Customer Ratings & Reviews
- Model:
- DLGX7901WE
- SKU:
- 6492272
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 7.3 Cu. Ft. Smart Gas Dryer with Steam and Sensor Dry's overall performance, quiet operation, and large capacity. Many appreciate the fast drying times, ease of use, and the convenient dual-opening door. The steam functionality is also a frequently praised feature, helping to reduce wrinkles and freshen clothes. Positive feedback consistently highlights the dryer's numerous features and excellent drying performance.
This summary was generated by AI based on customer reviews.
Don’t buy- junk after 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Heat stopped working after 2 years for a home of 1 person 2 loads a week.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you for taking the time to share your feedback regarding the LG Dryer (DLGX7901WE) model. We regret any inconvenience you may have experienced with the heat function on your dryer. We understand how frustrating it can be when a product doesn't perform as expected, especially after a relatively short period. Please know that this is not the level of quality and longevity we strive to deliver. We strive to provide high-quality appliances that meet the needs of our customers. We want to help you fix this issue. Please visit this link: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Lg dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was used and damaged. I can’t believe Best Buy would sell something like
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Julia. Thank you for taking the time to review the LG Dryer (DLGX7901WE) model. We're sorry to hear about the damaged item. We strive to provide top-notch products and great service to ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Poor performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item has been delayed three times. We have no idea of the ETA. We were originally promised delivery on 11/1/23
No, I would not recommend this to a friendLack of service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After all of this time we are still waiting for the replacement of our dryer. When may we expect delivery?
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Dryer (DLGX7901WE) model. We understand the frustration of waiting for your dryer to be replaced. Your time and patience are greatly appreciated, and we are committed to resolving this matter promptly. To provide you with the most accurate information regarding the delivery of your replacement dryer, we recommend contacting Best Buy customer service with your order details at 888-237-8289. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
DISASTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst air dryer I have ever known the clothes never gets dry on first time it would take 2, 3, or even 4 times running to make the clothes completely dry. DISASTER
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
getting support from LG is very hard
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.getting support from LG is very hard, facing issues with both Washer and getting error while running dryer
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Sick of Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has failed to deliver my item. I’m on my 3rd reschedule.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worst Dryer Ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry the clothes. Have to do 3 cycles before clothes are dry. Miserable machine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your dryer doesn't work properly. But for this cases, we highly advised to our customers on checking first if "Energy Saver" is activated. This feature is designed to reduce energy consumption by operating the unit with air dry only. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Noise level, Overall performance
LG Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with how quiet and efficient our LG dryer operates. It works great on large loads for comforters and beach towels! We would highly recommend this LG dryer!
I would recommend this to a friend - Pros mentioned:Overall performance
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer as a gift for the wife and she loves it
I would recommend this to a friend Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer and good options. Trying to convert to propane was difficult and I wish It would have come with a conversion kit instead of having to buy something separately.
I would recommend this to a friendLg dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service and the dryer! Great suggestion. Thanks
I would recommend this to a friendBroke down twice in a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dryer it broke twice in a year. Had best buy tecg repair only to break down again. Stay away frim LG!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mandomukeon. Thank you for sharing your experience with us. We understand your concern about dealing with an LG Dryer (DLGX7901BE) model that’s had multiple breakdowns within a year, especially after having it repaired. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
It might be worth checking if there are any issues with the power supply or settings that could be causing the dryer to act up. Sometimes, little things like a clogged vent or a sensor issue can create problems. If you need more help, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898.
Also, don’t hesitate to send us a private message on social media @LGUSSupport. We're here to help you sort this out and explore options based on your warranty and repair history. We really want to make sure you’re happy and will do our best to assist you. ^Juvy