Customer Ratings & Reviews
- Model:
- DLEX7900WE
- SKU:
- 6492274
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 7.3 Cu. Ft. Smart Electric Dryer, highlighting its overall and drying performance. Many appreciate its quiet operation, the dual-opening door, and the large capacity. The ease of use and steam feature are also well-received.
This summary was generated by AI based on customer reviews.
Lg dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the dryer delivered but they didn’t install the water line and forgot to leave the dryer steam rack Then it stoped working
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate you letting us know about this. We recommend that you get in contact with the partner retail Best Buy or with whoever you purchased it from to ensure that you are getting heard and taken care of in this sort of matter. ~Anthony
Super noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy rattling cheap metal when in operation. Had it looked at under warranty and were basically just told it's a cheap piece of junk and should have gotten a whirlpool.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Poor service from LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace the washer and now the dryer wifi adaptor is malfunction. Getting LG to understand how wifi works is trying to teach a tolder how to use the toilet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Bad experience with water leaking
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience with water leaking. It takes forever to dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sachin. Thank you for sharing your experience with the LG Dryer (DLEX7900WE) model. We're sorry to hear about the leaking issue and the unit's drying performance. We strive to provide reliable, high-quality products that meet your needs. Please visit https://www.lg.com/us/support/video-tutorials/water-leaking-on-the-floor-CT10000010-20150595878295 and https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Flow Sense is Terrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flow Sense stops dryer all the time even though our vents are clear. Going to give away!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Rodney
We're truly sorry to hear about the difficulties you've faced with the Flow Sense feature on your LG Dryer. This is certainly not the experience we aim for with our products, and we apologize for any inconvenience caused.
We understand your frustration, and we'd like to assist you further. Please reach out to us via Facebook or X (Twitter) @LGUSSupport, and we'll work on finding a solution for you. Thank you for bringing this to our attention, and we appreciate your patience. —Kai
Not Happy.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn’t open both ways. A week after installing. Support sucks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for reaching out and for taking the time to review your LG Dryer (DLEX7900BE) model. We understand how frustrating must have been for you to encountered issue caused by the door on your appliance not opening both ways, especially so soon after installation. This is certainly not the level of quality and performance we aim to deliver. We wanna help you out to resolve this issue promptly, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-the-door-not-opening-or-closing-CT00000305-20152621432718. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and services. ^Juvy
Won’t dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a second dryer to replace the first that wouldn’t dry the clothes and this one is not drying the clothes either. Very disappointed!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Couldn’t get it delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the third rescheduled delivery, I cancelled my order.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience with the LG Dryer (DLEX7900WE) model. We understand how frustrating it can be when delivery expectations are unmet, especially after multiple reschedules that lead you to cancel the order. Please know we strive to provide reliable and efficient delivery service, but unfortunately, we have fallen short of your case. We assure you that we take your feedback seriously and will use it to improve our processes and service delivery.
If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Very disappointed considering the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Virtually worthless. You can fill it less than half full and iit will still take hours to dry clothes. Took nearly two hours on a medium weight king sized comforter.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Best Buy saves the day!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice but our unit starting making a noise after a week. Thank you to Best Buy for a no questions asked replacement in the first 2 weeks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Cannot use sidekick/pedestals
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid machine if you want pedestals like storage drawers or SideKick Twinwash washer
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Problem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having issues with a loud vibrations sound, having to replace
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
6 attempts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in with damage when tried to get mater at hand fixed it took 6 attempts
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Door, Noise level
Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it for a week now and this is replacing our previous LG Dryer that lasted a decade before starting to squeak from the belt. So far this is running nice and quiet with no issues. We love the dual open door for adding items to the load.
I would recommend this to a friend Still great after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dryer when our very old one died and it’s been fantastic. My son has allergies, but I’m very particular about my clothes, so being able to steam specific ones in wonderful. I use the refresh feature more often than expected and the app. We don’t have the matching washer, but i love being able to check how much time is left and start the dryer without walking across the house. We’re buying another one for our daughter.
I would recommend this to a friendLaundry Day Just Got a Whole Lot Easier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this dryer has made laundry so much easier and more convenient. If you’re looking for something reliable, efficient, and easy to use, I highly recommend this one.
I would recommend this to a friendAmazingly Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No words is amazingly good !!! Great buy and great price . I love to do laundry and for me to have a great dryer makes a lot of difference .
I would recommend this to a friendLG dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine I highly recommend it. It’s quiet and drys before the dryer time is done. This includes bedding, towels& blankets(queen)
I would recommend this to a friend- Pros mentioned:Overall performance
Nice Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Like the light and settings. Looks nice, works well.
I would recommend this to a friend Great dryer, but easily dented.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works well, easily dented though. After installation I leaned over the top to see if there were any leaks behind my washer, and leaned over to make sure the dryer hose wasn't kinked once pushed back, and the whole top dented in. I tried to take it apart and push it back out but you can still see the dent, and it's been 3 years so we've just left it dented in. Do not lean across the top, or set anything heavy, there is no internal bracing to keep the top from caving in. Otherwise works perfectly. no issues with the touch buttons (unlike our washer). Love how the door swings either down, or sideways/normal.
I would recommend this to a friend