Customer Ratings & Reviews
- Model:
- DLEX4000W
- |
- SKU:
- 6419627
Customer reviews
Rating 4.7 out of 5 stars with 1637 reviews
(1,637 customer reviews)Rating by feature
- Capacity4.9
Rating 4.9 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Saved us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am thankful for this dryer. First time used I was given an error code to let me know there was an issue with my vent. I had to replace my venting system due to a clog. Repair man was surprised we didn’t have a fire. Dryer saved us we would have not known. Love it
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy dryer, would definitely recommend this dryer.
I would recommend this to a friend - Pros mentioned:Dryer performance
Rated 5 out of 5 stars
Great Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, gets the clothes dry, good amount of options
I would recommend this to a friend - Pros mentioned:Steam
Rated 5 out of 5 stars
Great Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consumer Reports rated LG in the top brands, and this is our second set. This dryer is very nice and we like the steam option.
I would recommend this to a friend Rated 5 out of 5 stars
Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good no issues and not loud whatsoever
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just loved this LG Dryer and washer . I would recommend this to my family and friends.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Easy to use and dries most loads in the first try. Easy install. Just make sure you buy the correct plug separately.
I would recommend this to a friend Rated 5 out of 5 stars
Great Dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dryer....as well as the matching washer we purchased. I looked and looked and had to wait on both of these...but I am very happy that I did and not just settle on what we could get the quickest. My only complaint is that I empty the lint trap after every load out of habit. Unless I turn it off and turn it back on, it doesn't recognize that and reminds me to do it again. I'm having to retrain myself to just wait and empty the trap at the beginning of the load so I don't have to keep turning it on and off constantly. It is a small thing though.
I would recommend this to a friendRated 5 out of 5 stars
Nice clothes fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, easy to use, I like the WiFi notification to my phone. Works great
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
LG Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife, she is extremely happy with it. Very quiet. The anti vibration feature truely works. Turbo wasy is no gimmick.
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to match the washer and I’m very happy with it. Clothes come out so nice, doesn’t get too hot and haven’t had any shrinking problems. I’m not sure if it’s because my last dryer was just a basic one but I am convinced that this dries super fast. I included this in my review for the matching washer but if you are getting this for the steam function, there is another hose needed for that. It wasn’t included in the products necessary for the Best Buy install but the installer said to get it and it would be an easy hookup.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Steam
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dryer, especially the steam feature to “toss up” clothes that are a little wrinkled. And it looks great with the matching washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Had it about 9 months now, it is extremely easy to use and gets most loads evenly dry.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very easy to use and very good for the price value
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Upgrade!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've really been enjoying my washer and dryer! It was a huge upgrade for me from the old styles before smart technology.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are quite satisfied with the dryer. It works well
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am loving this new LG washer dryer set. I havent had any issues with any load. The jingle it plays when a cycle is done is nice, doesnt get annoying like i thought it might.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer I have ever used. So efficient and works great with the wifi/app.
I would recommend this to a friend - Pros mentioned:Steam
Rated 5 out of 5 stars
Dryer with many ways to Dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG Dryer works really good. Quick and many different settings for all types of clothes and built in Intel to help. Can steam as well.
I would recommend this to a friend Rated 1 out of 5 stars
Read before buying... LG dryers are a poor gamble.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family purchased a newly constructed home back in December 2024 and needed new appliances for our new home. We purchased an LG washer and dryer and refrigerator, a decent amount of coin spent with this company. Our washer was delivered damaged, which Bestbuy was able to exchange for another unit, but our LG dryer has been nothing but problematic from day one. We have had an error code (D80) show up on the display for the majority of loads dryed since delivery and installation. According to the manual (and online intel) this means the 80% of the ventilation/airway is obstructed, which therefore hinders the dryers performance, and may possibly damage the dryer longterm. There are steps (provided from LG and other online resources) on how to troubleshoot the issue to resolve the error code. We have tried everything listed, multiple times, to try to get this code to stop popping up and go away. Our lint trap and housing is free ftom dirt/debris, our laundry room is well ventilated, the vent hose is not pinched or kinked in any way, and the outside air vent port is visibly allowing air to exit. We checked everything. We contacted LG for assistance under warranty because we feel that there is a faulty sensor installed on our unit, which appears to be a common issue according to other purchase reviews. We contacted LG and did some quick troubleshooting with them; they then stated that before they'd send out a tech for support that we needed to have a professional vent cleaner come to our home and clean out our vents. They said that almost 90% of the time this error occurs due to a clogged vent. The said the'd reimburse use up to $100 for this service, if this was not the issue.... it's a brand new house that's been through multiple inspections (some I witnessed first-hand), I can see air exiting the exterior vent, and frankly a clogged vent is not the issue... also, this service will cost more than $100 dollars to have done. So... we are currently stuck with a poor quality defective dryer, LG is demanding that we pay extra money to have an unnecessary service performed to our home while their defective product is the entire problem, they wont pay for the full cost of the service they demand we have done before they do anything about the busted dryer, and we'll be forced to take time off work to have these multiples service calls performed. Could anyone buy a defective unit from any brand straight out of the box? Absolutely, it happens... however, LG's customer service is terrible, and this seems to be a fairly common issue with their dryers. These teo factors combined should make prospective buyers think twice. We spent a few thousand dollars on their products in one sitting and they couldn't care less, they pocketed our money and aren't concerned on how this impacts their customers. I will never buy another LG product, I regret giving them any business, and I hope you all save yourself the trouble, as you could easily get a dud just like us...
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KenP. We appreciate you sharing your experience with the D80 error code on your DLEX4000B dryer. We understand how your situation this can be, especially in a brand-new home where you’ve already inspected the vent system.
This error typically indicates restricted airflow, but since you've checked all common causes, we recommend trying the Flow Sense test by running an Air Dry cycle and checking if the exterior vent flaps open fully. If the issue persists, a service visit may be necessary to inspect the unit’s internal components.
LG Dryer - Error Code List - https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742
We’d like to help you further—please reach out to us via private message on @LGUSSupport so we can look into possible next steps.
—Renzo




































