Customer Ratings & Reviews

Seems to operate well in default mode, Overdone technology and needs to be offered with a simple interface for ease of operation. I doubt we will ever use 90 % of the very complicated choices. My iPhone does not need to operate my Washer or Dryer or even know what it is doing. Was purchased as a Washer/Dryer pair and have had the unit for about a month now and so for has been satisfactory otherwise.

Great machine. My last LG lasted approximately 15yrs

So nice and has sooooo many options. Fits a king size comforter easily

Drys well quit easy to use easy to use thank you !!

Excellent description of the product, best dryer we have ever used.

LOVE this dryer! Dries very quickly and is very quiet.

This is the best dryer I have owned. It dries a load off towels quickly.

Our family purchased a newly constructed home back in December 2024 and needed new appliances for our new home. We purchased an LG washer and dryer and refrigerator, a decent amount of coin spent with this company. Our washer was delivered damaged, which Bestbuy was able to exchange for another unit, but our LG dryer has been nothing but problematic from day one. We have had an error code (D80) show up on the display for the majority of loads dryed since delivery and installation. According to the manual (and online intel) this means the 80% of the ventilation/airway is obstructed, which therefore hinders the dryers performance, and may possibly damage the dryer longterm. There are steps (provided from LG and other online resources) on how to troubleshoot the issue to resolve the error code. We have tried everything listed, multiple times, to try to get this code to stop popping up and go away. Our lint trap and housing is free ftom dirt/debris, our laundry room is well ventilated, the vent hose is not pinched or kinked in any way, and the outside air vent port is visibly allowing air to exit. We checked everything. We contacted LG for assistance under warranty because we feel that there is a faulty sensor installed on our unit, which appears to be a common issue according to other purchase reviews. We contacted LG and did some quick troubleshooting with them; they then stated that before they'd send out a tech for support that we needed to have a professional vent cleaner come to our home and clean out our vents. They said that almost 90% of the time this error occurs due to a clogged vent. The said the'd reimburse use up to $100 for this service, if this was not the issue.... it's a brand new house that's been through multiple inspections (some I witnessed first-hand), I can see air exiting the exterior vent, and frankly a clogged vent is not the issue... also, this service will cost more than $100 dollars to have done. So... we are currently stuck with a poor quality defective dryer, LG is demanding that we pay extra money to have an unnecessary service performed to our home while their defective product is the entire problem, they wont pay for the full cost of the service they demand we have done before they do anything about the busted dryer, and we'll be forced to take time off work to have these multiples service calls performed. Could anyone buy a defective unit from any brand straight out of the box? Absolutely, it happens... however, LG's customer service is terrible, and this seems to be a fairly common issue with their dryers. These teo factors combined should make prospective buyers think twice. We spent a few thousand dollars on their products in one sitting and they couldn't care less, they pocketed our money and aren't concerned on how this impacts their customers. I will never buy another LG product, I regret giving them any business, and I hope you all save yourself the trouble, as you could easily get a dud just like us...

I love all the options on the dryer. The steam option leaves items very soft feeling. The drying time is much less than any dryer I have ever used before.

I love it, it works great and easy to use. I think l got good one.

Nice dryer. Was featured on Consumer Reports top 5 list.

Love the Steam setting on this product. I haven't tried the WiFi yet.

Easy to use and energy effecient. We love this washer.

Great Machine, works perfectly and Best Buy give a very good price, more than i wish

So far so gooooooooooooooooooooooooooooooooooooood

This is the first "new" dryer we've ever purchased, and we're pretty satisfied! Honestly, we're still trying to work through how to tweak the settings some places, but that's okay. The best part has been the notification in the app that the load is finished drying. The install was very well done by the Geek squad.

My family & I love this washer and dryer set! Worth the price!

The dryer works great and doesn't make a lot of noise.

More than happy! Quiet and efficient. Looks great too!

I got the washer too. I really like them both. I don't always agree with what cycle the dryer says to use for certain clothes but it has a manual cycle that you can use so that's fine. It's not hard to use BUT you need to read the manual. When it spins it is not real noisy & doesn't vibrate hardly at all. First time for LG. I would recommend.