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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 138 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the 7.4 Cu. Ft. 14-Cycle Steam Gas Dryer's efficiency and quiet operation. Many appreciate the wide variety of cycles available, finding them useful and technologically advanced. The dryer's numerous features are also a highlight for some users. Overall, positive feedback focuses on the appliance's performance and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-138 of 138 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Very good Excellent Thank you so much for recommending

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine ,uses less water and energy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, uses less water and energy. Clothes look great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not turn on heater every cycle, no drying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have been a simple repair but LG technician was not the best I have had do repairs. Dryer was run until over temp circuit was energized and never ran again. Best Buy went way beyond to assist in replacement f dryer in a short period of time. Cannot say enough about all the Best Buy personnel that assisted in the replacement. I would recommend BestBuy for any purchase .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this purchase and refer to all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine, horrible installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is great... but Best Buy's installing company refused to install my dryer because of the vent my old one used... Even though, per Best Buy's encouragement, I purchased a new vent to install... however, this company does not install the vent... so I was out of luck. My choice was refuse delivery or install myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are ok. Built pretty cheap but seem to work pretty good so far.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A state of the art dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this dryer for a month but so far I am impressed with all of the cycles and technology. Some cycles have left my clothes damp but I believe it's because I am not certain which cycle to use. I will be able to give a more accurate review after using this dryer for a little while longer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item some weeks ago, and it was damaged. I got a new one but did not work. Then, I received the third one from best buy (a different model), but it is also damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big LG appliance advocate. Due to a move we had to replace a washer and dryer. Had great past luck with LG so we repurchased them. Best Buy didn't have our original desired items in stock so we purchased up. Color is great however the dryer is junk. It does not completely dry clothes or towels. Finally called LG and got some support to turn off a default energy saver mode however in the end clothes are still wet or damp coming out. Store can't exchange because products are no longer in stock. I regret this purchase and will regret it for years I'm sure. I would not recommend and LG gas dryer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing. Too many options and we've had to run every cycle we've tried twice so far to dry a load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dryer and matching washer for 4 months, and its been a huge upgrade over my previous set. The dryer is fast, quiet, and very gentle on even my most delicate clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Dries the clothes super fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dryer in conjunction with the 4.5 cu ft washer. Dries the clothes super fast. Plenty of room for bedding and larger items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dries everything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this driver, I have large family and with everything that needs to be cleaned and dried this unit is the best. Love that don't have to go to the laundry mat to wash and dry comforters anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Dries fast. Many features. Improvement over my prior 10-yr old LG.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Economy and Wicked Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does such a good job spinning out all the water that the dryer takes a lot less time to get things dry. Wrinkle guard is the best.... I don't always get them out right away...so it really helps that they don't just sit and get wrinkled in one spot. Awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flawed Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer a few years ago. It has a plastic lint trap inside the front when you open the door. The trap warps, catches clothes and destroys them. I called the company and they at first denied that it was a flaw. After fighting with many different people, I finally got one that admitted that there was a paid for fix to the flaw, someone would come out and fix it. Unfortunately I could not find my receipt and so they would charge me a large fee. I opted for their $35 fix where they created a shortened lint trap. It took about 4 months before it too was warped and has eaten hundreds of dollars of clothes. I now hang dry most things.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great dryer for bigger families

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great! Can fit a large comforter, sleeping bag, etc. Has many good features however need to add water for steam. Would prefer a water line attachment but do not really use it enough to be a big issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, so many different settings to choose from

    I would recommend this to a friend