Customer Ratings & Reviews
- Model:
- DLEX4000W
- |
- SKU:
- 6419627
Customer reviews
Rating 4.6 out of 5 stars with 938 reviews
(938 customer reviews)Rating by feature
- Capacity4.9
Rating 4.9 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LQ Thinq Front Loading smart dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our LG thinq front loading smart dryer. Connect to wifi and thinq app and operate remotely. Get notifications when completed drying and other notifications.
I would recommend this to a friendRated 5 out of 5 stars
Get washer and dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer dryer combination! It’s actually an updated model of another set we had for several years. The last set went through us having two teenage daughters and their multiple loads a week and now we have one of our daughters with our two grandkids here. Many loads a week. Our machines really get a work out.
I would recommend this to a friendRated 2 out of 5 stars
Expensive to buy- Cheaply made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer-DLEX4000 LG-white- is two years old. The white paint around the opening is all peeling off. It was suggested that for $30.00’s I can purchase from LG a touch up paint…that I can apply myself. I think this is a cheap product and do NOT. Recommend buying.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for contacting us regarding your concerns about your LG Stackable Smart Electric Dryer. It would be our pleasure to delve deeper into the issues you are facing and find out what steps we can take to address them. We need to switch to a different platform in order for you to receive immediate assistance. You can direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the unit. It will be our pleasure to assist you. ~Rita
Rated 5 out of 5 stars
PamelaM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am enjoying . It replaced a old small unit that was in my townhouse. It has great space inside and does a great job on my laundry. I would purchase again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice and works really well. I am happy with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and was well installed by very nice and efficient crew.
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my LG dryer. Best Buy was easy to work with (although it did take 3 wks. For delivery). But we liked our sales person. The delivery men were fast & efficient & very nice.
I would recommend this to a friendRated 5 out of 5 stars
Fast drying
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is good and drys clothes very fast . Clothes are nice and soft not hot when you pull out of the dryer
I would recommend this to a friendRated 5 out of 5 stars
Great dryer for our large family.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer along with the matching washing machine. Both products work great. Our old dryer was not drying our clothes all of the way. We have not had a single issue with this dryer.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG products and this did not disappoint. I love that you can leave the washer door sightly open and it will stay in place so the rubber ring and drum do not collect mildew/ mold. I ordered this online and Best Buy delivery and communication was frequent, timely and very appreciated. The delivery men were courteous and followed covid protocol.
I would recommend this to a friendRated 1 out of 5 stars
Steam Kit 29.99 not delivered or installed as paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer itself if in good working order, the delivery was not completed, i paid for a steam kit to be delivered and installed, nether happened, i went to the store three days after and let them know, they said corporate would reach out to fix this, theyve called me 4 times, ive called them all back and just get voicemail with zero return calls.. been over a month now!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jeremy. Thanks for sharing your experience with your LG Dryer (DLEX4000W). We understand the importance of getting your appliance delivered and set up with all the accessories, including the steam kit. If you haven't already, we recommend calling Best Buy customer service at 888-237-8289 to discuss your concerns and find solutions.
Once your steam kit is ready, ensure the dryer is connected to a cold water supply line using the Y-connector included. This will enable the steam functions. You can find detailed installation instructions here: https://www.lg.com/us/support/product/lg-DLEX4000W.ABWEEUS. If you need further assistance after contacting the retailer, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Rated 4 out of 5 stars
Nice but LG needs to allow users to turn off setti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer, but the choice by LG to make the "cool" setting mandatory at the end of the cycle was not a good one. If the energy saver option is on, with the cooling, our clothes were cold when we took out. Turning off the energy saver helps that, so guess we are forced to pay more electricity.
I would recommend this to a friendRated 5 out of 5 stars
New LG replaced my old LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this dryer for close to a month works well very quiet many features like the way the washer/dryer communicate thru WiFi & the LG, wifey loves it to so far so good. Replaced an older model lg dryer that I’ve had and used for many many years loved that one to, hoping this one will last just as long as the last one. LG really make life good.
I would recommend this to a friendRated 5 out of 5 stars
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. This is my second one. The first one lasted over 12 years.
I would recommend this to a friendRated 5 out of 5 stars
Mom and Dad love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for Mom and Dad for Christmas and they love it!
I would recommend this to a friendRated 5 out of 5 stars
LG smart electric dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is this is really great as an electric dryer.
I would recommend this to a friendRated 5 out of 5 stars
Top notch
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our stackable washer and dryer approximately 2 years ago. As of this review, we have had no issues with our appliances. I've probably ruined our luck, but I would highly recommend this item.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional and aesthetically appealing. Huge upgrade from our old dryer that made a ton of noise. This one is very quiet and efficient. Love that it’s “smart” and notifies me when done via app so I don’t forget about it. Only con is the wrinkle guard doesn’t work- made more wrinkles in my chiffon fabric
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy beautiful washer and dryer love it
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and sleek. I love how quiet it is! This is the first dryer in 10+ years that I have that doesn't need to be run twice to dry. I love it. Had for about a month.
I would recommend this to a friend




































