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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 294 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the dryer's quiet operation, ease of use, and efficient drying performance. Many appreciate its large capacity and sleek design, as well as smart features and the helpful steam option. However, some customers have noted concerns regarding the door latch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 294 reviews
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive been looking for this dryer for some months and it has performed as expected. Open Box so the price was a bonus!!!

    I would recommend this to a friend
  • Cons mentioned:
    Door latch

    Rated 3 out of 5 stars

    Door is loose and doesn't seal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to pair with the washer as we were really just replacing our old LG washer. App/wifi setup was flakey for some reason where the washer had no trouble. My main issue is the door latch is loose. Either the latch pin needs to be shorter or the female end on the dryer needs to be deeper. LG had a tech come out and and after talking with LG on the phone the consensus is they don't have a fix...yet. I imagine there will be many more complaints and eventually a fix, but this should have never passed QC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great washer and dryer machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great , very efficient in electricity my bill went down .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade to our old LG washer. This new was has some great features like LG ThinQ app. Which will send reminders, but my favorite is the dryer’s ability to detect a blockage on the vent line. This feature has made us aware and we have made some adjustments to the vent line and improved the drying cycle. The steam feature is also really nice. Dryer finish Tones are also very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific dryer with every feature we would ever need plus more.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient dryer and leaves clothes clean and dry , Smart app works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new dryer. So far only used it a handful of times but has great features, informative phone app and links to Alexa. Now I have no excuse knowing when my clothes are complete and ready to be folded. Even has a delay feature so I can keep clothes wrinkle free. My older dryer took 3 cycles to dry anything and this does it every time in 1 cycle. Always been a Kenmore, GE or Maytag owner and was nervous to move to this brand. So far, so good. Best Buy was wonderful and very quick to get installed- Installer team was professional and respectful of property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I had quite a few options to choose from, and im glad i got this one!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look and preforms great. Digital screen makes it easy to use without seeing a bunch of labeling all over your washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works awesome. Low noise and love the simplicity of the program and smoothness.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Love my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick drying and the steam function is great! IF it is a mixed load that is the only time you might find wet spots after drying.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has multiple presetting, dries and operates very quietly; definitely like color.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly suggest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large handles clothes wonderfully Fresh dry and clean. Enjoy the ai funbtion. I purchased the stackable units very satisfied quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving the new dryer. It is user friendly and works great. Glad I made the decision to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it fits a lot of clothes, it has a lot of space and it washes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Hard to see buttons. I tend to do laundry at night.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great machines, comfy and fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended.. I love it Amazing amazing amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, simple and easy to use. even works on your phone which was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent quality Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer. I love LG appliances. And it is not loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and quiet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is truly smart! It makes very little noise and plays a beautiful sound once the cycle is complete.

    I would recommend this to a friend
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