Customer Ratings & Reviews
- Model:
- DLE3600W
- SKU:
- 6419630
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 7.4 Cu. Ft. Stackable Smart Electric Dryer's quiet operation, drying performance, ease of use, and overall performance. Many appreciate its large capacity and attractive design, along with its energy efficiency. However, some customers noted the lack of an interior light and reported that clothes may wrinkle if not promptly removed after drying. A few also mentioned size constraints as a potential issue.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Mrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer December, 2021. So far so good. I am adjusting to the heat cycle. It seems that drying a heavy load such as a mattress topper is bester suited for the manual dry cycle. Overall it is easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
LG Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer very efficient and easy to operate. Also nice to connect with WiFi
I would recommend this to a friend - Pros mentioned:Performance
New stackable Washer/Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’re getting our stackable LG washer dryer delivered Dec 20 Th. But I have all LG appliances in my home and like them a lot. Service rep Mike was very helpful.
I would recommend this to a friend - Pros mentioned:Noise level
New washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer! Really quiet and the ergonomics with base is well worth it.
I would recommend this to a friend - Pros mentioned:Dryer performance
Great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machines ... does a great job. Very pleased with purchase.
I would recommend this to a friend - Pros mentioned:Dryer performance
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big capacity, dries relatively quickly (much faster then my previous)
I would recommend this to a friend - Pros mentioned:Performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great,no issues delivery people were courteous and we're in the time frame.
I would recommend this to a friend - Pros mentioned:Noise level
We love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new washer dryer, It’s quiet and washes clean!
I would recommend this to a friend Lg - 7.4 Cu Ft stackable smart electric dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the dry sensor. I'm still learning all of the ins and outs. I haven't yet figured out how to make sure the wrinkle free works. I haven't had luck on certain materials.
I would recommend this to a friendPrompt Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars for prompt delivery, a color I am very pleased with and good price when on sale. Haven't installed in new build yet so can't rate performance.
I would recommend this to a friendno bulb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I would give it a five but there is no dryer light. I would give up the remote start feature for a cheap light bulb. Its incredible that something could be sold without it. I guess the engineers don't do laundry at home.
I would recommend this to a friend- Pros mentioned:Dryer performance
On ultra low, it's still an oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping that I'd be able to dry delicates or even just avoid cooking my clothes, but even on the ultra low setting, my clothes were so hot it was a fire hazard. This is a brand new set up with brand new tubes/connections, so no, it's not that something is clogged. If I hadn't split this machine purchase with my bf (who now owns only crop tops due to the dryer shrinking everything he owns), I would have returned it immediately. Also there's no ability to dry for less than 20 minutes!!!! Enjoy hang drying all your active wear that would have benefited from just a few minutes (although again, there's no actual low setting so you would have lost all elasticity in them even in that time). So now I'm having to lay my clothes on sweater racks and use a bathroom space heater so I can dry my clothes without shrinking them (or melting polyesters). I guess if you have scrubs or poopy cloth diapers to dry, this machine will definitely sterilize them for you.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alex. Thank you for sharing your detailed feedback about the LG Dryer (DLE3600W) model We completely understand your concern about a dryer that doesn’t meet your needs, especially with delicate items.
To address the overheating issue, we recommend checking the dryer settings to ensure you’re using the appropriate cycle for your fabrics. While it sounds like you've already explored that, it’s also essential to ensure that the dryer’s ventilation system is clear and that there are no restrictions affecting airflow.
For more specific drying needs, consider using dryer balls or mesh bags for delicate items, which can help minimize heat exposure and prevent shrinking.
If you’re still having issues, please send us a private message on social media @LGUSSupport. We're here to assist you further and explore potential solutions. We appreciate your understanding and hope to help improve your experience. ^Juvy
Dryer only worked for three year! Caution!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is only 3 years old and it quit working and the repair to fix is to high for the extended service plan to cover. Best buy is giving store credit toward a replacement dryer but I will still have to put money out that I should not have to with the current dryer only being three years old.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, MachelleW. Thank you for sharing your experience with us. We understand your situation regarding the DLE3600V dryer and the unexpected repair costs. Your feedback is important, and we’d like to help address your concern.
For issues like this, we recommend checking the dryer’s warranty status. While the extended service plan may not cover the full repair, your appliance might still be covered by LG’s limited warranty, depending on its age and the specific issue. You can find more information about warranty coverage by contacting our support for further assistance.
https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-built-in-intelligence-graphite-steel/6419623.p?skuId=6419623
We suggest sending us a private message on Social Media @LGUSSupport, where our team can review your case in detail and explore any potential solutions or options that may be available to you. We appreciate your patience, and we’re confident we can assist you further.
—Renzo
Auto sensors don’t work and tend to not bring the
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but. I tend to only be able to use the timed feature. The sensor doesn’t seem to work right. The first dryer never got to temp. The second dryer has gotten to temp but auto sensors don’t work very well.
No, I would not recommend this to a friendGarbage dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer with the matching washer just as we moved into a new home. Immediately, it didn't work, giving error codes d80 and d95. LG customer service said clean your vents. $200 later, we had clean vents, but we still got error codes. Called the vent guys back, they did some more work, created another hole in vent (Our dryer vent goes one floor up). Still wouldn't work. Called LG back, they said we should install a $250 motorize fan to help blow out hot air. And they basically admitted the motor on the dryer was too weak to push the air through the vent. Ok... Also it leaves a scummy residue on the door after use.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Dryer (DLE3600W) model. We understand how important it is for a new appliance to work seamlessly, especially when moving into a new home. It is disheartening to hear that our customer service suggestions did not provide a satisfactory solution. We want to identify the root cause of these problems and find a suitable resolution. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Wrinkle resistance
Avoid if you don't like to iron
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this dryer. Everything comes out wrinkled including perma-press items. Had a GE which left permapress clothes virtually wrinkle-free and when came time to replace I thought LG was better. I was wrong. But based on lack of features and the problem with wrinkles, I'm tempted to get rid of it and buy a GE.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is important to
us and your concerns will be shared with our product team. If you have further questions or
concerns, please contact LG Customer Support by direct message via Twitter (@LGUSSupport)
or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-
0000. We apologize for any inconvenience this caused.^Venette
DEFECTIVE MODEL PURCHASED TWICE!!! BEWARE...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time purchasing this, first time was through another store, item defective and got sent back. This time I said, ok I will purchase with Best Buy and today was the delivery and the issue is THE SAME, so this is not retailer's fault, this is LG issue. I am stuck with a non-working dryer, the geek squad is available in another WEEK and i've been without a dryer for months. So sad since I have the matching washer and it's amazing, wanted to have the matching dryer. Just get another one, don't get this model, they are defective, save yourself the trouble.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother purchase this dryer 12/22 now 1/25 it stop working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Linda. Thank you for sharing your experience with the LG Dryer (DLE3600V) model. We understand your concern about a dryer that stops working unexpectedly. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To get things back on track, we recommend trying these steps: check the circuit breaker to ensure the dryer is receiving power and inspect the lint filter and exhaust ducts for any blockages, as restricted airflow can impact performance. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-have-no-power--20150485198898.
If the issue persists, please send us a private message on social media @LGUSSupport. We will be happy to assist you further and explore the best solution for your dryer. We’re here to help ensure you get the best performance from your LG appliance. ^Juvy