Customer Ratings & Reviews
- Model:
- DLEX4000W
- SKU:
- 6419627
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.
This summary was generated by AI based on customer reviews.
LGwasherdryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer dryer combo. Quiet and efficient to use.
I would recommend this to a friendProduct Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and Dryer are excellent and so was installation.
I would recommend this to a friendGreat unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery service. Unit works well as expected.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking, efficient, many options, easy to use.
I would recommend this to a friendVery pleased with the quality of this product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Like using the ap and keeping up with when the laundry is ready.
I would recommend this to a friendNice looking amd gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid dryer, very quite and does everything we need it to.
I would recommend this to a friendLG DRYER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GOOD BUT SOMEONE DROPPED IT OR SOMETHING AND DENTED THE BACK TOP OF IT.
I would recommend this to a friendNice quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Not having any problems. Smart WiFi setup was easy and cool to use
I would recommend this to a friendVery solid dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dryer, but complicated. Several features aren't well explained
I would recommend this to a friendDon’t buy this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer caused issues from the get go that LG ignored. We installed it appropriately (with spanking clean vents) and have gotten D85 and D90 errors since. I quick google search would have told us that many experience this issue and need to manually remove this safety device which is insane to me. After all the troubleshooting, I missed the return window and wish I hadn’t. Super disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the D85 and D90 error codes you've encountered with your DLEX4000W dryer. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-white/6419627.p?skuId=6419627
We appreciate your patience. —Renzo
LG Dryer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energy efficient. Looks good. Owned for only 2 weeks. Hope it lasts 10 years.
I would recommend this to a friendDrier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the idea of the dry sensor; however, either it doesn’t work as well as I had hoped, or I am not doing something right. I have had to add more time on several occasions.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about 3 months ago. The dry settings are preset and so is the amount of time for each setting. I find the time settings are not long enough to actually dry the items so it takes multiple times to dry items.
No, I would not recommend this to a friendIt’s ok….but don’t tell me it’s dry when it’s not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice dryer, but it always leave things a little damp. You always have to change the dry level to above “normal”. Seems like an expensive dryer to have to fight with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
LG DRYER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great dryer just have some noise when start working.
I would recommend this to a friendNew washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Wash a lot of thing in it every thing came out clean. Even the bedding
I would recommend this to a friendNot a quality product - warranty bogus
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. This is the second time I purchased an LG dryer based on Consumer Reports and it's the second time I've had massive issues. The first one lasted only four years and I ultimately spent more repairing it over time than the cost of the unit itself. I was naive and bought a second one (thinking the first was a fluke), and only five months in, I had issues again, and I was told two parts are broken and need to be ordered. I am still waiting for the "warranty" to be useful, as LG has taken more than three weeks at this point to fix the dryer (thus forcing me to spend money getting clothes cleaned and dried elsewhere). No end in sight. Never again with this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for taking the time to share your experience with the LG DLEX4000 dryer. We appreciate your feedback, and we understand your frustration regarding the issues you've faced. We're committed to resolving this matter promptly and ensuring your satisfaction. Please send us a private message on social media @LGUSSupport so we can investigate this further and assist you with a resolution. We value your loyalty and are dedicated to improving your experience. We look forward to working with you to find a solution. —Junel
Worst Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have consistently supported Best Buy, dating back to the days of Circuit City. However, my recent encounter was far from the "Best" experience. It was, in fact, dreadful. The delivery driver failed to arrive during the designated timeframe of 9 to 1 pm EST. Despite contacting customer service twice that day, they were unable to reach the drivers responsible for delivering my washer and dryer. I had to take a day off and drive my other place (2 hours away) to receive my washer and dryer (we needed the washer immediately). Numerous calls to various customer representatives revealed that Best Buy lacks an effective system to track and resolve issues like mine. Even after visiting the Fairfax store two times, they were unable to assist, insisting that I continue calling customer service. The rationale was that they could not do anything in the system since the transaction was pending. Even, the delivery drivers NEVER updated the system that the washer and dryer were not delivered. Best Buy, can you try to be best next time please? Thank you
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We are truly sorry to hear about the disappointing experience you had with Best Buy regarding the delivery of your washer and dryer. We understand that the situation was frustrating and inconvenient for you, and we apologize for the lack of timely communication and resolution from our end. Your feedback is crucial in helping us identify areas for improvement and ensure better service for all our valued customers. We appreciate your loyalty to Best Buy over the years and regret that we fell short of your expectations this time. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this dryer. I wish it had a wrinkle setting though.
I would recommend this to a friendAppliance delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery of appliance left the boxes in my property.
I would recommend this to a friend