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Customer reviews

Rating 4.7 out of 5 stars with 1713 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,713 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy beautiful washer and dryer love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my recent purchase as always when purchase appliance price,value ,appearance and customer service . All were exceptionall. I did however had an issue with the delivery which resulted in having to reschedule delivery which is the second problem I had with best buy delivery personnel on a previous purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I have ever had. Its sensor for when things are dry is perfect. I had it stacked on top of the matching washer, and the controls are still easy to see and set, even though I am only 5'5".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer has the features I was looking for. When it was installed it did not come with the hose for the steam feature. I even called before the delivery and was told it would be on the truck at the time of delivery but it wasn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intelligent Indeed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a dryer with so many options. Intelligent indeed and love the steam option. Also the little tune that plays at the end of the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG smart system dryer. Excellent quality and smooth . Energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it communicates with the washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the washer, they are compatible, that means the dryer knows which cycle was used for washing and recommends a cycle. Moreover it is connected to the app. Just love this dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have not had any problems with hook up or use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our LG appliances and the dryer is no exception. Plenty of option for the vent which is great. Steam option is cool but is cold only. You will need to run. Dry cycle after which i feel should run automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it to my friends

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it for a few month now. My wife and I love this dryer!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, bad service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the dryer, but the flow sense indicator came on a few days after installation. We called Best Buy to come out and fix. They gave us an appointment that was more than two weeks out. Very poor.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with your LG 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence. We understand your inquiry regarding the Flow Sense indicator appearing after installation. This indicator typically alerts you to a restriction in your home's exhaust ducting rather than a fault with the dryer itself; we recommend checking your external vent for any lint buildup or kinks to ensure proper airflow. We appreciate your patience regarding the service scheduling.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-white/J7G564PZYZ
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a fantastic dryer and looks great in black steel. Very elegant with many features. The built-in AI auto-adds time if it detects clothes are still wet. Great feature. Only thing I would tell LG is to improve the steam feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really pleased with my new washer and dryer.. I can’t believe that in less than 30 min I have my clothes washed.. with my old model I spent 1 hour or more waiting for the washer to finish. The dryer works pretty well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Works as expected, but dissappointed tje dryer did not have a casual dry cycle. Only had it 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality; fits right in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo is AMAZING! Total satisfaction so far - our clothes are cleaner faster, and with less energy cost. We had to fit these in a tight space that was built around the previous washer/dryer, and the fit worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Black Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is awesome to look at. Once again has the steam option which keeps the dryer vent tube clear of lint. The only thing that I would like to see changed would be you have to manually turn the LED drum light on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy is always my favorite place to shop. The staff is very professional and the delivery people are very f

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase to go with our Washer from 2 years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer delicate on my clothes and doesn’t over dry. I’m still learning all the settings but overall it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer. We purchased the set and the Washing Machine may be delivered on Monday, nearly a month late. Installation was easy although the Washer was damaged and we refused delivery, why pay full price for a second.

    I would recommend this to a friend