Customer Ratings & Reviews
- Model:
- DLEX7900WE
- SKU:
- 6492274
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 7.3 Cu. Ft. Smart Electric Dryer, highlighting its overall and drying performance. Many appreciate its quiet operation, the dual-opening door, and the large capacity. The ease of use and steam feature are also well-received.
This summary was generated by AI based on customer reviews.
LG, help!?!?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG, help!! We bought our dryer in November of 2021...Not long ago but we are outside of the warranty. Last week, it started to put out a terrible smell so we had it checked out. The certified technician said we had an issue with the three-wire heating element and that the entire assembly would have to be replaced, costing over $500. Any other suggestions?! Is this really a $500 fix?There is no way these machines are built to only last a couple years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Jordan! We know exactly how important the dryer is to any laundry room, and it'll be our pleasure to take a second look at our options with you! If you could please reach out with the link below, we'd love to help. https://www.lg.com/us/support/contact ^Ian
Not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Oct 2022, motor went out Jan 2025. Repair cost $750. I really hoped to get more than 3 1/4 years out of this $800 dryer. nP error code is bad news.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG Dryer (DLEX7900WE) model, breaking down after just over three years of use, especially considering the repair cost. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations
The “nP” error code typically indicates an issue with the power supply to the dryer’s motor, which can sometimes be resolved by checking the circuit breaker or ensuring that the dryer is properly plugged in. For additional information, you may visit https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742. If this doesn't resolve the issue, we recommend contacting our service team for a detailed inspection.
Please send us a private message on social media @LGUSSupport, and our team will assist you with further troubleshooting steps or help with repair options to get this sorted. We appreciate your patience as we work together on this. ^Juvy
Installed wrong by Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything comes out wrinkled. Maybe because it was installed wrong by Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi,Tom. Thank you for bringing this concern to our attention. We understand how frustrating it can be when your expectations aren't met.
Wrinkling in clothes could indeed be related to the installation or settings. To ensure your product operates optimally, we recommend reviewing the user manual and checking the recommended settings for different fabric types. If you believe the installation might have contributed to this issue, we recommend contacting Best Buy's customer service for assistance.
If you need further guidance or support from LG, please don't hesitate to reach out to our customer support team through Facebook or Twitter at @LGUSSupport. We are here to assist you and ensure your satisfaction with our products.^Con
Cheap and unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Circuit board started going bad after only 3 years! This was top of the line most expensive dryer I have ever purchased and it dies after 3 years!? You got to be kidding me………
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your experience, and we understand the issue caused by your DLEX7900BE dryer. It’s important to know how concerning it is to encounter an issue with the circuit board, especially after investing in a top-of-the-line appliance. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898
As a troubleshooting step, we recommend performing a hard reset by unplugging the dryer for about 10 minutes and then plugging it back in to see if the issue resolves. If the circuit board problem persists, please reach out to us directly via private message on Social Media @LGUSSupport. Our team would like the opportunity to assist you further and explore repair options that may be available.
We appreciate your patience and understand your concern. Thank you for giving us the chance to address this.
—Avril
Awful delivery and resolution shop elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My scheduled delivery was altered last minute and i was given 10minutes notice they would arrive amd they ended up delivering my dryer with no one home and left it in my garage!!!!!! Awful. Awful awful awful
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
No power cord!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What kind of appliance doesnt come with a power cord? This is crazy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Timothy! We do apologize for the inconvenience, but most electric dryer power cords are sold separately to ensure that they comply with all state and local wiring codes. These codes can vary significantly from state to state and even from city to city. ~Rita
DO NOT BUY LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds stop working within 2 years after purchasing. Of course, not covered under warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer