Customer Ratings & Reviews
- Model:
- DLG7401WE
- SKU:
- 6492263
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the overall performance of the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door, especially its drying capabilities and large capacity. Many appreciate the quiet operation and the convenient door design. The dryer's ease of use and smart connectivity features have also been well-received.
This summary was generated by AI based on customer reviews.
Excellent Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer!!! Quiet & works well. Closing of the door is loud but that’s the only negative if you could even say that.
I would recommend this to a friend3rd try got it right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the third appointment including delivery Our techs Helardo was able to fix the door on the new dryer we purchased 3 weeks ago. They were on time, efficient and knowledgeable. Very professional. Delivery dispatcher was extremely helpful
I would recommend this to a friendThe whole family loves this dryer .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is fast, efficient and quiet. The lint trap collects everything and keeps the hose from clogging. Best safety feature ever!
I would recommend this to a friendSolid Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. No issues. heats up super quick. Large capacity.
I would recommend this to a friendGreat Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great function, great performance! Love the WiFi option and the washer to dryer communication!
I would recommend this to a friendLG Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer works fast and quiet. Door is solid would buy again.
I would recommend this to a friendGood service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, good price , nice color and good service installation to
I would recommend this to a friendLG Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love our LG Dryer. It works great. I love all the deying options and it is a good looking machine as well.
I would recommend this to a friendsuch great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life is Good indeed! Very user friendly and great to see clothes getting dried from dryer window.
I would recommend this to a friendWasher/Dryer Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing and delivering went smoothly. So far so good!
I would recommend this to a friendGood purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good! Easy to use. About a month old. Good purchase so far!!!
I would recommend this to a friendLG excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and doesn't run after the clothing is dry.
I would recommend this to a friendMy Best Buy Birthday gift .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My early70th birthday gift couldn’t get any better, a new washer & dryer duo by LG , life is good for me . The installers did an AMAZING JOB. I’ll be back BEST BUY !
I would recommend this to a friendStill waitting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waitting it’s been reschedule 3 times oready in not happy at aal it’s going a be 2 months
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing what’s been happening with your LG Dryer (DLG8401BE) model's delivery. We understand the importance of having your new appliance arrive on time. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 to know the status of your purchase.
To help once your dryer is finally delivered, one helpful step you can try is checking the FlowSense indicator after installation. This feature helps confirm that your venting is clear so the dryer can run efficiently from the start. You can also explore more support information for your model here:
https://www.lg.com/us/support/product/lg-DLG8401BE.
We’d like to take a closer look into what’s been happening with your delivery. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
Excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Easy to operate for a senior citizen
I would recommend this to a friendDid not receive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive item when we were told it would be there, drove 30 miles to pick up. We had already uninstalled old one but had to reinstall so we could have a dryer, have not been told when we might receive the new dryer. Maybe we can get it delivered for no charge for our trouble.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Larry. Thank you for sharing what happened with your LG Dryer (DLG8401BE) model's order. We understand the importance of receiving your appliance on time. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 to know the status of your order. For when your new dryer arrives, one helpful step is to check that the exhaust duct is clear and properly aligned before installation. This helps ensure optimal airflow and efficient drying performance once the unit is in place. You can also explore support resources here: https://www.lg.com/us/support/product/lg-DLG8401BE.AEBEEUS. If you need more help, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you further. ^Juvy
Extremely disappointed customer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this set a few years ago and had high hopes for the longevity and preformance of this set. I have to say after a few years of disappointment DO NOT BUY THESE! The dryer is currently broken AGAIN! 2nd time in less than 5 years. And the washer just dose not get my clothes as clean as they should for what this model costs and lg's claims. Needless to say I am already looking to buy a new set. Also another little piece of information I found out about LG appliances after I purchased (unfortunately for me) the parts for both LG and Samsung are proprietary! Which means that you can only use LG parts on LG products same with Samsung. And good luck getting those parts. Unlike Maytag, GE, Whirlpool whose parts are interchangeable and much easier to get. I will also add that LG customer service is NONEXISTENT they are the ABSOLUTE WORST COMPANY/PEOPLE to deal with! Life is not good with lg!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
So so dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product ok, will not buy from Beat Buy, 15days warranty or exchange with them. What a joke
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Roberto. Thank you for taking the time to review the LG Dryer (DLG7401VE) model. We understand that the product meets your expectations, but we're sorry to hear about your dissatisfaction with Best Buy's warranty or exchange policy. We strive to provide our customers with a seamless purchasing experience. We value your feedback and will share it with our team to improve our services and ensure a better customer experience. If you have any specific concerns or need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Mswoods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the delivery team as they did not switch the dryer hinge for the door to open properly
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello Wendy, We apologize for the experience that you have had so far. We're here to help if you need us our Customer Care team can be reached at 800-243-0000 or you can reach out to us via social media platform using handle @LGUSSupport. We're always happy to assist. ~Tanisha
Wish I'd Never Bought It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot tell you how much I hate this dryer. I wish I had never purchased it or listened to the Best Buy rep that talked me into it. Run, don't walk, as fast as you can away from this machine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette