Customer Ratings & Reviews
- Model:
- DLG3401W
- SKU:
- 10852852
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, quiet operation, and effective drying capabilities, noting that it dries clothes nicely and is simple to use. Many also appreciate its generous capacity and suitable size. However, some customers express disappointment regarding the absence of interior lighting and occasional issues with the sensor dry feature, which can sometimes run excessively.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sensor performance
Warning: Do Not Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is a huge disappointment. It will not complete a dry cycle. According to the numerous conversations I have had with LG support (in the one week I've had the dryer), there is a sensor at the bottom of the drum and if anything it perceives as dry touches the sensor, it stops. LG said "the sensors are hit or miss". Their words. We had to turn off energy saver to get it to move at all - what's the point of that? In the time it has taken me to write this review, I have had to get up to restart the dryer 8 times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Bailey. Thank you for sharing your experience with your LG DLG3401W gas dryer. We understand how frustrating it can be when the dryer isn’t completing its cycles. It sounds like the sensor may be detecting premature dryness, which could cause the cycle to stop early. We recommend checking the placement of items in the drum, ensuring that they are not bunched up or touching the sensor.
To assist you further and conduct a proper troubleshooting process, please send us a private message on social media @LGUSSupport. Our team is eager to help resolve this issue and get your dryer functioning as expected.
https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-gas-dryer-with-flowsense-white/6397857.p?skuId=6397857
We appreciate your patience as we work to resolve this together.
—Renzo
- Pros mentioned:Drying performance
dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries very quick, but a little complicated to work
I would recommend this to a friend - Pros mentioned:Overall performance
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is simplistic but works well. Very pleased with it.
I would recommend this to a friend - Pros mentioned:Drying performance
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use Does not over dry dress shirts But able to dry jeans well
I would recommend this to a friend - Pros mentioned:Drying performance
Havent had it long. But seems good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it, but was easy to hook up and does a good job drying clothes.
I would recommend this to a friend - Pros mentioned:Noise level
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and excellent quality. Very quiet and no complaints.
I would recommend this to a friend - Pros mentioned:Capacity
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and can fit a king comforter for the price we paid.
I would recommend this to a friend - Pros mentioned:Ease of use
works well good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this unit. A big upgrade, and works very well and easy to use.
I would recommend this to a friend - Pros mentioned:Capacity
Great looking and tons of capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and tons more capacity than the dryer we replaced.
I would recommend this to a friend - Pros mentioned:Overall performance
Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service, professional geek installers, really satisififed.
I would recommend this to a friend - Pros mentioned:Ease of use
dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still learning the system...the basic system is very easy
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for a few weeks now and it works great!
I would recommend this to a friend Lint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do. Lint does get stuck in the area where the screen is even tough I clean the screen after each use and fit is very hard to get out. I have to stick a wire or something in there and scoop out little pieces of lint!!
I would recommend this to a friend- Pros mentioned:Overall performance
Gas dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great works well easy to set up love the touch screen
I would recommend this to a friend - Pros mentioned:Overall performance
Awsome Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Product.. Saveswater wash clothes well reliable
I would recommend this to a friend - Pros mentioned:Overall performance
Should have bought LG before
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and worth of the money. LG brand is good.
I would recommend this to a friend - Pros mentioned:Overall performance
Easy to Use and Efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We needed simple, and thats what we got.
I would recommend this to a friend Solid dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is a pretty solid pickup. Delicates give me a few frustrations with unlike fabrics drying at different rates. Sometimes the cycle ends and there are still a few damp garments left. Small potatoes though, a good dryer all in.
I would recommend this to a friend- Pros mentioned:Overall performance
Very good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its works wonderfully. It has so many wonderful functions
I would recommend this to a friend - Pros mentioned:Overall performance
Thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy will recomend very happy with purchased item
I would recommend this to a friend