Customer Ratings & Reviews
- Model:
- DLEX6500W
- SKU:
- 11403754
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Pros mentioned:Ease of use
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it so far! It is easy to use and looks great.
I would recommend this to a friend President
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer like LG products not happy with the choices in stainless steel color
I would recommend this to a friendLG washer/dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new LG washer and dryer. The AI feature saves time and energy.
I would recommend this to a friendLove my new LG dryer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG dryer. Looks nice and love that there is an app to alert you when the cycle is done. Absolutely, love that!
I would recommend this to a friendLG THE MASTERS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG has quality and adorable looking as it ressembles its quality work. Its job done quality name say it all i recommend with no doubt ask me
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using the dryer for about a week and it is working great. The only issue was that the steam feature on the dryer we ordered was supposed to have reservoir but instead the dryer we received requires a hook up from our water line. Which I am not keen on, so that's why I did not give 5 stars.
I would recommend this to a friendFancy sleek LG dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek new dryer, I am replacing a 5yr samsung dryer that was on its last leg. I am happy with the build quality and the new tech features this machine has to offer. the AI drying is very neat.
I would recommend this to a friend- Pros mentioned:Overall performance
WTH!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait over a month for delivery. Then come to find out that it was rescheduled on day of delivery. Ticked me off so I canceled the order. Too bad for Best Buy. But it’s ok my old dryer still works.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like both the washer and dryer, the ai feature is nice. Overall would recommend, had it for about a month now with no complaints.
I would recommend this to a friendGreat dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine dries clothes well, and the digital menu is easy to use. Also the machine looks great on its pedestal, which I bought to make loading and unloading easier.
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it works because of the energy efficiency program. Quite an improvement from the previous Samsung
I would recommend this to a friendDryer delivery and pick up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos was amazing. He successfully and safely installed my dryer. Didn’t hit or damage any of my walls and was quick!
I would recommend this to a friendBetter than My old Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everythin is perfect. Honestly, it is better than my old samsung. both, washer and dryer
I would recommend this to a friendGreat product and service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG dryer and Best Buy made it easy to purchase and get delivered,
I would recommend this to a friendLG is Nice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Had this installed last week and it has been a major improvement over last washer and dryer. My only issue is the installer didn't install the steam hose for the dryer.
I would recommend this to a friendGreat washing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine and makes me excited to do laundry. It also looks really good and set up was very easy through the app. Love all the features and can see a lot of info on the app.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It makes a noticeable difference in how the clothes come out. Glad I made this purchase.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this item four stars because they are louder than my previous one. Still they are great appliances.
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. The flow meter alerted us to a restriction. Outside was full of lint. Could have prevented a fire?
I would recommend this to a friendDoor doesn’t have a tight seal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning all the features and options as I’ve only used it a few times. Needing to adjust some options because my normal cycle still had clothes a little damp at times. The dryer door does not have a tight seal and lint is collecting on the bottom gasket of the door which doesn’t seem right to me. I was told this is the way it was suppose to be. If I decide to keep this model I hope this doesn’t cause future problems.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for reaching out to us about your new LG dryer. We understand that it can take some time to familiarize yourself with all the features and options of a new appliance, and we're here to help you with any questions or concerns you may have.
Regarding the issue you mentioned about your clothes occasionally being damp, we apologize for any inconvenience this has caused. It's possible that adjusting some of the options on your dryer could help improve the drying performance. We recommend referring to the user manual or contacting our customer support team for guidance on adjusting the settings to ensure optimal drying results.
Regarding the door seal and lint collection, it's important to note that some amount of lint accumulation around the door gasket is normal. However, if you feel that the lint accumulation is excessive or if the door doesn't seem to have a tight seal, we recommend contacting our customer support team for further assistance. They will be able to provide you with the appropriate guidance to ensure that your dryer operates efficiently and without any potential issues.
Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine