Customer Ratings & Reviews
- Model:
- DLEX5500V
- SKU:
- 11403760
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Dryer return and have to wait over three month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer had to be return before installation because it was damaged. Had to wait over a month for the dryer. Now I have to wait till end of August for the replacement. My old dryer was keft in the middle of my living room.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Smart Electric Dryer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
- Pros mentioned:Capacity, Ease of use, Overall performance
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Large capacity, easy to use, does a great job
I would recommend this to a friend Bad service with no follow up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a washer and dryer plus two pedestals. The first dyer was dented. So was the second. The third delivery guys forgot my $32 semi rigid dryer vent hose. I still haven’t got and no contact from the store
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for taking the time to share your experience with the LG Dryer (DLEX6500W) model. We understand the importance of timely and efficient delivery. We aim to provide good products and excellent service to ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 to get the delivery information for your $32 semi-rigid dryer vent hose. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Dr Mahalec
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Sale person and worse installation personell
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Vladimir. Thank you for taking the time to review the LG Dryer (DLEX5500V) model. We're sorry to hear about the negative experience you may have had with the salesperson and installation personnel. We strive to provide excellent service to all our customers, but we fell short in this instance. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Never again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the item to work when delivered to my house !!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm truly sorry to hear that you have had trouble with the item not working when it was delivered. I understand how frustrating and disappointing that must have been for you. Please accept our sincerest apologies for the inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes don't get dry. I have to run the dryer three or four times before the clothes are dry.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Kitty! Drying is half of doing laundry, so we'd love to see what's going on with your dryer! Below is a link with more info regarding common dryer issues, and if the troubleshooting there doesn't resolve the issue, please be sure to reach out with the second link. It'll be our pleasure to help! https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634 https://www.lg.com/us/support/contact ^Ian
Poor Quality DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer vent indicator faulty on two machines in a row. Dryer damaged a throw blanket.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Kristopher. We're truly sorry to hear about the issues you've encountered with the dryer vent indicator on your LG Dryer. It's frustrating when a product doesn't perform as expected, especially when it leads to damage. Your feedback is incredibly valuable, and we're committed to finding a solution.
We understand your concerns and we'd like to assist you further in getting this sorted out. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and a detailed description of the issue. Our team is dedicated to helping you find a suitable resolution. Thank you for bringing this to our attention. —Kai
Washer review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not receuved yet as dryer was damaged. It should come now on the 13th
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Raymond. Thank you for letting us know your review in regards to this electric dryer. We want to ensure that you are getting quality experience and service. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ~Anthony
- Pros mentioned:Noise level
Phenomenal dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, super quiet. Great features. Amazing finish.
I would recommend this to a friend Great Looking Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is nice looking with sleek design and fits nice with matching washer. Dryer has multiple drying options to fit the right type of fabrics and dry time needed and so far has done a great job of drying without over drying.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level, Overall performance
Quiet dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly. Quiet and efficient. Love the dryer.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Easy to operate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of operation. The song after it is done is soothing and not jarring like other name brands.
I would recommend this to a friend - Pros mentioned:Ease of use
LG Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, easy to use and intuitive controls. Highly rated for good reason.
I would recommend this to a friend - Pros mentioned:Noise level
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set, both quiet and thorough. This is my first front loader and I love it
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Love my new dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet , efficient, and lots of nice settings. Definitely recommend.
I would recommend this to a friend Love It!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer!!! It has a lot of cool features and I love that you can use the LG ThinQ app to monitor it with any other LG appliances! I can use the app to tell me when my dryer cycle is done, how long I have left on a load or to just keep up on certain maintenance things!
I would recommend this to a friend- Pros mentioned:Overall performance
Great quality and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer excellent! My salesman was great offering me many choices but help me decide on this. Delivery was excellent smooth and the guys were very nice and helpful!
I would recommend this to a friend - Pros mentioned:Noise level
Very Nice, Quiet Dryer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quiet dryer and has a great load capacity. Still getting used to all of the different drying settings.
I would recommend this to a friend Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we’ve had this dryer for about a month and it’s great. it’s such a modern and sleek design, and my favorite part is the jingle. it’s got soul.
I would recommend this to a friend- Pros mentioned:Noise level
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing best dryer I’ve ever tried, drys very fast barely makes any noise
I would recommend this to a friend