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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are pleased with the dryer's overall and drying performance, ease of use, large capacity, innovative door design, and quiet operation. Many customers appreciate how efficient the dryer is and how well it handles large loads. The easy-to-use door is a standout feature for many. A few customers have noted that the dryer does not emit excessive heat into the surrounding area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,399 reviews
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It’s very user friendly and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Great service from Best Buy from top to bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Does the drying that I want it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dried but scratches

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top scratches extremely easily, but dries well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer love the wifi feature, makes things so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer it really dry in no time at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful for pet hair.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awful. If you have a pet (with hair), this dryer won't remove any of it from your clothes. They even have a "pet hair" filter for $100 because they know how awful it is - and even that doesn't help. If you have a pet, do not get this dryer. If you have no pets, its fine. They could have simplified all the options though.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Randy. Thanks for sharing your feedback with us. We understand your concern about the LG Dryer (DLE8400BE) model, especially when it comes to handling pet hair. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      For best performance, especially with pet hair, we recommend: Running an empty cycle with a damp towel to help collect loose hair from the drum.

      Using the “Ultra Heat” or “Pet Care” cycle (if available) with proper sorting (fabrics that attract hair vs. not).

      Cleaning the lint filter and exhaust vent regularly for optimal airflow. For more guidance, you may visit https://www.lg.com/us/support/help-library/lg-dryer-how-to-perform-dryer-maintenance--1428690638456. We appreciate your feedback on the UI too—simplifying controls is a top priority in future designs. If you have other concerns or want to share more, feel free to reach out directly on social media @LGUSSupport. We're always looking to improve. ^Juvy LG

  • Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works. It's expected to as new. It took a day to notice it was scratched. Scratches very easily. Clothing item was heated by the back plate, left a permanent mark on my clothing, and the back plate it black as it looks like it burned. I can't say that this is the best dryer sadly. Dryer does have to be restarted at times to dry items fully.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes faster than any dryer I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the easy load door. Makes loading a lot easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 different dryers were delivered. First two times the drum made ominous metal on metal sounds. The third one they left makes a rhythmic sandpaper noise as the drum rotates. It's definitely louder than my older LG dryer (wish I had kept it, but was under the impression that this model would be an upgrade- it's not). But since this model is no longer in their inventory, I am told this is as good as it gets. Throw in the absolute debacle of BestBuy's horrendous process of customer service resolution and accountability, missing days from work for scheduled deliveries that didn't happen, having to drive to the store to get information about the situation, or waiting for promises for calls back that never occurred, repeated false info from their call center, missing personal time, and overall disappointing product in the end- it simply wasn't worth it. Just don't.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Julie. Thank you for sharing your detailed experience with the LG Dryer (DLE7400WE) model. We completely understand your concern about dealing with multiple delivery issues and ongoing noise problems, especially when you were expecting an upgrade. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
      To start, we recommend checking to ensure that the dryer is level on the ground. Sometimes, uneven placement can cause unusual sounds during operation. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056. If the problem persists after that, please send us a private message on social media @LGUSSupport. Our team will be more than happy to explore additional troubleshooting steps and options for you.

      We appreciate your patience and want to ensure that you receive the support you deserve. ^Juvy LG

  • Rated 4 out of 5 stars

    Lots of automatic features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of automatic features made it a little difficult to adapt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST DRYER EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS DRYER AND SUCH GREAT CONDITION FOR OPEN BOX!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer 7.3 Cu.Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the product and the availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite satisfied with the delivery and removal of the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and speed. Dries clothes and the door option is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, found what we wanted at a good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Good heat choices, nice jingle when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer. Can handle larger loads. Very good for the price.

    I would recommend this to a friend