Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,029.99
The comparable value price is $1,549.99

Customer reviews

Rating 4.7 out of 5 stars with 207 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the 7.4 Cu. Ft. Stackable Smart Gas Dryer's overall performance, drying capabilities, and ease of use. Many appreciate its quiet operation and stylish design, while the smart connectivity features, allowing for remote control and notifications, are also frequently praised. The dryer's large capacity is another frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 207 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase...the pedestal is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to do the basic operations. The dial is easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Just as described. Perfect delivery. Excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technological clothes dryer, the Wi-Fi connection with the LG App is very useful with lots of information available. good estimate of times and the quality obtained

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer looks good and works even better. Very quiet and drys fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !! Got the washer and dryer very quiet must buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LGDryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great. It is very efficient and has reduced my laundry time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super efficient, just take care with the heat, you are not able to change temperature in default cycles

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Celina. We're pleased to hear that you find our dryer to be super efficient. Your satisfaction with its performance is important to us.

      We appreciate your feedback about the temperature settings. We'll certainly take this into consideration for future improvements in our default cycles.

      If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us via private message on X (Twitter) @LGUSSupport. We're here to help.

      Thank you for choosing LG. We're grateful for your support and hope you continue to enjoy your dryer!

      —Kai LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Does it again: Great Washer & Dryer Pair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer. Simple and effective user interface, and pretty quiet overall.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks great and easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the modern look. Was worried about the digital screen but it’s very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy operation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Easy to use and very quiet. Dryer has all the necessary dry modes and additional modes can be downloaded via LG’s app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    working as expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. I have not used my dryer a lot yet, but it is doing its job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve used, ever. Quick and efficient, no problems noted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery service and installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is meant to BEST BUY customer service, as your website has no reasonable way to share feedback. Your third-party delivery service is HORRIBLE. There were four attempts (where I took time away from work) to deliver and install my LG washer and dryer purchase. In all instances, the delivery team refused to install, claiming that they were only there to deliver the product. It was very clear in my invoice and on the notes from Best Buy to the delivery team what needed to be done which was to install both products. The delivery folks refused to do the job and claimed they did not have enough time to do it and that if I wanted it done, it would be better if I paid them on the side. I shared this feedback with the store manager, who simply apologized and gave me 1-888-BEST-BUY to file a complaint. I called the number, and they simply took my information and added it to their notes for the shipper, this leads to believe that nobody is closely paying attention to the customer on what they have to say. I enjoy Best Buy because of what it provides as a brick-and-mortar compared to online only stores, but its lack service to customers and third-party delivery services are very similar to why SEARS and TOYS R US are not around. I hope this message is heard by somebody who cares.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Antonio. Thank you for sharing your experience with the LG Dryer (DLGX5501V) model and the challenges you faced during delivery and installation. We understand your concern about expectations aren’t met, especially when it comes to service. We strive to provide exceptional services and ensure a smooth and seamless shopping experience. For the best resolution, please consider reaching out to Best Buy customer service at 888-237-8289 to express your concerns about the delivery service. They can better address the issues you encountered with their third-party team.

      If you have further questions or need assistance regarding your LG products, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and understanding. ^Juvy LG

  • Pros mentioned:
    Drying performance, Noise level

    Rated 3 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works very well and dries quickly. I’m happy with the purchase. I love the little tune it makes too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use it’s is worth buying and work with Wi-Fi too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased multiple LG washer and dryer never had any problem. This one is the best I’ve had so far. I love the cycle selector has display build in, easy enough to use. It also has light in drum, I can see what’s inside the washer clearly. It also matches the high and I width of my older LG 4.5cu ft dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very satisfied with all the features on this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Needs a steam connection that’s comes with it.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has no problem drying anything we put in there. Wish there was a steam connection that came with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and easy to use! Would 100% recommend it.

    I would recommend this to a friend