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Customer Ratings & Reviews

$1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 393 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, noting its efficiency, quiet operation, and ease of use. They also appreciate its outstanding drying performance, appealing design, generous capacity, and convenient connectivity features. However, some customers find the frequent lint removal reminders to be a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 393 reviews
  • Rated 5 out of 5 stars

    I love my new stackable LG Set!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect stackable pair for condos or anywhere that has limited laundry space. I love the stainless steel grey color (will match pretty much any type of interior color scheme). These have all the bells and whistles you could ask for and all of the latest technology incorporated into the design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tear in the Gasket, BestBuy refused to take it bac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for two weeks, by pure chance, we realized that the gasket had a tear, which caused leakage. Since we bought the machine but waited for two weeks for installation, we were told that 15 days of return has expired when we contacted BestBuy. Now we have been waiting for a repairman for three weeks since BestBuy sold us a defective washing machine and refuses to take it back. We cannot wash our clothes for a month now since we are waiting for a repairman who only comes to our city once a week. I do not recommend buying an appliance from BestBuy

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us regarding the LG Dryer (DLGX5501V) model. We understand how important it is to have a reliable appliance, especially when laundry is piling up. For a possible resolution while you wait for the repair, we recommend checking if the door seal/gasket has been properly seated. Sometimes, if the seal is not installed correctly, it can create a gap or tear, leading to leakage. You can gently push the gasket back into its channel around the dryer door opening to ensure it is secure and flush. For further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com with your unit details and any photos of the issue. We’re here to assist and make sure you’re back up and running. ^Juvy LG

  • Rated 5 out of 5 stars

    New dryer model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer machine is of very good quality I replace my old one and it was still working

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Efficient and Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this LG gas dryer. Clothes come out dry, soft, and with fewer wrinkles thanks to the steam feature. The sensor dry works well—no more over-drying. It’s quiet, easy to use, and looks clean in white. Great match with the washer and definitely worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Most unlucky purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish there was many hick ups. I will forever remember this as my most unlucky purchase. 1. Supply issues (back order pedestal). 2. Hardware missing for install. 3. Awful install experience from third party company. All in all it took 5 weeks for this thing to power on in my garage. Check out the picture below.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLGX6501B) model. We understand your concern about encountering multiple issues throughout your purchasing and installation process. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If you haven’t already, we recommend reaching out to our support team to discuss these concerns, as they may be able to provide assistance or follow up on any outstanding issues related to your purchase.

      Please feel free to send us a private message on social media @LGUSSupport, and our team will be more than happy to help you resolve any remaining concerns. Your satisfaction is important to us, and we appreciate your understanding as we work to address these issues. ^Juvy LG

  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Definitely recommend this dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG appliances and this dryer is fantastic. It quiet, fast and looks great in the space. It has an AI dry option that senses the load and dries it perfectly every time. I spent a little extra on this model and its companion washer, and feel it was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    LG Dryer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG dryer is great! At first make sure to run a cycle to make sure ever works before the technician leaves after installing. This Lg drys fast and makes my cloths fluff better. Complete game changer and upgrade from our previous Dryer. I would highly recommend. “ Note” keep in mind in the picture the stand was purchased separately” that fits LG. Did not purchase stand with LG.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this dryer so I have no clue about long term usage and can only hope it last a long time. We’re happy to have gotten it on sale, used our BB CC, and got cash back on it. What’s neat is that we paired it with our washer so both machines talk to eachother. The dryer knows what cycle to be on and we just turn it on and that’s it. For now we are very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy-to-use, quiet dryer with a very large load capacity. easy connection via wifi and with alexa. Her app is very intuitive, easy to install on your cell phone. but what impressed us the most was how silent it is

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    More than a Beautiful Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t just another beautiful looking machine. Excellent drying capacity and variety of settings to match items to be dried. Easy to use and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and contemporary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the various drying options. It works well and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome clothes dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned LG washer and dryer’s for the last 6yrs and have always been happy with their products. This dryer has the same great quality and reliability but with the ability to download the app and get alerts about the cycle being complete or continue the cycle from your phone gives you another level of convenience. It has many different cycles and temperatures making it easy to get your laundry dry without damaging the fabric. The large tub capacity makes drying my bedding a breeze. I have used this clothes dryer for about 3 months and am so happy with its performance!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Sleek and Efficient Addition to My Laundry Routi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Sensor Dry in Black Steel is a fantastic purchase that has simplified and enhanced my laundry routine significantly. Its spacious 7.4 cubic feet capacity is more than adequate to handle large loads, ensuring that laundry days are efficient and straightforward. Design-wise, the black steel finish gives the dryer a sleek and modern appearance, making it a stylish addition to my laundry room. Functionality is where this dryer truly shines. The steam feature effectively removes wrinkles and odors, refreshing clothes and leaving them looking and smelling great. The Sensor Dry technology is exceptionally convenient, as it optimally adjusts the drying time based on the moisture levels, ensuring that clothes are neither over-dried nor damp. This not only saves time and energy but also is gentle on fabrics, preserving their quality and longevity. Additionally, the smart features are a major plus. Being able to control and monitor the dryer using a smartphone adds a layer of convenience that makes doing laundry a less daunting task. In conclusion, the LG Smart Gas Dryer has been a worthwhile investment, combining aesthetics with powerful performance and smart technology. Its user-friendly features and efficient drying capabilities make it a top recommendation for anyone looking to upgrade their laundry appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    LG Appliances - Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta design, functional, aesthetically pleasing, efficient, easy to use. What's not to like? LG has been a staple in our household for several years. And Best Best makes it easy as they facilitate the transactions as good as anyone. The extra perks such as Rewards and Gift Cards (based on purchased amount) are simply a bonus and much appreciated. We are very pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Lg is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use , liking the AI features! Dries clothes quick !!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Quiet/bluetooth capable dryer -GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very quiet and the bluetooth capability is wonderful. I always know when the close are done. And the quick dry setting is wonderful. Always seem to have a small load and nice to have a quick dry setting to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet. Sleek design and east to program.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized and moved to a townhouse, unfortunately we had to leave our LG washer and dryer behind. Sadly the washer/dryer at the townhouse needed replacement. We are now the proud owners of a new LG washer and dryer. Bigger capacity, quiet, several options, blue tooth connection. We highly recommend this brand.

    I would recommend this to a friend
  • Cons mentioned:
    Lint removal

    Rated 4 out of 5 stars

    Some quality control issues, but otherwise great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with our brand new Maytag dryer heating up too much and ruining clothing, so we returned it and ordered this LG one. The first one of these that we got, it was clicking and creaking with every rotation, so we had to ask for an exchange. The second one doesn't have the clicking issue, but the dryer vent attachment point in the back is a little loose, which is slightly concerning, but we decided to accept it, because we don't feel any exhaust leaking. The temperature control on this one is very accurate, and the "Low" setting is truly low enough to avoid ruining clothes, so we're pretty happy with it. I wish it were a little easier to select the timing setting. You have to push the button to cycle through each time option (10 min, 20 min, 30 min, etc.) instead of being able to go forward and back. So if you miss the one you want, you have to loop all the way back around, up through I think 120 min. It traps some lint and hair around the edge of the door, so it's important to have the white one so you can see it and clean that up before dragging your newly-cleaned clothes across it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drying performance, Noise level

    Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new dryer, and I'm thrilled with its performance. It dries clothes quickly and efficiently, saving both time and energy. The variety of settings is convenient, and it operates quietly. Its sleek design is a bonus, making it a great addition to my laundry room. Highly recommended!

    I would recommend this to a friend