-Fi Enabled Rear Control Electric Dryer with EasyLoadTM Door model DLE7400WE. We thank you for your patience and understanding in regards to the issues that you’ve encountered. This information will be shared with our research and development teams for future product improvements. If you need any assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
It's a NO for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to place service calls twice so far on this brand new dryer within 6 months. It doesn't dry properly and it forms condensation and leaks from the bottom.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, TerraceS. We are truly sorry to hear about the issues you've been experiencing with your LG Dryer (DLE7400VE) model. We understand how frustrating it must be to have to place service calls on a brand new appliance within such a short period of time. We sincerely apologize for any inconvenience this has caused you.
The problems you've described, such as improper drying and condensation leakage, are certainly not the kind of performance we want our customers to experience with our products. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We will do everything we can to address the issues you've encountered and restore your confidence in our brand. ^Juvy
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer was delivered with horrible mold and water damage. It completely smells horrible . I truly can’t believe that it was even delivered to me at all . I really thought best buy has better standards then this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .We're sorry to hear that you received the LG dryer that has mold and water damage. This is not an acceptable condition for a new machine. This is not what we want you to experience. If you have not reached out to our social media care team, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to assist. ^Dan
malfunctioning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer shuts off out of no where and cycles through on the dial. They have not come to check it or fix it. Waiting for answers.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us and sharing your feedback on your LG Dryer (DLE7400WE) model. We understand your concern about the issues you're experiencing with the unit and the delay in getting it repaired. We strive to provide high-quality products and exceptional customer service that exceed our customer's needs and expectations. For help, check if the unit restarts after shutdown and perform a hard reset. For complete information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101#. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Would not buy.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer broke within 4 months and no support is offered.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Justin. Thank you for sharing your experience with the LG Dryer (DLE7400VE) model. We understand your concern about a dryer breaks down, especially so soon after purchase. We strive to provide reliable, high-quality products and exceptional services and ensure a smooth and seamless experience. To resolve this, we recommend checking the dryer’s settings, ensuring that the vent is clear of any blockages, and confirming that the dryer is plugged in properly.
We’d love to assist you further and explore possible solutions. Please send us a private message on social media @LGUSSupport, and our team will work with you to address the issue. We are committed to your satisfaction and are here to help. ^Juvy
Doesn’t dry clothes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Does not dry the clothes. I put it on for 1 hour and still doesn’t dry clothes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, there! We hate to hear your LG - 7.3 Cu. Ft. Smart Electric Dryer is unable to adequately dry your clothing. We would first like to provide you with our LG Support page, which has a video tutorial and some steps to possibly fix your issue: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. We can also assist you further if you have tried to resolve it yourself by sending us a private message on Facebook or Twitter with your contact information using the handle @LGUSSupport. ~Rita
Unfortunately, LG is a brand to avoid.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really disappointed. The dryer takes on average three full cycles to dry a medium sized load.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
European Style, didn't work for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful presentation but it didn't worked for us. It's European style of drying and clothes came out not completely dried. No space to hang at home. We returned
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sandra. Thank you for sharing your experience with the LG Dryer (DLE7400VE) model. We’re glad you appreciated the presentation of the dryer, but we understand your concern that it didn’t meet your drying needs. We aim to offer top-notch products that exceed our customer's needs and expectations. The European-style drying can sometimes be different from what you might be accustomed to. For better drying results, ensure that the dryer’s settings are correctly adjusted for the type of load you’re drying. Additionally, if you’re experiencing issues with drying performance, checking the lint filter and vents for any blockages can also help. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you need further assistance or have any other questions, please send us a private message on social media @LGUSSupport. We're here to help you find a solution that works best for your needs. ^Juvy
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, came dented and sounds like rocks are hitting against the drum. Still waiting on a replacement. Worst customer service. Do not buy this dryer or from this company.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention and for your honest feedback regarding your LG dryer. We’re sorry to learn about the your unit's issue. Please get in touch with us should you need further by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz
Lg dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never drues took all day Exchanged for a ge front load Much happier
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Bad install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had enough of Best Buy… the worst installers EVER
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know about your experience with the LG Dryer (DLE7400VE) model. We understand your concern about dealing with installation issues. We strive to provide excellent services and ensure a smooth and seamless experience. Please contact Best Buy customer service at 888-237-8289 to discuss the problems with their installers and seek a solution. Providing them with details about the issues you encountered will help in addressing the situation.
If you need assistance with the dryer itself or have further questions, feel free to reach out to us via private message on social media @LGUSSupport. We’re here to help and ensure you receive the support you need. ^Juvy
Bad dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not work called for a new one or tech still not fixed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
- Pros mentioned:Door, Ease of use
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large drum. Dual door (excellent idea) Many features. Easy to use. You can operate the dry with your cell phone. Looking forward to using this feature.
I would recommend this to a friend - Pros mentioned:Dryer performance, Ease of use
Another great LG product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this LG dryer up and running was pretty easy. I noticed the speed dry selection works best for me, and very easy to adjust the drying time in minutes. I noticed the sensor dry options seem to need much more drying time because the drying heat is usually much lower than actually needed. If the sensor dry settings automatically chose high heat for the heat level that would be better, thus the 4 out of 5 star rating.
I would recommend this to a friend - Pros mentioned:Door, Noise level
Another great LG product!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is quiet. Love how you can have the door open 3 different ways to accommodate your space.
I would recommend this to a friend - Pros mentioned:Door, Dryer performance
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on heavy and light loads. I like the different ways the door opens.
I would recommend this to a friend