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Customer Ratings & Reviews

$1,199.99
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The comparable value is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 657 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the quiet operation, ease of use, and drying performance of the 7.4 Cu. Ft. Stackable Smart Electric Dryer. Many appreciate its efficiency, large capacity, and sleek design, with some finding the steam option and smart features particularly useful. The only concern expressed by a few customers is with the door latch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-657 of 657 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, Use it almost every day. Easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, easy to use and many different cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ryan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite. Machine has many different cycles to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer reveiw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, does the job and more. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product thank you Best Buy I ll buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with delivery but not with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional drying by an amateur

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed for our laundry needs. All of the cycles available work to specifications. The AI setting keeps me from being admonished by my spouse for damp folded clothing. Would recommend for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on this dryer. The ability to remotely operate it is nice. The steam and low static options are my favorite and I feel it really does help to eliminate static. I would recommend this dryer without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fancier washer/dryer and so far so good. I just got an update for newer melodies for notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Appliance, we are so grateful and love the smell of the clothes/towels/bedding after!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the cubic ft. The front load dryer is very compatible to our household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and AI mode was worth the extra price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works like a charm. Love the AI-dry setting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks water

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute worst dryer and I have huge regrets purchasing. The front door leaks water while drying on a regular mode (not steam), the door collects a ton of lint you have to wipe it off before getting clothing out, water pours out right after drying is completed when you open the door and clothes are still damp. I hate this thing. The door isn’t recessed enough and doesn’t have a tight seal so water leaks and lint blows out. We had the vent checked to make sure it was appropriately installed multiple times and it is correct. It’s just the dryer is awful. I am so disappointed I bought this thing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Laura. Thank you for sharing your experience with the LG Dryer (DLEX5500V) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide durable, high-quality products that meet our customer's needs and expectations. To fix this, ensure no clothing has become trapped between the door glass and the rubber seal. Thoroughly clean the door gasket. For more information, visit https://www.lg.com/us/support/help-library. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 2 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new at best buy. Never really reliable. Lasted almost 2 yrs. Threw codes intermittently. Extended 5 yr. warranty. Just routine clothes care in home. Would often shake and throw vs code for indeterminant reason(vs= uneven load). Finally would not finish cycle. Tech said overloaded and would not cover with warranty. Just left with no communication to homeowner. Lefr a sticker on it ayung dont use. Hours on phone with reps saying so sorry- TS. THANKS BEST BUY

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Drake. Thank you for sharing your experience with the LG Dryer (DLEX6500W) model. We understand your concern about your unit not performing reliably, especially after investing in an extended warranty. We strive to provide great products and services to ensure a smooth and seamless experience. To troubleshoot the VS code issue, please ensure that the dryer is level and check the load size, as even small imbalances can trigger that error.

      For further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you explore possible solutions and ensure your concerns are addressed. We appreciate your patience and are here to support you. ^Juvy LG

  • Rated 1 out of 5 stars

    Damaged merchandise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use the product because it was delivered with to much damage.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mark. Thank you for reaching out about your LG Monitor (32G60WA‑B) model. We understand the importance of receiving a monitor in excellent condition. To help you move forward with the unit, one helpful step—if the monitor still powers on—is to check the power and input connections to confirm whether the issue is strictly related to the damaged panel. Physical damage will prevent the display from functioning, but confirming the connections can help document the issue clearly for any support or return process. You may also contact Best Buy customer service at 888-237-8289 to report the damage. We’d be glad to take a closer look into this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to assist you further. ^Juvy LG

  • Rated 2 out of 5 stars

    Washer and dryer combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing part is great but drying time is very high

    No, I would not recommend this to a friend