Customer Ratings & Reviews

they did not install securely so it vibrates so much that it moves!

It’s fine so far. Nothing amazing or life changing

Would never buy again. Does not dry well. We were left to install the dryer ourselves. Was not notified that Geek Squad would not install the dryer vented through bottom of dryer. The 30 year Maytag performed better than the new LG.

This is the worst dryer I've had in my entire life and I'm almost 60 years old. From day one every load of clothes that comes out of this dryer right when the buzzer goes off by the way, are very wrinkled. The dryer never cools down. I highly do not recommend anyone by this dryer. Also the chime when the dryer goes off is very low even on the highest setting. If you're anywhere far away from the dryer you will not hear it.

Not very good for stacking but the smart features are amazing. When your clothes are dry it stops regardless of how much time is left saving money in electric cost and not over drying your clothes.

A real treat after our ancient appliance finally died! It is extremely programmable and it makes music...what more can you ask? Oh, and it dried really well too.

Had this installed on 3/8 and tried it on for a couple of minutes, no heat felt. The installation guy assured me this unit takes a while to heat up so I trusted him, in the evening, I put clothes in for drying, one hour later, still no heat. Try again, naohter hour, still no heat. So this is a dead unit. This is very bad experience. Completely lost confidence in LG brand.

If the lint cleaner was not warping over time, not fitting into the slot properly and catching anything with a string while in use, I would give it five stars. We have already tried a replacement. Same problem still occurring. The dryer needs a redesign of this part.

Dryer has yet to dry a full load with out having to start over multiple times. We have check connection and airway is clear yet the unit continues to cut off and clothes are still wet! I have owned LG in the past and have a washing machine as well (NO ISSUES) I started to go with a Maytag...

Geeks came twice for the paid installation; the first time they simply kept the old plastic vent in place -- which is now illegal to use! They did not even open the box with the new vent. The second time they claimed the new metal vent would not fit or bend (I demonstrated it would bend round their necks). This is ourtrageous!!

This is a poor product and the company does not stand behind its name. This is the second dryer within 6 months and it stopped working again.

I just bought it a couple months ago. And now when I try to dry the bedding for second time, its always stop after couple minutes.

I didn’t like this product and will like to return it immediately. Unfortunately the pandemic is delaying it.

I got a lemon first try. Binding and shutting down, not one load of clothes dried.

Had a leak when they installed. I would not recommend it.

Our 18 year old Whirlpool just died so we replaced with this, since it was the only one that would fit our footprint and could be delivered within 3 days. I had heard good things about LG, but this was a bummer. Things I did not like: 1) no light inside drum. Seems like a minor thing, but it's noticeably missed. 2) the door is lower than our old WP and it's not comfortable to bend down that low to put things in and out. 3) after every load a sprinkling of lint falls out on the floor in front of the dryer requiring me to vacuum after every load. who needs the extra work? 4) Paying almost $850 for a dryer that bummed me out Things I liked: Honestly nothing. I missed my old Whirlpool immensely. Thanks to BB for their 15 day return period we're exchanging for another Whirlpool.

I have had this dryer fir a few years now. It is really great and efficient. Love having Wi-Fi and the app. It senses well and has reversable doors. So far more then happy with this dryer.

I have used this since 2020 - the dryer has worked perfectly,

This dryer works well, and only complains bitterly if it isn't happy with the dryer vent.

My previous washer stopped working, so I bought a new washer AND dryer, so they would match. Well, I regret that entirely. I used to dislike that my low temp drying cycles would take 45-60 minutes. Ha! Now I routinely run the dryer on low for 90 minutes and my clothes are still damp. What’s more, I just re-ran for 32-minute cycle, and the sensors detected that the clothes were dry and the cycle ended in less than 2 minutes. I guarantee they are still damp. This is not the first time. It’s so frustrated to spend this much money for an upgrade only to get downgraded perfomance. Making it worse is that my wash cycles routinely go over 2 hours as well. It takes nearly an entire day to wash a load of cloth diapers between the initial cold wash, the hot wash, and the 90+ minutes in the dyer. It boggles the mind that this is supposed to be considered state-of-the-art. I wish I could just have my old washing machine repaired and go back to using that and the old dryer. I have many better things I could have done with the money I spent on these machines.