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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1671 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,671 reviews
  • Rated 5 out of 5 stars

    Quiet and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with alot of drying cycles, and a ThinQ app with which to control it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product is great Best Buy is going downhill.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product and installation. Took three times to get it installed. One time they didn't even show up with no phone call. Now, on my app it shows it's been delivered and installed it keeps on asking me to schedule installation?! Also, just found out you don't get any Best Buy points like you used to when you made purchases unless you use a Best Buy credit card or you pay for a membership. Customer service rep was very nice and almost embarrassed to let me know. I guess there's no loyalty for a long time customers now I will just go anywhere. I always say, vote with your dollars!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, LenM. Thank you for bringing this matter to our attention and for taking the time to share your concerns about your LG Dryer (DLEX4000W) model. We understand that you are experiencing delays and no-shows during the installation process. Your satisfaction is extremely important to us, and we would like to discuss this matter further to find a solution that meets your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to help explore possible options with you. ^Juvy LG

  • Rated 5 out of 5 stars

    Perfect Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with our choice! Size and features are just what we we’re looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dryer, it is easy to operate and seems to dry the clothes faster than my former dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Steam Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with amazing features especially the steam option. Drying time is very reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and silent equipment. Will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Delivery guys were awesome. Hook up was a breeze. Definitely recommend buying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer doesn’t get items completely dry. When I dry light loads or baby clothes the items are not completely dry, I have to set it to the "timed" dry setting to get them completely dry so definitely annoying. Also, I pqid for installation and they did not hook up the steam hose. My husband had to do it so waste of extra money for an incomplete service especially after waiting longer to get the dryer since the first delivery it was damaged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG dryer from Bestbuy! Installation was professional and complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple quick cycle options. Very quiet whether laundry door is open or closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and drier wash fast and perfect and also dries fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries very well. Easy to set up Wi-Fi connection. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has been a couple of items that I have had to throw back in for drying. I tried to throw in a towel to warm it up and it kept shutting down so I just gave up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Life is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer. I love the smart phone connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all except no light in washer Would like if I could change door opeo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and functionality, also very stylish and great to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good does it job..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1 month but love it so far. Great features. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. needed the all in one unit instead of this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a high quality dryer; really quiet too. Delivery was easy and installation was no issue.

    I would recommend this to a friend