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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 275 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door, especially its drying capabilities and large capacity. Many appreciate the quiet operation and the convenient door design. The dryer's ease of use and smart connectivity features have also been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 275 reviews
  • Rated 5 out of 5 stars

    Love this set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I love it love the color also i purchased washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Install was perfect. Works as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Finally replaced my at least 15 year old dryer and notice a huge improvement in time to dry my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker on duty was very njce and knowledgeable. Answered all our questions and qas not pushy at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. Seems well built. Controls are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new gas dryer! My only complaint is when you open the door from the top it only opens 45 degrees. Gets nice and hot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water level.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not explain why water level so low does not cover clothing but does seems to get cleaned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy door does not work. It will not swing. Delivery person said it is a problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer. Would highly recommend. Doing laundry is a beautiful thing now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice LG appliances and at very good price. Th

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice LG appliances and at very good price. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look’n good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good dryer - improvement over previous one especially in less ironing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine. Looks good, no issues.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryer LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer. I can finally wash a large load like blankets now. I thought it would be difficult to use but very easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A HORRIBLE EXPERIENCE WITH BEST BUY!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not for the washer and dryer, but for the Best Buy service I received (or did not receive). I ordered the washer and dryer on 11/11/23, one month ago. I paid for delivery, installation and haul-away of old washer and dryer. My old washer and dryer worked fine but was 15 years old. Both were delivered on 11/22/23. Finish on washer was damaged and washer had to be replaced, which I received on 11/26/23. Dryer did not heat. Because it's gas, it has to be installed by a certified installer. After six attempts to set up delivery and installation of dryer, and pick up of the dryer that didn't work, I am sitting here today (one month later) with an extra dryer in my laundry room, waiting to be picked up. I paid a private company to come and install new dryer, which was delivered on 12/5 but not hooked up. I was offered $100 gift card, which I have not received yet. I was offered more compensation by a Supervisor that PROMISED he would contact me to check on the status of the dryer within 24 hours. That was five days ago. No word from him or anyone. App says someone is coming on 12/13 to install dryer. Soo much has happened to prove the incompetence of Best Buy reps, supervisors, and installers. A total lack of communication within and with their customers. A simple delivery may be okay, but if there is any type of snag, they obviously are not trained to deal with that. They try to make you think they care. But, it's obvious, it's not about the customer!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate your commitment to providing detailed and constructive feedback regarding your experience with the LG Dryer (DLG7401WE) model. We regret the unfortunate events and the unsatisfactory service you received from Best Buy.


      We understand how frustrating it must have been to have multiple issues with the delivery and installation of your appliances, especially given the extended timeframe and the lack of communication from our team. Please know that this is not the level of service we strive to provide. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries as expected but it takes a little longer than my old electric one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower temperatures don’t have much heat , clothes stay damp for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has nice feature plus can remote start from phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is always best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful, dries quickly, awesome delivery service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara McClure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase and the delivery boys were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use same setting if not completely dry or another setting.

    I would recommend this to a friend