Customer Ratings & Reviews

love it, easy cleaning, very quiet, easy to use and elegant

Beautiful and works great. It holds a ton of clothes.

Excellent unit, I am in love with it. Works wonderfully.

This is a good dryer. We enjoy drying our clothes with it.

I thought this brand-new dryer was defective when the clothes came out damp and had to be dried twice for multiple loads. For certain cycles, it automatically defaulted to energy saver mode. This took twice the amount of time to dry as there was no heat for the first 40 mins instead it draws air from the room for an air-dry portion, then heat at low temp for the remainder of the cycle. There was no instruction in the manual on how to deactivate this feature. I had to find a you tube video online.

Love this dryer. I also have the matching washer model that is about 4 years old and the smart programming still works between them. I recommend both the washer and dryer!

It’s been a very long time since I bought a new washing machine. The last one was from Sears and it was very basic. This one has the right amount of washing cycles and is top loading. I also bought the Geek Squad 5 year warranty because the machine was discounted and there is a factory rebate to go along with it. All of this paid for the extended warranty.

Good product we will see how long it will last. No complaints now.

We purchased an LG dryer less than a year ago, and recently it started making a loud grinding noise, getting extremely hot, and producing a strong burning smell. Concerned about safety, I turned it off and unplugged it immediately. I contacted LG support, and the representative initially confirmed I had taken the right steps and advised not to use it until a technician could inspect it. However, the situation quickly became frustrating. They soon reversed course and asked me to plug the dryer back in so they could hear the noise. I chose to end the chat and call customer support the next morning instead. Over the phone, the representative asked me to run the dryer again, despite the obvious safety risks. While the grinding noise was very loud in person, the rep said he couldn’t hear it over the phone and asked for a video. I sent one, but he claimed the sound wasn’t audible. Then they requested a video call — which conveniently failed to connect on their end. Only after all this were they willing to schedule a technician visit. It’s frustrating and disappointing to feel like I had to jump through hoops to get a basic warranty service request honored — especially when dealing with a product that may be a fire hazard. I expected more from a company with LG's reputation. I hope the technician resolves the issue, but the lack of urgency and support from LG during a potential safety concern has really shaken my confidence in their customer service.

Easy to use and great price! Had our last pair of LG for 10 yrs (3 moves) and decoded to get a new set.

Washer and dryer had alot of room for all kinds of washes.

Bought This dryer for the steam feature and remote feature

So glad with this choice - looking forward to years to come

Excellent and recommend working fully to its potential quality and reliability

Amazing machines. Gets the clothing dry. Love the pairing with the app.

Great product so far. Have had it for only a few days.

Works great! Exactly what I was looking to purchase.

Exactly what I wanted and Best had the best price and availability

It's hard to connect to WiFi other than that it's great

This dryer is so good! My old GE took two plus hours to dry towels or heavier loads. A queen size quilt took around three hours shifting it every twenty minutes. Now there are no hassles and towels are dry in around forty minutes. I highly recommend this dryer and washer set to make your life easier!