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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 254 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 7.3 Cu. Ft. Smart Gas Dryer with Steam and Sensor Dry's overall performance, quiet operation, and effective drying capabilities. The large capacity and wrinkle reduction features are also appreciated by users. Additionally, the dryer's door design, which allows for both sideways and downward opening, is a welcomed convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 254 reviews
  • Rated 5 out of 5 stars

    Equipment performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this a great equipment and definitely recommend one looking for high performance dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home and WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up WiFi and I am not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product for the features it has. We like especially the Steam refresh feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… just wish the door opens wider on all models nit just a certain model for easy access when loading or removing the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very informative and gracious. He helped me make my final decision with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to using new dryer, Many functions available to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    EVERYTHING comes out wrinkled!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst dryer I ever purchased. All of the settings are pre-set and you cannot adjust the time if you want to or do straight time only. EVERYTHING comes out wrinkled!!! I get error codes all the time. The dryer is 5 months old!! Towels are damp, bath rugs are damp, then you try to add time and the sensor shuts it off and does not allow you to dry it all the way or as dry as I want it to. Worst dryer I have every owned. I am so disappointed that I bought an LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Cahtty. We're sorry to hear about the issues you're experiencing with your LG dryer. Your satisfaction is important to us, and we want to help resolve this issue for you. Please send us a private message via Facebook or X (Twitter) @LGUSSupport, and our team will be more than happy to explore possible solutions. We apologize for any inconvenience caused and appreciate your patience as we work to address your concerns. —Junel LG

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the old style dryer. All tge gadgets really nit necessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a smaller dryer. We really like it with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer Ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third set, we keep moving every 4 to 5 years and everyone wants to keep them in the houses we have sold. Best load capacity and drys great! Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. All the features you could want. Easy to use. Great price and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional home delivery team of Andres and Elias were great with the delivery of our LG Washer and Dryer that we bought from Best Buy - amazing service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had warranty issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started squeaking within a couple days of installation. The warranty guy was out earlier this week and supposedly fixed it but we haven't done enough laundry to verify yet. Said it was insufficient lubrication on the belt. Closing the door sounds like a 1970's VW car, a huge metal-on-metal clang rather than something muted. Manual, however, is much more complete than the washer one is. After time, this rating might go up a point if it's truly fixed and continues running fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Most all clothes dry with cycle. Sometimes I have to add additional time. Can change temperature to hotter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my steam dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research purchased this steam dryer. I love how it works and have used the steam for my blankets and other things. Best Buy was so helpful and had the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome and our guy who took care of us was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts with the reviews that I've read before I purchased something so expensive. After 3 weeks of use I have no regrets and definitely worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is really good. You can't set it to what you want. Either cold, warm or hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is perfect wish I would of bought sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went by the clock. Installers were professional

    I would recommend this to a friend