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Customer Ratings & Reviews

$1,099.99
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Customer reviews

Rating 4.6 out of 5 stars with 202 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, overall performance, and quiet operation of the 7.3 Cu. Ft. Smart Electric Dryer. Many appreciate its sleek design, large capacity, and unique door. However, a few customers have reported issues with the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 202 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I wish the door opened all the way flat with option 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went above what they needed to do to make sure install went correctly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drawstrings get caught & destroys clothes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this unit for just over six months. While it works well as other commenters have noted, ours continually "eats" or "catches" drawstring cords on shorts, pants, shirts, and then destroys the item while creating a crazy tangled mess of clothes. The dryer has absolutely destroyed about 10 pieces of clothing and harmed many others. We are going to initiate a return because there is a design flaw somewhere in this unit.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Shawn. Thank you for sharing your detailed experience with the LG Dryer (DLEX8600BE) model. We're glad to hear the unit performs well overall, but we absolutely understand your concern with drawstring cords getting caught and clothing being damaged—especially when it’s happened multiple times. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.

      To help minimize this issue, we recommend placing items with drawstrings (like shorts or hoodies) inside a mesh laundry bag before drying. This can prevent cords from tangling and catching inside the drum or on the lint filter housing. Also, check the drum seals and interior surfaces for any sharp edges or areas where strings could snag—this may indicate the need for service.

      We’d like to assist you further with this concern and explore solutions, including inspecting for any potential design-related service needs. Please send us a private message on social media @LGUSSupport so our team can work with you directly. Your experience matters to us, and we're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Pull the trigger if you are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work’s excellently well, you need to explore the ThinQ app to enjoy features, like communication between washer & dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new matte black is awesome love all the digital components as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love its design and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very user-friendly. I'm not too much of a tech-savvy. This one does the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I was looking for perfect. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome (as usual) LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has all the settings I need and does it's usual excellent job. LG all the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sexy when you buy the pair…doesn’t vibrate like crazy so can’t use it as a toy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking dryer and through the first 3 loads it’s worked extremely effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He abused. The Best Buy team did a great job with install.

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 1 out of 5 stars

    Do NOT buy if you want clean clothes!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending $2800, I had really hoped that I would love this new washer & dryer set. Unfortunately, I do NOT!! Quite the opposite. The clothes come out of the washer dirtier than they went in and covered in pet hair. Then when taking them out of the dryer, the pet hair is in big clumps all over the clothes instead of being caught in the lint trap. We have to vacuum the pet hair off of our dress clothes!! My previous 19 year old washer & dryer cleaned the clothes 100 times better than this new set. So now I am stuck with a washer & dryer that I hate!! I DO NOT recommend any one purchase this expensive set, if you want clean clothes!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steve. Thank you for sharing your experience with us. We understand your concern about the LG Dryer (DLEX8600BE) model, especially given the significant investment you made. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      First, let's try a couple of troubleshooting steps to improve the cleaning results. For the washer, try using a pet-specific detergent and consider using the "Heavy Duty" cycle or adding a second rinse to help remove pet hair more effectively. For the dryer, make sure the lint trap is thoroughly cleaned and that the venting system is not clogged, as this can affect airflow and trap lint and hair. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.

      If these steps don't resolve the issue, please send us a private message on social media @LGUSSupport. We’ll be happy to assist you further with troubleshooting or arrange for additional support to get your washer and dryer working as expected. ^Juvy LG

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works perfect, very happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this dryer!!! It’s the most amazing dryer and washer set ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for the money the transaction and delivery were smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this . It's new a new style! A lot of choices!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it It is good Takes awhile to adjust from old one

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your positive feedback on the DLEX8600BE dryer. We're delighted to hear that you like it and find it good overall.

      Adjusting to a new appliance can indeed take some time, especially when transitioning from an older model. We appreciate your patience during this process.

      If you have any questions or need assistance with using your new dryer, please don't hesitate to reach out to us via private message on Social Media @LGUSSupport. Our team is here to ensure you have a seamless experience with our products.

      Thank you for choosing LG. We value your feedback and are pleased to hear that you are enjoying your new dryer. We look forward to assisting you further if needed. —Mau LG

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer in the market faster and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drier! Doesn't leave cloth wet or wrinkled.

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 2 out of 5 stars

    Rattling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer started rattling after 2 weeks. I’ve been on hold for over 30 minutes after a dedicated costumer service rep was reaching out to LG to see how to remedy the situation. I doubt they will return to the call now that it is after hours.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Patrick. Thank you for bringing this to our attention. It’s disappointing to hear that your DLEX8600BE dryer started rattling so soon after purchase and that you’ve experienced difficulties with customer service. We understand how frustrating this situation must be. To get this resolved, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you and work towards a solution. We appreciate your patience and are here to support you. —Junel LG