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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 833 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, quiet operation, and convenient dual-opening door of this 7.3 Cu. Ft. Smart Electric Dryer. The steam feature and ease of use are also frequently praised, with many noting the dryer's excellent performance in getting clothes perfectly dry. While some customers found the price to be high and experienced challenges with the dryer light and Wi-Fi connectivity, the positive feedback on key features outweighs these concerns. Overall, the dryer receives high marks for its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 833 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no issue with the unit,............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Graphite Steel Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Dryer, plenty of different settings. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely dryer with great capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely dryer with great capacity and ultra quiet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer. Large loads. Easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG brand for washer and dryer Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the executive who explained me. I rate 4.5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but doesn’t always dry items completely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is a little higher than my last one. Has a lot of options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really like the dryer easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all love the dryer the the color very sleek lookig

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large tub. Cleans well. Large number of settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn how to use all of its features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great looking product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine doesn't always dry the clothes complete if you have towels with your load . Also , with LG , you have to contact them directly if you have a problem instead of calling a repairman.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Size Matters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dryer was a replacement for another LG that was a 9.1 Cu. Ft. and this one does the job but not the load. The difference in capacity is more than we thought. It just means the loads are more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damp Sensor Prevents Drying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this dryer since December and after having Best Buy install, then come back to reinstall, it still does not dry clothes due to the damp sensor shutting the cycle off prematurely. The only cycle that will dry is Timed Dry which is high heat with no damp sensor - which is not suitable for lots of clothes/items to dry. We've checked all the 'common' issues, which the Best Buy technicians did as well, and there is nothing that should cause this dyer to always stop before the clothes are dry. The home is new, the ductwork is clean, the connections are solid, the lint tray is clean, etc. - still doesn't work. We tried having an LG technician come and inspect the unit, but they canceled the appointment and when we called to reschedule, they said we needed to submit a completely new ticket (i.e. start all over). For the price of this dryer, we are completely dissatisfied. To add insult to injury, do NOT lean on the dryer AT ALL - due to its unique rounded-top design, I barely leaned on it to grab something in the cabinet above and it dented the top of the unit, which is NOT REPAIRABLE. So now we have an $800 dryer that doesn't work and has a big dent in it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall features are convenient to use and we’ll build

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it. Noisy as hell. Leveled it and done everything I could to remedy the problem. Had a set from the 90’s that ran circles around these. Never again will I buy LG

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not worth the extra money for steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine run quietly and dries clothes nicely. Great large capacity that leaves plenty of room to tumble large loads. The steam feature is a waste; it leaves big wet blotches on your clothes and then you have to dry it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For the price it should dry clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t dry all that good, we double checked everything and it takes at least a couple hours. I love my washer, stove, microwave, refrigerator, dishwasher all LG but disappointed with the dryer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poorly designed controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the washer, none of your adjustments are remembered from one load to the next, so you have to start over with your settings each time. Very poor design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    seems ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does clothes pretty well. But all sensor operating dryers suck. So you should just set a timer based on your experiences of drying times of various loads

    I would recommend this to a friend
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