Customer Ratings & Reviews
- Model:
- DLG3401W
- |
- SKU:
- 6397857
Customer reviews
Rating 4.5 out of 5 stars with 540 reviews
(540 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 7.4 Cu. Ft. Stackable Gas Dryer with FlowSense's overall performance, quiet operation, and ease of use. Many appreciate its efficient drying capabilities and larger capacity compared to previous dryers. While some customers noted the absence of interior lighting, the positive feedback on performance and convenience outweighs this minor drawback. The dryer's size and stackable design are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 5yr old Samsung dryer with this LG. The Samsung was terrible. The sensor would turn the dryer off and the clothes were still wet. This LG works great. The clothes are dry. I put comforters in and it drys them throughly too. It does what its supposed to do. I love it! I should have bought this sooner. I purchased the washer/dryer together for a memorial day sale. Price was good and I am very happy with my purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG makes great washers and dryers and this is no exception. It's the second one we've owned and we love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good LG dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer, looks great and it’s quiet, still learning all the settings but overall very satisfied customer
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great laundry!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Quiet reliable and efficient. Highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Reliable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always loved LG appliances. So reliable, so I got this for my daughter and she really likes it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new dryer! We have had it almost 2 months now. Does the job, no complaints!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was good and quick. Guys were nice. Machines have been working great for a month now.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
nice dryer with good functionality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reliable dryer. stacked on top of lg washer. combo system space saving
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great and looks great too. Easy for my mom to use. Recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
LG dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer for the price. Easy to use. Clean lines
I would recommend this to a friend Rated 4 out of 5 stars
Good value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new LG washer & dryer. The only complaint I have with it is that there is not an option for warm water wash with cold rinse. I'd also have preferred that the drum was not quite so deep, as I really have to reach in to get everything out. That being said, the price was right and I think it does a great job of washing. I'd buy it again!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
3 Weeks In And No Issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have the dryer for just over 3 weeks and have had no issue with being loud or the cycle times being too long.
I would recommend this to a friend - Cons mentioned:Sensor performance
Rated 1 out of 5 stars
Warning: Do Not Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is a huge disappointment. It will not complete a dry cycle. According to the numerous conversations I have had with LG support (in the one week I've had the dryer), there is a sensor at the bottom of the drum and if anything it perceives as dry touches the sensor, it stops. LG said "the sensors are hit or miss". Their words. We had to turn off energy saver to get it to move at all - what's the point of that? In the time it has taken me to write this review, I have had to get up to restart the dryer 8 times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Bailey. Thank you for sharing your experience with your LG DLG3401W gas dryer. We understand how frustrating it can be when the dryer isn’t completing its cycles. It sounds like the sensor may be detecting premature dryness, which could cause the cycle to stop early. We recommend checking the placement of items in the drum, ensuring that they are not bunched up or touching the sensor.
To assist you further and conduct a proper troubleshooting process, please send us a private message on social media @LGUSSupport. Our team is eager to help resolve this issue and get your dryer functioning as expected.
https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-gas-dryer-with-flowsense-white/6397857.p?skuId=6397857
We appreciate your patience as we work to resolve this together.
—Renzo
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
No-nonsense Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A non-nonsense easy to use dryer that your adult children can operate with destroying the garage!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
AnneP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the quality, low noise, and cleaning quality
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. This dryer is so quiet. Made sure it would fit in my existing pedestal.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Prompt delivery and very courteous service.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My New Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer. Ease of controls and reliability are great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with product washing made easy and fast. Now to do more laundry with a new baby in the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Buy for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was exactly what we were looking for and was a great deal!
I would recommend this to a friend


























