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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1713 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,713 reviews
  • Rated 1 out of 5 stars

    1 year issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initually started having issues after having dryer for only 13 months. Dryer would flash off and on, turn off, and not dry clothes properly. Contacted Best Buy due to having protection plan on my dryer. Technican came out and found no issues. Its intermittently would have beeping noise afterwards but would work. Went to the dryer yesterday to do dry my clothes. It is not turning on all together. Contacted Best Buy and was told I will have to pay once more for a technican to come out with the exact problem they never fixed prior. I am over this dryer and would not recommend to anyone.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Ariel. Thank you for sharing your experience. It’s disappointing to hear about the recurring issues with your DLEX4000B and the challenges with service through Best Buy. Since this involves a protection plan with Best Buy, we recommend contacting them directly for further assistance or to address the ongoing problem. If you need additional support, please send us a private message on social media @LGUSSupport. We appreciate your patience and value your feedback. —Junel LG

  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very bad experiences with LG refrigerators and their TV to a lesser ext. I decided to give this a try and I am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch to this lg dryer from Samsung and i love it. Would definitely recommend the draw as it sits low without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little too smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but occasionally stops drying cycle with error message related to out vent back pressure too high. Frustrating b/c the line is clear (it's brand new!), and has few turns. The sensitivity of this sensor and error message seems too high. But overall, very happy with the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to Buy LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG appliances are the best. The dryer quite the selector for drying has all my needs no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fixer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went and still going good , from perspective of delivery and set up , to the performance of the washer, and dryer!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple to install with no issues to startup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not too tech savvy (like myself), the functions can take some getting used to. Quite easy to use once you get accustomed. Definitely would recommend buying. In terms of functionality, so far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, was delivered on time and set up in its proper place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quiet large capacity dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity dryer with plenty of different options. If you also have the LG washer then you can set the washer via the LG app which will automatically set the dryer settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for a while now and they are so great no issues and the lg app you can do many things with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how it looks, and all the features are amazing, has different modes for every load and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dyer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream - I love this machine, it's quiet and has several settings that are so great to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service with a smile and knowledgeabl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and super nice staff!!! Told friends and neighbors!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, disappointing install crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good appliance. I was disappointed that the salesman clearly stated the installers would clean the vent, which they didn't, and that the would connect the water line for the steam, which they refused to do. I had to convince them to even leave the steam kit, which was clearly on the order and paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer. Soon to buy the washer. I will never buy another brand then LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Excellence in Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG Electric Dryer. LG MAKES the BEST APPLIANCES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG Dryer. I purchased my first one in 2005 and sold it when I moved across the country i. 2020. Thus my decision to purchase a new LG Dryer was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match with our LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for our space, matches with the accompanying washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a pleasant experience with my dryer installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this dryer for about a month now. Still get sense flow codes after cleaning the dryer vent About the installation. Best buy sent a very young guy to do it and he came with a bad attitude. I could tell he didn’t want to work that day and he wanted to sell me a dryer vent that was supposed to come with the dryer. For this reasons I will give a 3 star review to my purchase. Only complaint about the dryer is the codes for the sense flow feature. Best buy please don’t send the wrong people to do the installs. Kid was pretty much rude.

    No, I would not recommend this to a friend