Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99
Save $400
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 392 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note the overall great and efficient performance of the 7.4 Cu. Ft. Stackable Smart Gas Dryer, as well as its quiet operation and ease of use. Many appreciate the outstanding drying performance and the large capacity for handling bigger loads. The design and steam function, especially the turbo steam feature, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 392 reviews
  • Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great as well, very happy with it so far. The app can be a pain to get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG dryer is performing at the best expectation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG dryer stands for Lots of Garbage

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible dryer. Constant warring message about D95 exhaust blockage. I have cleaned the vent several times myself. Still can get rid of message. Cant recommend neither the gas unit or install by Best Buy. Install by Best buy, told me they could not use a part they sold me but i cant return. I wouldnt even recommend the total membership warranty. I contacted Best Buy, they direct me to LG, who says i have to have a professional cleaning done before they look at the unit. Very horrible experience overall. Have called Best Buy several times. Online reviews show their is a consistent problem with exhaust warning. So now i have to pay for a exhaust cleaning and see what happens next. Runaway from this unit and Best Buy, total membership is a absolute waste. Customer service wont help you for big units at all.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLGX5501V) model. We understand your concern about repeatedly receive the D95 exhaust blockage warning despite cleaning the vent. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. We recommend ensuring that the venting system is clear all the way from the dryer to the outside of your home. Sometimes, obstructions can develop further down the vent or the vent itself may need a more thorough cleaning. It may also be helpful to check if the sensor is functioning properly.

      Since you’ve already been in touch with Best Buy and LG, we suggest following through with the professional cleaning that’s required. Afterward, if the warning persists, we’d be happy to assist further. Please reach out to us directly via private message on social media @LGUSSupport, and our team will help you explore additional solutions.

      We truly appreciate your patience, and we’re here to help make this right for you. ^Juvy LG

  • Rated 5 out of 5 stars

    Best Appliances!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is the best brand of washer and dryer. Made of steel and is solid. We had another set of these that lasted 9 years with no issues. These appliances are wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced some VERY horrible Bravos XL appliances that were 12+ years old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, efficient but expected better wash/dry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG dryer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer combo. Delivery and set up was great as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excited

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the showroom. Beautiful design. We,lol are once it is delivered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product disappointing installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and pricing was/is outstanding, but delivery and installation continues to be a real disappointment. Contractors who always have a reason they can’t complete their work and you still get charged when they don’t complete the job. And to add insult to injury, I had to pay a Plummer to do what I already paid them to do.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Scott. Thank you for sharing your experience with us. We understand that the LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry didn't meet your expectations regarding the installation process. Your feedback is important, and we understand your inquiry.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-gas-dryer-with-steam-and-sensor-dry-graphite-steel/JJ8VPZR23K
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Great dryer! Worth it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. Dryer works perfect. Love the modes especially the AI mode that senses your clothes and provides the best settings. Also the refresh feature is great! So far, I am enjoying this dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wobble Wash!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and purchase for the price! It’s been serving me well! I bought open box and it was very great condition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the size and limited noise level on this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Gas Drye…Where have you been all my life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I waited so long to a new dryer! This LG takes the guess work out of choosing a setting. Just hit sense load and it does all the guesswork for you. I don’t know how I lived without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfy with the purchsse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the unit works properly with no know defect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service - i liked it and would recommend Best Buy to friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Early use dryer review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit soon to say but so far very nice machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the new washer and dryer but we were disappointed we had to for delivery and installation, plus haul away. We had never paid for that in the past since we are members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Many different cycles to choose from. One thing, you need to install the LG app to download all the cycles to the dryer. i find myself using AI cycle for clothes, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is everything we expected. Great features we especially like the IA setting. Delivery was 5 star they went the extra mile to make sure everything was safe and operational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick dry usually does the trick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a month ago. So far very pleased with this dryer. The quick-dry 30-minute cycle does the trick for most loads.

    I would recommend this to a friend