Customer Ratings & Reviews
- Model:
- DLG3601V
- |
- SKU:
- 6419617
Customer reviews
Rating 4.5 out of 5 stars with 216 reviews
(216 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 7.4 Cu. Ft. Stackable Smart Gas Dryer with Built-In Intelligence highly for its ease of use, excellent performance, and substantial capacity. Many appreciate the dryer's quiet operation and its ability to efficiently dry clothes. Positive feedback consistently highlights the straightforward programming and effective drying capabilities. The dryer's large capacity is also frequently praised for accommodating even king-size bedding.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant service Like salesman service He explain nicely for insurance and warranty
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement ! It was the best item for the cost / value here.
I would recommend this to a friendRated 5 out of 5 stars
Love my LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has lots of options, runs quietly, and does an excellent job.
I would recommend this to a friendRated 5 out of 5 stars
Great Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. And the Smart App. It reminds me when my laundry is done.
I would recommend this to a friendRated 5 out of 5 stars
Bed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice machines I really enjoy this machines ❤️❤️❤️❤️
I would recommend this to a friendRated 5 out of 5 stars
Very Good Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent- Very Capable. Good set of basic and advanced features.
I would recommend this to a friendRated 4 out of 5 stars
Rated Top of the Line
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, delicate cycle usually needs a second pass.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was awesome. Helpful and professional.
I would recommend this to a friendRated 4 out of 5 stars
Washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Person assisting was awesome give her a raise or a prize
I would recommend this to a friendRated 5 out of 5 stars
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect with all 10 cycles i realy enjoy it very much
I would recommend this to a friendRated 4 out of 5 stars
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything came on time and was installed correctly.
I would recommend this to a friendRated 3 out of 5 stars
a little disappointed...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."normal" dry using autosense left the clothes damp. does not retain settings from previous drying operation. have to re-set any non default settings.
I would recommend this to a friendRated 3 out of 5 stars
LG Front Load Gas Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gas dryer works great! The only downside is, we have the matching front load washer which opens to the left. The dryer opens to the right. Have to unload washer, place on top of dry, then load dryer after I close the washer door. Both should open the same direction.
No, I would not recommend this to a friendRated 4 out of 5 stars
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job installation and good team work Thank you
I would recommend this to a friendRated 1 out of 5 stars
Does Not Heat Up, even after 5-6 Service Requests
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We keep getting an error code on the dryer and have gone through the troubleshooting guide. A service tech has been to our house 5 times now, and we have done everything they told us to, and they have replaced the motor, but it's still happening, and worse now. The company in my area they contract with was helpful in the beginning, but now is starting to go downhill. First they show up and wait 2 minutes before leaving, and he didn't even attempt to call me (my kids were being loud and I couldn't get to the door fast enough). Then the next time, a different tech didn't make it at all, but he did call me to let me know. Then the 3rd time he doesn't show up and doesn't call, so we leave for a trip. He ends up showing up 1.5 hours past the wait window, but since we weren't home, he says we declined the service and cancelled the request. I just want a working dryer!!!! We don't have time to keep waiting at home for service techs to not show up. We both work full time. This is getting ridiculous! And it's wasting energy because we have to run the dryer multiple times for each load before it will actually heat up and dry out clothes. We have 2 toddlers, for Christs sake, we don't have time for this!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Rated 3 out of 5 stars
Could dry better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On NORMAL setting it doesn't dry the load completely during the cycle and I have to add extra time. I'm disappointed in LG.
I would recommend this to a friendRated 3 out of 5 stars
new dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello! They Customer Service Team was really amazing.
I would recommend this to a friendRated 1 out of 5 stars
Buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely do not buy this. The lint trap doesn’t catch anything so the vent gets clogged frequently. Takes 2 cycles to get even a small load completely dry. Not to mention absolutely terrible customer service on Best Buy’s end and it took 4 different deliveries for us to even get the order right. We will probably be retiring these.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience using your LG Gas Dryer. Your feedback is important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport and on Facebook at https://www.facebook.com/LGUSA/ or phone us at (800) 243-0000. Thank you. ^Tanisha
Rated 2 out of 5 stars
No heat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered yesterday, no heat. Back today, no heat. Now we have to wait until Tuesday for a new dryer to be delivered. I’ll revisit this review if the next one works.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Cool dry only no heat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's only dryed one load of clothes and will not leave cool dry no heat gas is on and plugged in and properly vented the manual is vague
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette

























