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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are pleased with the dryer's overall and drying performance, ease of use, large capacity, innovative door design, and quiet operation. Many customers appreciate how efficient the dryer is and how well it handles large loads. The easy-to-use door is a standout feature for many. A few customers have noted that the dryer does not emit excessive heat into the surrounding area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,399 reviews
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy from the sales person thru the delivery and installation people. Honest. On time, polite and very helpful. Thank you so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer... its auto sensing and a few times the cloths have not been completely dry but overall good dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Can dry a decent size load of clothes/towels completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this set!!! Gets our clothes so clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product the delivery people are a little careless bringing it in and bent the dryer outlet easily fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has sold me on their quality and design. Great price for all the features on this machine. I recommend this to anyone in the market for a dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dryer! Had a little difficulty setting up the wifi but figured it out with the app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied Long time Best Buy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is not completely drying my clothes and beddding. Towels is taking 2 dry cycles to get completely dry. I have to hang my towels on my clothes line for about 4 hours before putting in the dryer. Waste of my time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience with the LG Dryer (DLE8400WE) model. We understand how important it is for your laundry to come out fully dry and ready to use.

      For heavier items like towels and bedding, we recommend selecting the Heavy Duty or Towels cycle and enabling the Manual Dry or More Time option to extend drying. Also, make sure the FlowSense duct blockage indicator isn’t lit — restricted airflow can reduce drying performance. Cleaning the lint filter and checking your external vent for obstructions can make a big difference. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably good I guess but only had it 10 days. Lousy instructions, had to go online for some somewhat better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is easy to use The drum is big so loads can be big I would suggest this machine to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it for very long but so far everything is working out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Awesome appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. large capacity and we love the 2 way options for the door. Super convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lint Trap Breaks easy. Error code before it broke.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer gave me problems within 1 month of purchase. I just had my vents cleaned 2 months prior and I kept getting an error, stating the dryer's vents were clogged/dirty. I tried to call customer service and they kept insisting it was the vent or lint trap. I was also having problems with the matching washer, so I was more focused on that when I called customer service. After 1 year the dryer lint trap screen broke. This is probably due to the poor design of having to open and close the screen (it folds open). This could cause the dryer vents to get clogged quickly and cause a potential fire hazard. Just based on the customer service I had with this dryer and matching washer, I would recommend skipping this model and probably LG altogether.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry and concern regarding the error code you received, which suggested a clogged vent, and the recent breakage of the lint trap screen on your LG 7.3 Cu. Ft. Smart Electric Dryer with EasyLoad Door in Matte Black. Your feedback about the design and the previous customer service experience is important, and we understand your inquiry.
      To address the broken lint screen, we want to assist you with finding the correct replacement part to ensure safe and efficient operation of your dryer. Using a damaged lint screen can indeed impact performance and potentially be a hazard.
      https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-electric-dryer-with-easyload-door-matte-black/JJ8VPZQZT7
      For further assistance, to help you find the correct part number for the lint screen, and for any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG Smart Dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Dries quickly so it saves in electricity. I’m happy with it especially the EasyLoad Door, very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to learn how to work the buttons for cycles but it’s been a good dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome dryer. I own LG appliances and they are very reliable. I expect the same from this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys fast Not an easy fluff load setting Have to put it on more dry or clothes are still wet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new dryer works so well even with large loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love itttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it had other bands but the LG is so much better all around.

    I would recommend this to a friend