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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1645 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,645 reviews
  • Rated 1 out of 5 stars

    Steam Kit 29.99 not delivered or installed as paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dryer itself if in good working order, the delivery was not completed, i paid for a steam kit to be delivered and installed, nether happened, i went to the store three days after and let them know, they said corporate would reach out to fix this, theyve called me 4 times, ive called them all back and just get voicemail with zero return calls.. been over a month now!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jeremy. Thanks for sharing your experience with your LG Dryer (DLEX4000W). We understand the importance of getting your appliance delivered and set up with all the accessories, including the steam kit. If you haven't already, we recommend calling Best Buy customer service at 888-237-8289 to discuss your concerns and find solutions.

      Once your steam kit is ready, ensure the dryer is connected to a cold water supply line using the Y-connector included. This will enable the steam functions. You can find detailed installation instructions here: https://www.lg.com/us/support/product/lg-DLEX4000W.ABWEEUS. If you need further assistance after contacting the retailer, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy LG

  • Rated 5 out of 5 stars

    Great smart dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG smart system dryer. Excellent quality and smooth . Energy efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. I love how quiet it is! This is the first dryer in 10+ years that I have that doesn't need to be run twice to dry. I love it. Had for about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer work great, I’ve had them for just over a month and so far I haven’t had any issues. They are truly “smart” the sensing of clothes to time the wash/dry work amazing and all the different options/settings work as they are meant to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific purchase, quick setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great. Easy to use. The drum fits my big down comforter. The setup team was in and out and i didnt have to do a thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful machine last one I had last 20 years such a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use with a lot of functionality. The tub is large and you can fit a lot in plus it really does a good job of looking after your clothes and making sure they come out nice and clean but also refreshed. LG does a great job on their washers and dryers so you really can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam feature

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam features! It has 2 steam featyres: one quick 3 to 10min cycle and one longer, 30min cycle. Also has anti wrinkle which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase to go with our Washer from 2 years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it to my friends

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it for a few month now. My wife and I love this dryer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dryer! Great match for the washer, the app is amazing! Knowing how much longer the load has left (or if it's done) and the push notification is amazing. Same as the washer, it is a bit heavy, so moving it is a challenge, but once it's in place it's perfect. Gets clothes dry on round 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t turn it on from app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have had this for a while I have to say I love it. I love that it has all the settings that I need. It takes a while and it’s not really smart in the point that you do have to turn the power on in order to start it. So the smart feature is dumb in that since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is everything I could have wanted in a dryer. Efficient, and gets the job done in no time! Clothes smell fresh and clean every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Partner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "Must Have" partner to the accompanying Washer. Washer on Left, Dryer on Right. Wash, open door, move clothes to right. Easy Peasy. Intuitive Controls, except for "extra cycles (rinse)" which is easy one you figure it out. Great Job. Works as expected. Relatively Quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love both washer and dryer! They work great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and works well. I did not notice any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Electric Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this LG Dryer. Very quiet, dries clothes quickly and love the design. Bought both washer + dryer and could be happier. Great Customer Service. My rep helped me purchase both units to make sure I had everything I needed. Delivery was fast and the guys were helpful with any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry and quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, quite, no need for second run of clothes. Full load dries in first load.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok for the money. Feel like you’d get same quality from a cheaper one

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Mark. Thank you for sharing your experience with the LG 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam. We understand your inquiry that you feel the quality matches a lower-priced unit.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-black-steel/J7G564PZY8
      Your feedback on the value and quality is important to us. If you have any further questions about its features or would like assistance in exploring all the benefits of the built-in intelligence and steam technology, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to pair with the washer. Have only had a good experience. Wifi was a pain to setup but nothing to stress over. Very large drum and a lot of options that I didn’t think would get used but turns out I like them. Bestbuy did a good job hooking it up and moving it in.

    I would recommend this to a friend