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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1713 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,713 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent dryer to replace ours that broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Love the fact that it has an app that lets me know when my clothes are done and lets me start it from my phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and wife loves it and I need to write 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost. Quality item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is beautiful. Better than expected. The look and quality us awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...so far.. I love it! They brought the washer and dryer to my house. They had it setup and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Futuristic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best dryer we have ever owned. Excellent features, extremely reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steamingly awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade doe my laundry needs! Purchased both washer and dryer and I’m very satisfied with both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer but has difficulties sensing humidity with small loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulit-In Intelligence works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the humidity sensor inside that times the cycles perfectly so your clothes dont burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for family of 6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with washer dryer set. Saves lots of space plus good size for my family of 6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. The downside of this dryer is dry time which takes about one hour to dry on normal mode. I would expect lower time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good dryer. I love all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile app is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile app is great! Setting up by phone and receiving notifications when the system is ready is a valuable feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; replaced an older unit and this was a significant upgrade. I haven't explored the smart features, yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the salesperson and the installation of the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with functions and quality of this LG dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cute runs well, app is a little confusing but nice. theres a like inside thats really neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is one NICE dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dryer is very simple to work and does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My appliance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I expected. Recommended by Consumers’s Report.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is not about the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is terrible, delivery canceled by them day of, was promised compensation after delivery, product was delivered dented I accepted 65$ compensation for that wasn’t a big deal . Later called about delivery compensation they offered 125$ and won’t honor it because I accept the original 65$ no one told me I wouldn’t get both but give me the $125 now but they say “no record of this case” terrible experience with customer service

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zach. Thank you for sharing your experience with us. We truly value that you chose the LG Dryer (DLEX4000B) model, and we want to make sure you’re able to enjoy it fully. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      For your unit, one helpful step is to run the Smart Diagnosis feature using the LG ThinQ app. This can quickly identify if the dryer is operating correctly after delivery and ensure that no performance issues are linked to the dent. If you need further assistance with your case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can look into this more closely and provide support tailored to your situation. ^Juvy LG