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LG - 7.3 Cu. Ft. Smart Electric Dryer with Steam and EasyLoad Door - Matte Black

Model:
DLEX8600BE
SKU:
6573549
$1,099.99
Save $500
Comp. Value: $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 194 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, overall performance, and quiet operation of the 7.3 Cu. Ft. Smart Electric Dryer. Many appreciate its sleek design, large capacity, and unique door. However, a few customers have reported issues with the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 194 reviews

  • LG dryer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I was looking for perfect. Easy set up.

    I would recommend this to a friend

  • Drawstrings get caught & destroys clothes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this unit for just over six months. While it works well as other commenters have noted, ours continually "eats" or "catches" drawstring cords on shorts, pants, shirts, and then destroys the item while creating a crazy tangled mess of clothes. The dryer has absolutely destroyed about 10 pieces of clothing and harmed many others. We are going to initiate a return because there is a design flaw somewhere in this unit.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Shawn. Thank you for sharing your detailed experience with the LG Dryer (DLEX8600BE) model. We're glad to hear the unit performs well overall, but we absolutely understand your concern with drawstring cords getting caught and clothing being damaged—especially when it’s happened multiple times. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.

      To help minimize this issue, we recommend placing items with drawstrings (like shorts or hoodies) inside a mesh laundry bag before drying. This can prevent cords from tangling and catching inside the drum or on the lint filter housing. Also, check the drum seals and interior surfaces for any sharp edges or areas where strings could snag—this may indicate the need for service.

      We’d like to assist you further with this concern and explore solutions, including inspecting for any potential design-related service needs. Please send us a private message on social media @LGUSSupport so our team can work with you directly. Your experience matters to us, and we're here to help. ^Juvy LG

  • Love its design and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very user-friendly. I'm not too much of a tech-savvy. This one does the trick!

    I would recommend this to a friend

  • An awesome (as usual) LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has all the settings I need and does it's usual excellent job. LG all the way

    I would recommend this to a friend

  • Washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sexy when you buy the pair…doesn’t vibrate like crazy so can’t use it as a toy

    I would recommend this to a friend

  • Extremely satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worked excellent and the sales person was great to deal with

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Do NOT buy if you want clean clothes!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending $2800, I had really hoped that I would love this new washer & dryer set. Unfortunately, I do NOT!! Quite the opposite. The clothes come out of the washer dirtier than they went in and covered in pet hair. Then when taking them out of the dryer, the pet hair is in big clumps all over the clothes instead of being caught in the lint trap. We have to vacuum the pet hair off of our dress clothes!! My previous 19 year old washer & dryer cleaned the clothes 100 times better than this new set. So now I am stuck with a washer & dryer that I hate!! I DO NOT recommend any one purchase this expensive set, if you want clean clothes!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steve. Thank you for sharing your experience with us. We understand your concern about the LG Dryer (DLEX8600BE) model, especially given the significant investment you made. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      First, let's try a couple of troubleshooting steps to improve the cleaning results. For the washer, try using a pet-specific detergent and consider using the "Heavy Duty" cycle or adding a second rinse to help remove pet hair more effectively. For the dryer, make sure the lint trap is thoroughly cleaned and that the venting system is not clogged, as this can affect airflow and trap lint and hair. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.

      If these steps don't resolve the issue, please send us a private message on social media @LGUSSupport. We’ll be happy to assist you further with troubleshooting or arrange for additional support to get your washer and dryer working as expected. ^Juvy LG

  • Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He abused. The Best Buy team did a great job with install.

    I would recommend this to a friend

  • Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works perfect, very happy with the product

    I would recommend this to a friend

  • LG dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking dryer and through the first 3 loads it’s worked extremely effectively.

    I would recommend this to a friend

  • Beautiful set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this dryer!!! It’s the most amazing dryer and washer set ever

    I would recommend this to a friend

  • review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for the money the transaction and delivery were smooth

    I would recommend this to a friend

  • Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this . It's new a new style! A lot of choices!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it It is good Takes awhile to adjust from old one

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your positive feedback on the DLEX8600BE dryer. We're delighted to hear that you like it and find it good overall.

      Adjusting to a new appliance can indeed take some time, especially when transitioning from an older model. We appreciate your patience during this process.

      If you have any questions or need assistance with using your new dryer, please don't hesitate to reach out to us via private message on Social Media @LGUSSupport. Our team is here to ensure you have a seamless experience with our products.

      Thank you for choosing LG. We value your feedback and are pleased to hear that you are enjoying your new dryer. We look forward to assisting you further if needed. —Mau LG

  • The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer in the market faster and beautiful

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rattling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer started rattling after 2 weeks. I’ve been on hold for over 30 minutes after a dedicated costumer service rep was reaching out to LG to see how to remedy the situation. I doubt they will return to the call now that it is after hours.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Patrick. Thank you for bringing this to our attention. It’s disappointing to hear that your DLEX8600BE dryer started rattling so soon after purchase and that you’ve experienced difficulties with customer service. We understand how frustrating this situation must be. To get this resolved, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you and work towards a solution. We appreciate your patience and are here to support you. —Junel LG

  • Drier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drier! Doesn't leave cloth wet or wrinkled.

    I would recommend this to a friend

  • Very disappointing poor communication and scheding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually write reviews, but I feel compelled to share my recent experience with Best Buy. I recently purchased a washer and dryer, and due to their scheduling system requiring a delivery window of 7:00 AM to 7:00 PM, I had to take the entire day off work to receive the delivery. When the delivery team arrived (who were courteous and professional), they only brought the washer. I was shocked to learn the dryer was not included in the delivery — and worse, there was absolutely no communication beforehand to inform me of this. Had I known, I would have rescheduled the delivery to a more convenient time. I’ve always gone out of my way to purchase appliances from Best Buy, especially as a Totaltech/Total Rewards member, but this experience has made me question the value of that membership. A simple notification could have saved me a wasted day and a lot of frustration. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, SharonD. We understand your inquiry and appreciate you sharing your experience with the DLEX8600BE. While we're glad to hear the delivery team was courteous, we understand how inconvenient it must have been to experience a scheduling issue. Since this involves delivery and scheduling concerns, we recommend contacting Best Buy directly, as they manage those logistics.
      https://www.bestbuy.com/site/lg-7-3-cu-ft-smart-electric-dryer-with-steam-and-easyload-door-matte-black/6573549.p?skuId=6573549
      If you need any assistance with the dryer itself once received, feel free to send us a private message on social media @LGUSSupport. We're here to help! —Renzo LG

  • Poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dear BestBuy managers, Almost three months ago, I purchased an LG washer and dryer that were supposed to be among the best on the market. All I can say is that I am very dissatisfied with my purchase. The washer does not clean as it should; it leaves my clothes somewhat dirty. And as for the dryer, it not only fails to remove all the pet hair, but the fabric softener sheets I use also get stuck in the drum's openings, which are supposed to efficiently expel hair and lint. It’s unacceptable that I spent nearly two thousand dollars on these two machines and am experiencing worse performance than the machines I had before. What I am requesting is the replacement of both machines with ones that are more effective and intelligent. I hope to hear from you soon. I plan to visit my local BestBuy store in Vallejo, CA, to seek a resolution to my dissatisfaction. Sincerely, Carlos Somocurcio Leon

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Carlos. Thank you for reaching out and sharing your experience with the LG Dryer (DLEX8600BE) model. We understand your concern, especially after investing in LG appliances. We strive to reliable, high-quality products and ensure a smooth and seamless experience. For the washer, if it’s not cleaning effectively, there are a few things we can check, like load size, detergent type, or cycle selection. We also recommend running the Deep Clean cycle to help maintain optimal performance.

      Regarding the dryer, pet hair can sometimes be difficult to remove entirely, especially if there’s a heavy buildup, but we do have tips on improving lint removal. Also, fabric softener sheets getting stuck could be due to the type of sheet being used or the positioning within the drum. For quick help, you may visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. To best assist you, we recommend that you reach out to us privately so that we can review your concerns in more detail and provide troubleshooting steps, or arrange for a technician to assess the units. Please send us a private message on social media @LGUSSupport, and we will work to resolve this matter swiftly.

      We appreciate your patience and are here to help. ^Juvy LG

  • Unfortunate happenstance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortanetly the control board was shot upon opening the box but if it worked as good as the washer it would of been a great products

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, MatthewB. Thank you for sharing your experience with us. We understand your inquiry regarding the control board issue you encountered with your DLEX8600BE dryer upon opening the box. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-7-3-cu-ft-smart-electric-dryer-with-steam-and-easyload-door-matte-black/6573549.p?skuId=6573549
      We appreciate your patience. —Renzo LG

Page 9, Showing 161-180 of 194 reviews
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