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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are pleased with the dryer's overall and drying performance, ease of use, large capacity, innovative door design, and quiet operation. Many customers appreciate how efficient the dryer is and how well it handles large loads. The easy-to-use door is a standout feature for many. A few customers have noted that the dryer does not emit excessive heat into the surrounding area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,399 reviews
  • Rated 3 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it an average because of your third-party delivery people that did not know how to switch a dryer door. I guess the fifth time hopefully was a charm. I would recommend this item but not purchasing through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG smart electric dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the door that opens 2 ways. Has several features that I like such as air dry and bulky items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Drier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great, replaced old kenmore . This one is way quieter and drier sensor seems to work well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Produces a tangled nightmare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this dryer. It is compact, which is what we were looking for, yet it holds a lot of clothes. Unfortunately, I wish I could return it. Probably, every 5-8th load, something with a drawstring gets caught somewhere (the design of it seems to have multiple places where things can slide in and get caught) and it pulls in and wraps up half of the contents of the dryer in a pretty tight tangle. It does this to tank tops, bathing suits, dish towels, hoodies, etc. You would be shocked at the amount of things that have thin straps or drawstrings! Nothing has been permanently wrecked but I'm sure it won't be long. I can't keep these things out of the dryer because it would be half of our laundry. The machine does dry sufficiently and therefore I've given it 2 stars. I would not buy this machine again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Alicia. Thank you for sharing your feedback about your LG dryer model DLE8400WE. We understand your concerns with items getting caught and tangled. To address this, consider using mesh laundry bags for smaller items with straps or drawstrings to prevent them from tangling. Additionally, check the drum for any obstructions or rough spots that might be causing the issue. If the problem persists or you need further assistance, please send us a private message on our social media platform via @LGUSSupport. Our team will help with additional troubleshooting and support to improve your dryer experience. We appreciate your patience and are here to assist. ^Sam LG

  • Rated 5 out of 5 stars

    Thumbs Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, Silent washing and drying, Alexa features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! Looks good and dries quickly. Love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design, price, hope the value holds up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pricing easy to operate, good fit for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the light inside the drum and how quiet it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates quietly and has all the options. We love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRYER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing delivery and product. Would totally do again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine seems good. Customer service is useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is sold as state of the art and it does seem to have many features for convenance and energy saving. However, we were not given owner's manuals so our operation ability may not be premium. Many attempts to get the manuals met with no help from customer service at Best Buy or LG. This is very disappointing as we have been LG and Best Buy customers for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with this dryer--it has just enough cycles for our needs and works very well. Handy to have a notification on the app when it's finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. This works a lot better than the Samsung that it replaced. Items are dried fast and actually dry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do Not Buy Appliances from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dryer in March of 22(Delivery was a nightmare) and now it is December and the dryer stopped working. I thought this is why we got the protection plan through Best Buy. Here we are over two weeks since it broke and still not fixed. I will say that there is not a single phone number that Best Buy will give you to talk to anyone in America. That is the first issue and they pushed off my repair and the tech was here less than 5 minutes. I just want to warn anyone, so they do not have to go throu what I am going through.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer & Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking washer and dryer. They work wonderfully. The only thing I noticed is the washer makes a low metal ringing noise while washing no matter how much laundry is in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy but it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is not available with a door that opens from right to left. Only left to right which is crazy. Also it is not quiet. Otherwise it gets my clothes dry so I live with the noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and delivery was well worth it! They were quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid LG appliance - did research prior.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dryer, roughly 4 months ownership with 0 issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of Love this Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great machine. Love the dryer features. Absolutely no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    km

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Concerned that when cycle ends clothes feel damp or cool. My older dryer at end of cycle had clothes come out warm.

    I would recommend this to a friend