Customer Ratings & Reviews
- Model:
- 86UA7700PUA
- SKU:
- 11252587
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Great tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV for the price, I am still not quite use to the remote yet and its kind of hard to figure out how to download certain apps.
I would recommend this to a friendLG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had such a great price on my new 86” LG TV I couldn’t resist.
I would recommend this to a friendCrazy delivery driver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products great, but delivery guys threatened my neighbor who asked them to slow dow on our driveway!
I would recommend this to a friendGreat tv with great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would highly recommend buying this product!
I would recommend this to a friendAmazing experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and worker are helpful very good quality
I would recommend this to a friendGood tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has little bit of screen problems that is hard to adjust
I would recommend this to a friendI Got A Lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it out of the box set it up on a rolling stand made all the connections only for it to not work. Backlight came on and some sound but no picture.
No, I would not recommend this to a friendgreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase. delivery excellent on time, satisfied
I would recommend this to a friendGreat... for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was relatively simple. The voice instructor spoke like she was on speed because it was so fast I fell like this tv is going to have to grow on me. Picture quality is "ok" at best. My Sony has spoiled me. Had to get a hdmi splitter for my ps5.
I would recommend this to a friendLG television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, however I hoped picture would be slightly crisper. Overall happy with the purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has marks from how the panel is made, but still shows a good picture.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, RogerB. Thank you for sharing your experience with us. We understand your inquiry regarding the marks on the panel of your LG - 86 Class UA77 Series LED AI 4K UHD Smart webOS TV. We are pleased to hear that you are still enjoying a good picture quality despite this. To address the marks, we recommend gently wiping the screen with a dry, soft microfiber cloth in a circular motion without applying heavy pressure.
https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Lg tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on sale and our sales representative recommended it
I would recommend this to a friendNatural colors on tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to setup the all natural colors are difficult.
I would recommend this to a friendTv 86”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and best option. The screen looks perfect
I would recommend this to a friend- Cons mentioned:Operating system
LG not as good as Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to be fair this TV was OK, just I prefer Samsung over this LG smart OS
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, EliasL. Thank you for sharing your experience with us. We understand your inquiry regarding the webOS platform on your LG 86" Class UA77 Series LED AI 4K UHD Smart TV. Your feedback is important as we strive to provide a user-friendly interface for all our customers.
https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Black friday sale Nov 2025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We pursched the LG86 UA77 series LED AI 4k UHD 2025 for 799$ durbing black friday. The picture quality compared to the LG86UN9070AUD was no difference. I was expecting with the AI perfomance to enhace the picture quality. The picture quality was more pixels so therfore i returned it for the LG86 QNED70 AI Much better quality. Plus the price the LG QNED 70 AI was 899$ for 100$ more. Overall. Spend the extra 100$ for the upgrade from the LG86 UA77 Ai This is a good tv just not for me. I still recommend any LG products as for the size and price. Piicture wise was fair.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ashley. Thank you for sharing your experience with the LG TV (86UA7700PUA) model. We understand the importance of finding a TV that delivers the picture quality and performance you’re looking for, especially when comparing models with different display technologies.
The UA77 series offers strong value, but stepping up to the QNED70 AI does provide enhanced picture processing and improved panel performance, which can make a noticeable difference in clarity and overall viewing. For anyone exploring settings on the UA77, enabling features like AI Picture Pro and Dynamic Tone Mapping can help optimize image quality based on content. Here’s a helpful guide on picture settings and adjustments: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you need further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money love the quality of this product LG tv
I would recommend this to a friendGreat TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente TV for the price, minimum problem with previous generations
I would recommend this to a friend- Cons mentioned:Volume level
not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased 3wks ago my old TV volume went to75 have to have this one at 100 most of the time old one 30 TV is not very good if you cant hear it don't think l should have to buy a sound bar in order to hear it or home theatre system I don't have LG should know how to build a TV or don't sell them!!!!!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anthony. Thank you for reaching out and sharing your experience with the LG TV (86UA7700PUA) model. We understand how important clear and powerful audio is when enjoying your TV. To improve sound performance, we recommend checking the following:
Ensure the TV’s sound mode is set to “Standard” or “Clear Voice” under Settings > Sound.
Adjust the “Auto Volume” and “AI Sound Pro” features to enhance clarity.
Confirm that any connected devices (like cable boxes or streaming devices) have their volume settings properly configured. You can find more tips and support resources here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-audio--20153209065985. If you’d like us to take a closer look or need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Best Buy has the worst customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is the worst of any business. There was no remote in the box. I called customer service and they said they would send one (unfortunately, the rep never logged my call or created a ticket). I waited three weeks and called back. Best Buy customer service said that I was past the window and they wouldn't be able to send me a remote. What? I had called three weeks earlier to report the missing remote. So, they refused to send me the remote. OK. I refuse to do business with them in the future.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JD. Thank you for taking the time to share your experience with the LG TV (86UA7700PUA) model. We understand how important it is to receive all components with your new TV, and we appreciate your patience in trying to resolve this.
While retailers manage fulfillment and packaging, we’d be happy to help you get back on track. If you still need a remote, we recommend checking the https://www.lg.com/us/tv-audio-video-accessories for compatible replacements, such as the LG Magic Remote (AN-MR22GA), which is designed for many 2022–2023 LG UHD models.
If you’d like help confirming compatibility or need assistance ordering a replacement, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to support you. ^Juvy