Customer Ratings & Reviews
- Model:
- DLEX6700B
- SKU:
- 10926564
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im obsessed with this washer dryer set. I love it!!
I would recommend this to a friendGood Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it's supposed to. Nice color. Fits in its space
I would recommend this to a friendHighly recommend!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this LG dryer is the best dryer I have ever owned! I would highly recommend!
I would recommend this to a friendThese are awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super sleek and cool! No complaints what so ever
I would recommend this to a friendJust great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, two months and all good. No regrets
I would recommend this to a friendLG DRYER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the modern and sleek look. It is quiet dryer but it doesnt dry clothes as well as a Samsung. It takes at least two cycles to dried and the detect fablic feature is not accuratel. Overall ok.
No, I would not recommend this to a friendReschedule too many time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery slow, rescheduled three times, ……………………..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jiapeng. Thank you for sharing your experience with us regarding your LG Dryer (DLEX6700B) model. We understand how important it is for your appliance to arrive on time and ready to use.
Once your dryer is installed, one helpful step to ensure optimal performance is to run a test cycle with no laundry to confirm proper airflow and heating. This helps verify that the venting system is clear and the unit is functioning as expected. You can find more guidance here: https://www.lg.com/us/support/product/lg-DLEX6700B.ABLEEUS. If you need further assistance with your unit after delivery, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
Buyer Beware... Best Buy Membership Is a Scam
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer never worked and still doesn't. Even with purchasing their total membership and extended warranty, two years and over 20 "Geek Squad" appointments where the tech would call the morning of to cancel because he wasn't feeling well... I have a large worthless paper weight and a garage full of parts... so yeah. Not only would I never buy another LG appliance I would never buy anything from Best Buy again. They used to be great but now it is a scam.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. thank you for sharing your experience with LG Dryer (DLEX6700B) model. We understand your concern about the long wait times and repeated service cancellations. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We strongly recommend escalating the matter to a customer relations department at 888-237-8289 or supervisor at Best Buy to review the situation. Since you've had multiple service appointments and still haven't received a resolution, they may be able to offer additional assistance.
If you’d like, please feel free to reach out to us directly via private message on social media @LGUSSupport. We can help ensure your case is escalated appropriately or offer further troubleshooting tips if you’re still willing to try resolving the issue. ^Juvy
Waiting on item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for delivery of this item, ordered Dec 16, 2023
I would recommend this to a friendPoor QC out of the factory!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the washer when ours died and loved it so much we decided to buy this dryer to match our new washer. After we got the first one home and got it all hooked up, we found out it was a dud. Would not turn on. Tested voltage at power asdf, all good, but still would not turn on. Returned it and ordered replacement. It arrived today, and upon unboxing the unit was badly damaged... front and back both badly dented and bent. Decided against trying a third unit. Fortunately easy to return to Best Buy, although a pain to lug it back and forth since we picked these up ourselves.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ernest. Thank you for sharing your feedback on your LG Dryer (DLEX6700B) model. We're glad you enjoyed your new washer and were excited to match it with the dryer. Still, we understand your concern about the issues you faced with the dryer's performance and the damaged replacement unit upon arrival. We strive to provide high-quality products and exceptional customer service, ensuring a smooth and seamless shopping experience. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Throwing error code after 6 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually i stay away from LG products but the store guy convinced me to buy this. Horrible purchase. I have spent a lot of money clearinb the vent and it keeps throwing the same errors.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000B) model. We understand investing in vent cleaning and still face recurring error codes.
For this model, one helpful step is to run the built‑in Smart Diagnosis feature by pressing and holding the Wi‑Fi button for 3 seconds while the dryer is powered on. This can transmit diagnostic data to LG’s support system and help identify whether the issue is with sensors, airflow, or the control board. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742. If you’d like us to assist further with your case and coordinate warranty or service options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help ensure next steps are handled more effectively. ^Juvy
Washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced Not good looking Would like to return for an Electrolux
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
ISSUES
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer keeps stopping, sometimes it takes 4 hours for clothes to dry because of it, at other times I have to repeat dryer cycle again, just to get the clothes to dry. Called LG and the young lady ended the conversation abruptly, because I asked her an question, the worst customer service ever.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to provide feedback on your experience with the LG Dryer (DLEX6700B ) model. We're sorry to hear about the problems you're having with your dryer and the experience with our customer service. We aim to offer good products and excellent service that meet our customers' needs. If you need help, visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally-CT10000011-20150485215101. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Req to send a Manual
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no manual with dryer. Could you send a Manual to me?
I would recommend this to a friendBrand response from LGAnswers
Posted .Please see the link, https://www.lg.com/us/support/manuals-documents?customerModelCode=WT7400CW&csSalesCode=WT7400CW.ABWEUUS&category=CT10000010&subcategory=CT10000077. This is where you can download the manual.^Venette
Electric dryer came damaged beyond compare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electric dryer came damaged beyond compare had to send it back to the warehouse
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michelle. Thank you for taking the time to leave us feedback. We're sorry to hear that the electric dryer you ordered arrived damaged to the extent that you had to send it back to the warehouse. We understand how inconvenient it must have been for you to have to go through the trouble of returning it. If you have any concerns about other LG products, please send us a private message on Facebook or X (Twitter) using @LGUSSupport and we will be more than happy to assist. ^Dan
- Pros mentioned:Drying performance
Efficient and quick drying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is so much better than my previous one. Dries a load in half the time. It truly has one load dry by the time I have finished a washer load.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent, top quality item.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, top quality item. Fit and function work flawlessly.
I would recommend this to a friend Excellent Quality and Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Easy to use, works perfectly, and the quality is amazing. Very satisfied with my purchase and would definitely recommend it.”
I would recommend this to a friendi'd buy it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.suggested this to one of my friends and she loves it too, this thing is amazing
I would recommend this to a friend- Pros mentioned:Overall performance
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Washer! Super intelligent! Very efficiency and A+ for LG for this amazing machine!
I would recommend this to a friend