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Customer Ratings & Reviews

Your price for this item is $1,029.99
The comparable value price is $1,549.99

Customer reviews

Rating 4.7 out of 5 stars with 207 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the 7.4 Cu. Ft. Stackable Smart Gas Dryer's overall performance, drying capabilities, and ease of use. Many appreciate its quiet operation and stylish design, while the smart connectivity features, allowing for remote control and notifications, are also frequently praised. The dryer's large capacity is another frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 207 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much! My parents also loves it so much!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original dryer could not be installed because it came broken. Best Buy replaced the one I ordered with this one. I have been using this dryer for a week and it is very good. However there are a few cons to the machine. The preset factory settings do not dry the clothes completely. I had to keep putting them back in the dryer until I realized I can add to the dryness level button. Because this feature is a little hard to get used to I gave this dryer only four stars. Was hoping to be “wowed” but so far haven’t been.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect I’m recomended the dryer and the washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG dryer stands for Lots of Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible dryer. Constant warring message about D95 exhaust blockage. I have cleaned the vent several times myself. Still can get rid of message. Cant recommend neither the gas unit or install by Best Buy. Install by Best buy, told me they could not use a part they sold me but i cant return. I wouldnt even recommend the total membership warranty. I contacted Best Buy, they direct me to LG, who says i have to have a professional cleaning done before they look at the unit. Very horrible experience overall. Have called Best Buy several times. Online reviews show their is a consistent problem with exhaust warning. So now i have to pay for a exhaust cleaning and see what happens next. Runaway from this unit and Best Buy, total membership is a absolute waste. Customer service wont help you for big units at all.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLGX5501V) model. We understand your concern about repeatedly receive the D95 exhaust blockage warning despite cleaning the vent. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. We recommend ensuring that the venting system is clear all the way from the dryer to the outside of your home. Sometimes, obstructions can develop further down the vent or the vent itself may need a more thorough cleaning. It may also be helpful to check if the sensor is functioning properly.

      Since you’ve already been in touch with Best Buy and LG, we suggest following through with the professional cleaning that’s required. Afterward, if the warning persists, we’d be happy to assist further. Please reach out to us directly via private message on social media @LGUSSupport, and our team will help you explore additional solutions.

      We truly appreciate your patience, and we’re here to help make this right for you. ^Juvy LG

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Efficient Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and efficient in drying different materials.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Steam cycle a waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steam feature doesn't work as I thought. It basically just dampens clothes and barely removes any wrinkles. I find it a useless waste of money since had to pay for extra parts for it. Also the location of controls don't make sense... They are facing straight out, so you have to bend down to read them. They should be angled like my old dryer was.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features, very good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pluses: every feature you ever wanted. Good sensors, intuitive controls. Minuses: can leave clothes damp on first cycle, subsequent cycles go for a shorter duration and get clothes dryer, works pretty well but can take a while for delicates. Having to clean the door regularly is also a bit of a bummer- a door design without the window would probably make that less frequent at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wobble Wash!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and purchase for the price! It’s been serving me well! I bought open box and it was very great condition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great as well, very happy with it so far. The app can be a pain to get started.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer combo. Delivery and set up was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced some VERY horrible Bravos XL appliances that were 12+ years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer! Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. Dryer works perfect. Love the modes especially the AI mode that senses your clothes and provides the best settings. Also the refresh feature is great! So far, I am enjoying this dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the showroom. Beautiful design. We,lol are once it is delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and being service on the delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfy with the purchsse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the unit works properly with no know defect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pair of washer and dryer. Great choice at great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick dry usually does the trick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a month ago. So far very pleased with this dryer. The quick-dry 30-minute cycle does the trick for most loads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Early use dryer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit soon to say but so far very nice machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Many different cycles to choose from. One thing, you need to install the LG app to download all the cycles to the dryer. i find myself using AI cycle for clothes, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Have had the LG washer and dryer for just over a month and am enjoying the performance and look!

    I would recommend this to a friend