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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1679 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,679 reviews
  • Rated 5 out of 5 stars

    Best Appliance Ever!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer Fast & Efficient Totally love it so much. Also has the app to program wash day. Fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love LG. We had to switch from Samsung to LG and do not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what we wanted. The delivery and installation was great. We are enjoying our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade from my previous dryer, love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little too smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but occasionally stops drying cycle with error message related to out vent back pressure too high. Frustrating b/c the line is clear (it's brand new!), and has few turns. The sensitivity of this sensor and error message seems too high. But overall, very happy with the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quiet large capacity dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity dryer with plenty of different options. If you also have the LG washer then you can set the washer via the LG app which will automatically set the dryer settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well so far. I like the steam option for getting out the wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer overall great cleaning on big loads....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Steam Clothes Dryer … great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Best Buy is great place to buy appliances, courteous and helpful in Tyler Tx store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very nice and the steam functions are a bonus. It’s also very quiet and hold a lot of cloths. You can connect to Google assistant and set energy saving from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Electronics again Delivers with this great front load… Great Quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not too tech savvy (like myself), the functions can take some getting used to. Quite easy to use once you get accustomed. Definitely would recommend buying. In terms of functionality, so far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rose Gold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a little more rose gold, and some of the cycles aren't exactly what we'd hoped for. Very nice machine but we feel we could have done better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the doctor ordered

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is a working piece of art. It dries cloths with nothing less than perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG working great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Love the look too. I use the quick settings most of the time which I like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the appliance , it was great for your clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole team in Best Buy are amazing and very professional. We highly recommend them to any one who wants to buy appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quaiet dryer, love it just perfect short programe many choice,easy to clean,silent ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units perform great. Very customizable, with multiple wash and dry settings to accommodate what seems like any need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is not about the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is terrible, delivery canceled by them day of, was promised compensation after delivery, product was delivered dented I accepted 65$ compensation for that wasn’t a big deal . Later called about delivery compensation they offered 125$ and won’t honor it because I accept the original 65$ no one told me I wouldn’t get both but give me the $125 now but they say “no record of this case” terrible experience with customer service

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zach. Thank you for sharing your experience with us. We truly value that you chose the LG Dryer (DLEX4000B) model, and we want to make sure you’re able to enjoy it fully. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      For your unit, one helpful step is to run the Smart Diagnosis feature using the LG ThinQ app. This can quickly identify if the dryer is operating correctly after delivery and ensure that no performance issues are linked to the dent. If you need further assistance with your case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can look into this more closely and provide support tailored to your situation. ^Juvy LG