Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Limited Time Deal
Loading...
$899.99
Save $300
Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1679 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,679 reviews
  • Rated 5 out of 5 stars

    Top notch

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our stackable washer and dryer approximately 2 years ago. As of this review, we have had no issues with our appliances. I've probably ruined our luck, but I would highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi doesn’t make sense

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my Kenmore dryer. All I can say is that LG stepped up their game on this set. The steam functions are nice. The only thing I don’t get is the wifi. You still have to be near the dryer in order to use it affectively. It’s nice to get a notification when a cycle is done, but not necessarily a must have function

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good get da job done work find a must havelock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to figure out all the different cycles, and how to use them for different types of wash, but now I'm very pleased with the way everything comes out of the dryer just the way I want it to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my washer and dryer so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything the wifi it tells you when to clean and do maintenance i get notifications that the washer and dryer are done and am still learning more about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 60 days ago. Very efficient and quick. Have cut drying time by at least 15-20 minutes per load. Like the ThinQ options. The only negative is that the door doesn't open 180 degrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this dryer and love the bluetooth/Alexa feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. Just what we wanted for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The true installation cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very handsome machine. It looks great in my garage where it’s been sitting for over a month now FEET away from basement where it should have been installed A MONTH AGO. How does the expression go?.....How many Geek Squads visits does it take to install a new washer or dryer? Answer: 4 & counting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but LG needs to allow users to turn off setti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, but the choice by LG to make the "cool" setting mandatory at the end of the cycle was not a good one. If the energy saver option is on, with the cooling, our clothes were cold when we took out. Turning off the energy saver helps that, so guess we are forced to pay more electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Advertised

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer & dryer are working great. Both machines are quiet & efficient. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer and both are amazing. Unfortunately, the hose for the washer was defective and I got told that they needed to replace the washer. Best Buy acted fast and the same day they picked up the washer and the next day I had a temporary washer and now just waiting for my actual washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this purchase - nice features & controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new dryer looks great and works great. Love the steam option to refresh the clothes if they have sat in it for awhile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, bad service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the dryer, but the flow sense indicator came on a few days after installation. We called Best Buy to come out and fix. They gave us an appointment that was more than two weeks out. Very poor.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with your LG 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence. We understand your inquiry regarding the Flow Sense indicator appearing after installation. This indicator typically alerts you to a restriction in your home's exhaust ducting rather than a fault with the dryer itself; we recommend checking your external vent for any lint buildup or kinks to ensure proper airflow. We appreciate your patience regarding the service scheduling.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-white/J7G564PZYZ
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was good but had to return it to buy a matching set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast drying

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is good and drys clothes very fast . Clothes are nice and soft not hot when you pull out of the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. It has a wide variety of customizable drying modes. It has a steam feature I haven't used yet. Neither have I used its app. Another plus is that it is very quiet - unless you are drying something with metal buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer and Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the dryer and washer and have been very happy with both. They came highly recommended by Consumer Reports. You won’t go wrong purchasing this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the best appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for the price. I’ve had another one for years and now time to update with kitchen redo.

    I would recommend this to a friend