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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 480 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door, especially its drying capabilities and large capacity. Many appreciate the quiet operation and the convenient door design. The dryer's ease of use and smart connectivity features have also been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 480 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was excellent at all times so happy with he’s expertise I will go back and I will ask for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer / dyer combo is beautiful In my new house . It Is easy to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfull!! This is an amazing drying machine……..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks and works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Si far it’s great? I was looking for a drier that the door would open downward and I found this one !! I love the fact that it the door can be open downward and side ways, however it doesn’t open all the way the down, it only goes half way but it’s enough to put in and take out the clothes. I wish the door would go all the way down, then I would off giving it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, if you're in the need to get one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 20 yr old front load Siemens w/d combo with a new top load LG w/d. Was leary about LG but after reading reviews and a recommendation from our family, we decided to purchase both. Very easy installation and operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever had girlfriend totally loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    take a better look before saying somethings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer showed up on time went to put dryer in told your vent pipe wont work I should return it and get a refund went to put washer in saw a white spot on valve told it was leaking put washer in corner and crew left I inspected valve cleaned it check operation no leak found installed myself and one hose was wrong size should inspect better before saying some things

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand the issue you’ve faced, especially with the installation and the issues you encountered. For the vent pipe and washer valve concern, it’s important to address any installation or fitting concerns directly with the store or the service provider, so we recommend reaching out to Best Buy Support for further assistance.

      They’ll be able to help resolve the situation and ensure you receive the proper service. You can contact them directly at the link below:

      Best Buy Support & Customer Service: Best Buy Support & Customer Service - https://www.bestbuy.com/support

      If these steps don’t improve the issue, please reach out to LG US Support via social media @LGUSSupport for more assistance. We truly appreciate your support and are here to help! —Renzo LG

  • Rated 5 out of 5 stars

    Mr Jay Goldstein

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than Samsung a comforter with the Samsung took over 3 hours to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered quickly and works as expected. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love the 2 door opening option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, not awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem with this dryer is that it's difficult to dry your clothes on low heat. The "normal" setting dries using med-high heat. The only way to select a low heat is to choose the "manual" setting and then you have to increase the time. But even on the normal setting, the clothes are often not dry when the cycle is finished, particularly the sweatshirts and turtlenecks. Also, Best Buy messed up our delivery three times by repeatedly failing -- despite multiple official requests -- to order the correct size truck to navigate our property. and their customer service was non-existent -- truly impossible to get any help from the "customer care" number. I do not recommend getting appliances from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG 7.3 CU. FT. Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at this time. My wife uses the dryer everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer’s large capacity. Fits perfect in my laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Critique

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the LG washing machine and dryer recently purchased. The number of options for the type of wash and capacity required is "spot on", for my family's needs. Thank you Best Buy and LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I really like it and it works perfectly fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! I love the door options to open both ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gas Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The color is nice. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer…. Dries everything on low… super efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy my last lg washer lasted 18yrs I hope the same for this one

    I would recommend this to a friend